Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC

Developer

Rating

4.8

feedback

4,486

Reviews

chart

#307

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    7%
  • Less than a month
    21%
  • Less than a year
    37%
  • More than a year
    34%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many reviewers mentioned specific support agents who were knowledgeable, prompt, and efficient in resolving issues. The support team was commended for their quick responses, helpfulness, and willingness to go above and beyond to assist users. Users also appreciated the user-friendly nature of the app and its ability to drive engagement and increase conversions. However, there were a few negative reviews highlighting issues such as confusing features at the beginning, excessive pop-ups, and dissatisfaction with the pricing structure.

Highlights

Exceptional Customer Support and Quick Resolutions
User-Friendly App and Drive Engagement
Negative Feedback on Pricing and Features

Rating Breakdown

  • 5
    92% (4,131 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (42 ratings)
  • 1
    3% (127 ratings)

Reviews with Text

  • 99% (4,440)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 21, 2026

We thank the Yotpo team for their prompt support. They know their job well and their team can take action very quickly.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Robert Kent was exceptional with technical support. He was kind, thorough and knowledgeable. Stayed on with me until we had every issue completely resolved. HIGHLY recommend.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Thanks for help Christian !!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Vincent was amazing at helping me with all my syncing issues with tiktok, shopify and Yotpo! He was patient and made sure all the issues were addressed and fixed

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Warren P was a big help in addressing a few configuration challenges. Customer support has been helpful and the product works well.

Using app

11 months

Total reviews

4

Average rating

5.0

All reviews

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