All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 18, 2022

James has been super helpful in getting us set up. Great customer service, very responsive! Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2022

Kenneth John M on the Yotpo chat was super helpful in helping me install the app, easy peasy! thank you!

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2022

Good help from Eunice P, helped me with different things such as carousel and adjusting sizes of widges. Nice help and good service. Acting fast an making all those things in a backup theme before publsing. 5 stars

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2022

While using Yotpo I found myself contacting several times to their customer support team. Their response is top-notch, especially Eunice! Thank you for your effective and fast assistance!

Store

Woojer

Using app

5 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

The app itself is so-so and too expensive. But I received great customer support from Rehnant who helped me immensely.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 15, 2022

Great service!! Fixed my issue promptly! Ronel was fast to fixed my widget issue when I changed over to OS2

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2022

The help desk is very good. They helped me install the app and activate features on my site in no time. Thanks for your help Ronel R.

Store

loye.pl

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2022

I had got that app is good to use and its support center is too active and solve our problem as soon as possible. And Nick assisted me good.

Store

PlayBox

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 14, 2022

Have been using it for a while now. Multiple options to fit budget and works great. Besides that, I always had a good experience with their support team

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 14, 2022

This app is a 5-star reviews app no pun intended! Love how it integrates with our site and the team at Yotpo (James Yotpo) has been extremely responsive and helpful.

Store

Sprig

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2022

The support was very attentive and patient, even in the case when the problem did not depend on them :)

Using app

20 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 13, 2022

I had an issue with the reviews widget and Doner helped me to fix. He accessed my page code, made changes and it work. He was careful enough to make a back up before publishing the change, which is something important and most support teams from other APPs don't do it. Really fast support with online chat. Thanks!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

Awesome customer service! Nick S was great help. He was quick to fix my issue and was clear in his communication. I'm very satisfied with this company and the people that work with them.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2022

A great way to automate review requests. The customer service agent, Doner, was also a great help when I needed assistance locating items and resolving an upload issue.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Joian Z helped me with displaying product photos and the Yotpo team has always been responsive to my issues. Overall highly recommend for reviews!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2022

Lemuel was awesome to work with and helped install my new review program. Looking forward to seeing how YOTPO works for Chloe and Lois!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

Happy with the great customer service, Lemuel help me with the configuration and the setup of the app. 100% recommended.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2022

I am using this app for 6 months now and seriously boosted my sales by a lot. Thanks to the team and they are readily available to help, agents like Radly, put in great effort to resolve your issues and have right solution for any thing to do with their app. Highly Recommend.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

April 8, 2022

Amazing support and help. Very attentive and thorough. Allen was amazing and helped me optimize the app.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

Great service every time! Thanks for all your help moving my reviews to my new website fast and pain free.

Using app

Over 2 years

Total reviews

1

Average rating

5.0