Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,486
chart
#307
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
7%
-
Less than a month
21%
-
Less than a year
37%
-
More than a year
34%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many reviewers mentioned specific support agents who were knowledgeable, prompt, and efficient in resolving issues. The support team was commended for their quick responses, helpfulness, and willingness to go above and beyond to assist users. Users also appreciated the user-friendly nature of the app and its ability to drive engagement and increase conversions. However, there were a few negative reviews highlighting issues such as confusing features at the beginning, excessive pop-ups, and dissatisfaction with the pricing structure.
Highlights
All reviews
Jan. 21, 2026
We thank the Yotpo team for their prompt support. They know their job well and their team can take action very quickly.
Jan. 19, 2026
Robert Kent was exceptional with technical support. He was kind, thorough and knowledgeable. Stayed on with me until we had every issue completely resolved. HIGHLY recommend.
Jan. 14, 2026
Vincent was amazing at helping me with all my syncing issues with tiktok, shopify and Yotpo! He was patient and made sure all the issues were addressed and fixed
Jan. 13, 2026
Warren P was a big help in addressing a few configuration challenges. Customer support has been helpful and the product works well.
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