All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2022

Kenneth John M was very helpful in getting my reviews uploaded when I was having issues uploading the reviews myself.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

I received amazing customer support from Lemuel C . He helped understand how to moderate reviews, and answer all of my questions on how to better use the app! Thank you!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2022

Daniel P. from support was very quick in solving my problem and his solution is helpful for me. Thanks for your quick response.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2022

Kenn T is amazing and very quick and responding to solve our issue. He even went beyond and checked our other settings and stayed until everything was fixed!

Store

avatara

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

Kenneth John M from support was quick friendly and helpful. He was able to quickly help me resolve the issue. Also worked with Nick S to get export links.

Using app

About 3 years

Total reviews

7

Average rating

4.9

5 / 5 Share

April 5, 2022

I reached out to support and was luckily connected with Allen. He was extremely knowledgeable and helpful. Thanks Yotpo!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 5, 2022

Sceptical at first but Yotpo intergrates brilliantly with Shopify 2 stores. We had a small issue with Google Snippets not working with our Outofthesandbox theme but Ed quickly sorted the problem and we now have 5star reviews showing in organic Google listings. Our main problem is that we're getting too many 5* reviews from happy customers (who are keen to leave reviews) but Google thinks we're not genuine!! Nice problem to have! The reviews definitley make a difference and we were able to pull our reviews in from Etsy using another app so we instantly had over 1500 ***** reviews to kick us off. Brilliant app. Brilliant support. Brilliant reviews

Using app

About 1 month

Total reviews

9

Average rating

4.9

5 / 5 Share

April 4, 2022

I've just installed this app. The customer service was fantastic! I spoke with Reinier D and help me through all installation process straight away and made the right recommendations. If it wasn't for that, I wouldn't probably ended up moving forward. I'm very happy with the product so far and glad I had the great help to do it!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

Shopify has been great for our needs as a small business. I wrote in to Customer Support recently and Rilu was a huge help. Very fast and thorough service. Much appreciated!

Store

BLUMAKA

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

James from Yotpo replied super quick on a SUNDAY! really recommended. I've been using Yotpo for a few years and only now I've managed to understand some new benefits I didnt know about

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 7, 2023

Great app and service. Their support is helpful, especially Joian Z who has helped us group our product reviews, so we can share reviews between all the products in the same group.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 4, 2022

I used this app before and because of the price I went with another app, that is when I realized that this app is the best. I decided to go back to them. And representative Reinier D. was extremely help with helping me transferring my reviews from the other app. I truly appreciate the help. I will recommend this app.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2022

Reinier D helped me out with all my troubles! thank u. I was really struggling to figure out how to work the reviews widget

Store

Goblies

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Great customer service - I worked with Doner P. who helped me fix my account access on a Sunday night! I also worked with Reinier D. who helped me add the Star Rating widget to my collections page! J Kenn T also helped me with placing a gallery on my home page Great customer service from Radly E. on 8/2/2022 on how to send manual product review requests!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2022

James had my issue sorted very quickly. I couldn't get the widget to show on site and he had it done in a matter of minutes. Thanks and very helpful!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2022

Doner P was super helpful, helped with set up really helpful good app easy to use etc etc etc etc etc

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2022

I have just installed the app. So far so good. I'm thinking about switching to a paid plan. I had an issue after I installed the application. Eunice helped me fix the issue very quickly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2022

Great first interaction with technical support. Reinier D. was knowledgeable, and extremely helpful.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

This app is very easy to use. And Jeorge is so helpful and patient to answer and solve my issue. Thank you!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 7, 2024

Excelente atención de soporte, resolvieron el tema en cuestión de horas. Estamos muy contentos con esta app y su servicio al cliente.

Using app

About 3 years

Total reviews

6

Average rating

4.8