All reviews

Rating Breakdown

  • 5
    92% (4,165 ratings)
  • 4
    3% (155 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (124 ratings)

Reviews with Text

  • 99% (4,474)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2025

I've had a great experience using Yotpo for managing customer reviews on my Shopify store. The platform is intuitive, packed with useful features, and has made a noticeable difference in building trust with my customers. What really stood out was the excellent support I received — Catherine B. was incredibly helpful, knowledgeable, and responsive throughout the process. Her assistance made the setup and optimization feel seamless. Highly recommend both the tool and the team behind it!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the glowing feedback! 🌟 We're thrilled to hear that Yotpo has helped build trust with your customers and made managing reviews a breeze. It's especially great to know the support made your experience seamless and smooth. Here's to continued success with your Shopify store! 🚀

5 / 5 Share

April 10, 2025

Ruzsel J helped me today! Did a great job.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! So glad the support was helpful and made a positive impact on your day. 😊

5 / 5 Share

May 16, 2025

perfect ! Jeffrey M helps me resolving my issues perfectly and friendly !

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're so glad your issue was resolved smoothly and with a friendly touch. 😊

5 / 5 Share

April 10, 2025

Great app and customer support by Arven S.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 9, 2025

Ian was amazing and so helpful!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 9, 2025

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 9, 2025

Great customer service by Jeffery! Thank you!

Using app

About 9 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 9, 2025

Everything was perfect, good support. Thank you Vien Saints!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 8, 2025

Very responsive service and full of awesome features. Joian Z provided some technical help that allowed us to find exactly what we needed.

Store

Tiami

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad you’re enjoying the features and that Joian Z’s technical support helped you find exactly what you needed. 🎯

5 / 5 Share

April 8, 2025

I had a great experience working with Doner P from Yotpo Product Reviews. He was incredibly helpful and communicative throughout the entire process of getting our product catalog uploaded. Doner made sure everything was done quickly and smoothly, without any issues. His support was top-notch—efficient, professional, and very much appreciated!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the fantastic feedback! We're glad the process went smoothly and that the support was efficient and professional. Great to hear it made a positive impact! 🚀

5 / 5 Share

April 7, 2025

Jeffrey M from the support team brings the best assistance to em. He is always thorough and super understandable, not to mention his people skills. What a champion, thank you thank you thank you for all the help and solution you've provided

Store

CNPUSA

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the amazing feedback! We're so glad the support was thorough, clear, and truly made a difference. Appreciate the kind words! 🌟

5 / 5 Share

June 22, 2025

Mr. Reymon Alvero N was incredibly helpful, patient, and professional throughout our interaction. He provided clear support with a calm and friendly attitude, making the experience smooth and pleasant. Excellent customer service!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the kind words! We're thrilled to hear the support was clear, patient, and made your experience a positive one. 😊

5 / 5 Share

April 6, 2025

Christine was amazing! She took care of all technical issues and she saved the day! Thank you so much for he support!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the wonderful feedback! We're so glad the support team was able to step in and save the day. 🌟

5 / 5 Share

April 5, 2025

Ruzsel J was very helpful

Store

Truffle

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 4, 2025

Jeorge Kenneth V was very helpful with posting photos on my reviews. Also pointed out a duplicate widget on my website, very helpful.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad the support was both helpful and thorough in improving your site experience. 😊

5 / 5 Share

April 4, 2025

Thank you John G for your help :)

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing!

5 / 5 Share

April 4, 2025

great customer service, app works seamlessly.

Using app

About 5 years

Total reviews

7

Average rating

4.0

Developer Reply

Thank you!

5 / 5 Share

April 4, 2025

Robert Kent B - helped me to add v3 widget in the staging store with quick guide & steps. Really Appreciate it!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2025

Really like using this, helpful customer support too - thanks Mitch R!

Using app

Over 9 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad you're enjoying the experience and found the support helpful. 😊

5 / 5 Share

April 4, 2025

Top klantenservice (Arven S)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you!