Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,511
chart
#300
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
7%
-
Less than a month
21%
-
Less than a year
37%
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More than a year
34%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with many users praising the excellent customer support provided by the team. Customers highlighted the quick response times, efficiency, and helpfulness of support agents like Robert Kent, Reymon N, Ruzsel John, and Vien. Users appreciated the personalized assistance they received, with agents going above and beyond to solve issues and provide guidance. The app itself was also commended for being user-friendly, intuitive, and effective in managing reviews and customer feedback. However, there were a few negative reviews mentioning issues with pop-ups, high costs for additional features, and technical bugs affecting the platform's performance.
Highlights
Review RSS Feed
All reviews
Dec. 15, 2025
I love Yotpo!! I have been using it for last 10 years & absolutely love the support! Huge shoutout to Mitch R for solving everything at lightning fast speed. If anyone is looking for a review app or anything yotpo makes I highly highly recommend yotpo! You won't this level of customer service anywhere trust me & I have tried other apps. Thank you Mitch!!
Dec. 10, 2025
Vien Saints E. was incredibly helpful during my recent support request. He responded quickly, solved the issue efficiently, and made sure everything was running smoothly. His expertise and fast response made all the difference.
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