Yotpo: Product Reviews App
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Had a minor issue and they fixed it in real time so quickly. Very happy.
Thank you for your feedback! We’re glad to hear our team was able to resolve your issue quickly and in real time. We appreciate your kind words and are always here to help!
Very easy to use. Has helped us generate a lot of reviews. Highly recommend.
Thank you for your feedback! We’re happy to hear the app has been easy to use and effective in generating reviews. We truly appreciate your recommendation and continued support!
Was facing some issues and Ruzsel John was a huge help, friendly behavior and timely solution.
Thank you for your feedback! We’re glad our support team could provide a friendly and timely solution to your issue. We truly appreciate your kind words and are always here to help!
Honestly, I have been pleasantly surprised how responsive support is and generally obvious to use the platform is. I know they recently cut some support staff so I hope this isn't a dated take, but every time I've needed help it's been incredible. Product also does what it needs to.
Thank you for your thoughtful feedback! We’re happy to hear you’ve had a great experience with our support team and that the platform continues to meet your needs. Your kind words mean a lot to us!
Very helpful app for businesses.
Reymon N assisted me. He was great !
I recently had the pleasure of working with Vincent from Yotpo Support on a fairly complex issue involving Yotpo Reviews. From the moment we connected, Vincent was professional, courteous, and incredibly knowledgeable. He quickly understood the problem and resolved it efficiently, walking me through each step with clarity and confidence. It’s rare to experience this level of customer support—especially when the issue isn’t a simple one—but Vincent handled it flawlessly. Great communication, fast resolution, and genuinely helpful. Huge thanks to Vincent and the Yotpo team!
Thank you for sharing your feedback! We’re delighted to hear that our support team was able to handle your complex issue efficiently and with clear guidance. It’s great to know you had a smooth experience and felt fully supported. We truly appreciate your kind words and are always here to assist whenever you need help!
We ran into a problem connecting Yotpo with Shopify and Ruszel was amazing! He was very easy going with us and help us to understand the issue. Thanks Ruszel ;) you´re the very best!!!!
Thank you for sharing your feedback! We’re glad our support team was able to guide you through the issue and make the process easy to understand. We appreciate your kind words and are always here to help whenever you need assistance!
This app is intuitive, and displays reviews in real time. I like being able to send emails to consumers to request reviews and being in control of the content. their customer service is great as well I've worked with several of their customer service reps who are all super responsive. Being able to chat in real time is a game changer. Thank you to Claire and to Reymond N who helped me with my theme issues!
Thank you for your great feedback! We’re glad to know you find the app intuitive and that our support team was able to assist with your theme setup. We truly appreciate your kind words and support!
the support is quickly and great, very nice app.
Vien was really great, helped me figure out what needed doing and then did what needed to be done on their end. No fuss, great service and responsiveness. Cheers
John G. was very friendly and eager to help!
Doner P thank you so much for your assistance! Great help!
I needed to ask for support for the feature, and Vincent C. was very swift to respond, polite and knowledgeable. My quaestion was answered immedatly and I am very satisfied with the help I've received
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