All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 23, 2022

Great customer service! Angelo was fantastic, he answered all of my questions and my product review issues are now fully resolved. I 100% recommend this app!

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

April 22, 2022

Great customer service. Rhemy Rosales from YotPo Team took care of all my issues & questions around integration YotPo Loyalty & Review app. Thanks soso much!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2022

Very helpful and responsive. Everyone goes above and beyond to make sure that all of my questions are thoroughly answered.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Quick responding to online chat from Rhemy R. Really helpful! Great customer service. Will continue to use Yotpo!

Store

Fanka

Using app

19 days

Total reviews

9

Average rating

4.7

5 / 5 Share

April 19, 2022

We are really glad that we opted to go with Yotpo. Really appreciate the support responding quickly for our go live activity. We will be looking to work with Yotpo team.

Store

CRESMO

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

The chat option to talk to staff is a great feature. Questions are quickly answered. Sugar L was a great help and was able to answer all of my questions quickly!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

Best support ever - just had Eduardo R help me via live chat within minutes - every time I reach out, I receive great support.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

Kenneth John M was amazing at helping me set up my reviews on shopify! I was having challenges installing the wizard and he successfully installed it in a couple of minutes. Thank you so much! love this app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

Wonderful customer service assisting me in adding the widget to my site! I appreciated the help because I am not techy.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2022

James has been super helpful in getting us set up. Great customer service, very responsive! Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

Kenneth John M on the Yotpo chat was super helpful in helping me install the app, easy peasy! thank you!

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2022

Good help from Eunice P, helped me with different things such as carousel and adjusting sizes of widges. Nice help and good service. Acting fast an making all those things in a backup theme before publsing. 5 stars

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2022

While using Yotpo I found myself contacting several times to their customer support team. Their response is top-notch, especially Eunice! Thank you for your effective and fast assistance!

Store

Woojer

Using app

5 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

The app itself is so-so and too expensive. But I received great customer support from Rehnant who helped me immensely.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2022

Great service!! Fixed my issue promptly! Ronel was fast to fixed my widget issue when I changed over to OS2

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

The help desk is very good. They helped me install the app and activate features on my site in no time. Thanks for your help Ronel R.

Store

loye.pl

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

I had got that app is good to use and its support center is too active and solve our problem as soon as possible. And Nick assisted me good.

Store

PlayBox

Using app

7 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 14, 2022

Have been using it for a while now. Multiple options to fit budget and works great. Besides that, I always had a good experience with their support team

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 14, 2022

This app is a 5-star reviews app no pun intended! Love how it integrates with our site and the team at Yotpo (James Yotpo) has been extremely responsive and helpful.

Store

Sprig

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2022

The support was very attentive and patient, even in the case when the problem did not depend on them :)

Using app

20 days

Total reviews

10

Average rating

5.0