Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,512
chart
#327
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
7%
-
Less than a month
21%
-
Less than a year
37%
-
More than a year
34%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with many users praising the excellent customer support provided by the team. Customers highlighted the quick response times, efficiency, and helpfulness of support agents like Robert Kent, Reymon N, Ruzsel John, and Vien. Users appreciated the personalized assistance they received, with agents going above and beyond to solve issues and provide guidance. The app itself was also commended for being user-friendly, intuitive, and effective in managing reviews and customer feedback. However, there were a few negative reviews mentioning issues with pop-ups, high costs for additional features, and technical bugs affecting the platform's performance.
Highlights
All reviews
Dec. 22, 2025
Jeorge and Christian where joy to work with. They are very knowledgeable and prompt with any request I had. I am more than happy with the work that was done on my website.
Dec. 19, 2025
Top! Quick and flawless assistance every time. Special thanks to Robert Kent for his help and patience.
Dec. 15, 2025
I love Yotpo!! I have been using it for last 10 years & absolutely love the support! Huge shoutout to Mitch R for solving everything at lightning fast speed. If anyone is looking for a review app or anything yotpo makes I highly highly recommend yotpo! You won't this level of customer service anywhere trust me & I have tried other apps. Thank you Mitch!!
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