Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,445
chart
#315
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
7%
-
Less than a month
20%
-
Less than a year
37%
-
More than a year
35%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team members, especially Ruzsel J, Reymon N, and John G. Customers appreciate the quick response times, efficient problem-solving, and knowledgeable assistance they receive when facing issues with the app. The app itself is described as user-friendly, customizable, and effective in collecting and displaying product reviews. Users also highlight the expertise of the support staff in handling technical challenges and providing personalized guidance. However, there are a few negative reviews mentioning difficulties in exporting data, onboarding issues, and concerns about additional charges for certain features.
Highlights
Review RSS Feed
All reviews
Feb. 28, 2026
Feb. 27, 2026
Ruzsel J, great communication and helped me with my issues right away. Thanks.
Feb. 26, 2026
Ruzsel was absolutely fantastic to work with. We’d been dealing with an ongoing issue around syndicating our reviews across the US and UK sites, and it had become quite frustrating. Ruzsel quickly stepped in, took the time to fully understand the problem, and worked through it until everything was resolved. He communicated consistently throughout the process, explaining the technical details in a way that was easy to follow and keeping us updated on progress. Thanks to his expertise and support, the issue is now fully resolved and everything is running smoothly. We really appreciate his help and wouldn’t hesitate to work with him again.
Feb. 25, 2026
Merci à Ruzsel J de m'avoir aider, et pris le temps de m'installer correctement les widgets. Je recommande
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