Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC

Developer

Rating

4.8

feedback

4,466

Reviews

chart

#305

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    7%
  • Less than a month
    20%
  • Less than a year
    37%
  • More than a year
    34%

Reviews Summary

The reviews for the Yotpo Shopify App highlight both positive and negative aspects. Positive themes include excellent customer support from team members like John G, Robert Kent, Vincent, Warren P, and others. Customers appreciate the quick response, thorough assistance, and knowledge of the support staff. They also mention the app's user-friendly features and effectiveness in resolving issues. On the other hand, negative themes revolve around slow customer service response times, difficulties in migrating data, and some users feeling that certain features require additional payments.

Highlights

Positive customer support and quick assistance from team members like John G, Robert Kent, Vincent, Warren P
User-friendly features and effectiveness in issue resolution
Negative experiences with slow customer service response times and difficulties in data migration
Some users feel that certain features require additional payments

Rating Breakdown

  • 5
    92% (4,110 ratings)
  • 4
    3% (150 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (42 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,417)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 9, 2026

Love the app...works flawlessly and customer service is fast and efficient. I highly recommend this app.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 7, 2026

I am really consider to use this app to replace the judge.me, so installed it for for testing. We got one verified review today 02/07/2026 from a customer, and when try to export it, it send me empty csv for 5 times. The support is suck as well, no real person only AI, when you request real person, AI created a ticket for you and Goodbye. Never come back

Using app

3 months

Total reviews

8

Average rating

2.8

5 / 5 Share

Feb. 5, 2026

Thank you Reymon for helping me out with our importing issues. He was great to work with and would like to work with him again in the future

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 5, 2026

Support rapide et efficace.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

The Yotpo team is great. They’ve been very helpful in addressing the issue I faced and resolving it. While the response time could be a bit faster, they still did a great job overall.

Using app

3 months

Total reviews

6

Average rating

5.0

All reviews

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