Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,432
chart
#291
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
7%
-
Less than a month
20%
-
Less than a year
37%
-
More than a year
35%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service and support provided by the team members, especially Ruzsel J, Reymon N, and John G. Customers appreciate the quick response times, efficient problem-solving, and knowledgeable assistance they receive when facing issues with the app. The app itself is described as user-friendly, customizable, and effective in collecting and displaying product reviews. Users also highlight the expertise of the support staff in handling technical challenges and providing personalized guidance. However, there are a few negative reviews mentioning difficulties in exporting data, onboarding issues, and concerns about additional charges for certain features.
Highlights
Review RSS Feed
All reviews
March 24, 2026
What really makes this app stand out is the excellent support provided by the agents, especially Nicole M., who has been the best I’ve worked with so far. He resolved my issue right away and clearly knows his craft. Many thanks!
March 24, 2026
Easy to use and Doner P was very helpful with a small issue that I had - thanks
March 20, 2026
As our small roastery begins to outgrow itself we knew that changes needed to be made. With that, resources needed to be reevaluated and resources with options to be upgraded were of the utmost importance to us. Yotpo offered just that and the ability for syndication. There were some hiccups on transferring/upgrading to the next tier with Yotpo but we were fortunate enough to have Doner P. from Yotpo Support help iron out the few problems we encountered. Plus it gave us the opportunity to interact with Yotpo support team, they did not disappoint and helped us resolve the issue in a timely manner.
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