All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2022

Thank you Rhenant for being super helpful and assisting me with everything I need ! Really helpful and fast !

Store

Foamie

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 13, 2022

I had an issue with the reviews widget and Doner helped me to fix. He accessed my page code, made changes and it work. He was careful enough to make a back up before publishing the change, which is something important and most support teams from other APPs don't do it. Really fast support with online chat. Thanks!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

Awesome customer service! Nick S was great help. He was quick to fix my issue and was clear in his communication. I'm very satisfied with this company and the people that work with them.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 12, 2022

A great way to automate review requests. The customer service agent, Doner, was also a great help when I needed assistance locating items and resolving an upload issue.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 21, 2023

Joian Z helped me with displaying product photos and the Yotpo team has always been responsive to my issues. Overall highly recommend for reviews!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2022

Lemuel was awesome to work with and helped install my new review program. Looking forward to seeing how YOTPO works for Chloe and Lois!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2022

Happy with the great customer service, Lemuel help me with the configuration and the setup of the app. 100% recommended.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2022

I am using this app for 6 months now and seriously boosted my sales by a lot. Thanks to the team and they are readily available to help, agents like Radly, put in great effort to resolve your issues and have right solution for any thing to do with their app. Highly Recommend.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

April 8, 2022

Amazing support and help. Very attentive and thorough. Allen was amazing and helped me optimize the app.

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

Great service every time! Thanks for all your help moving my reviews to my new website fast and pain free.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

Kenneth John M was very helpful in getting my reviews uploaded when I was having issues uploading the reviews myself.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

I received amazing customer support from Lemuel C . He helped understand how to moderate reviews, and answer all of my questions on how to better use the app! Thank you!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 6, 2022

Daniel P. from support was very quick in solving my problem and his solution is helpful for me. Thanks for your quick response.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2022

Kenn T is amazing and very quick and responding to solve our issue. He even went beyond and checked our other settings and stayed until everything was fixed!

Store

avatara

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2022

Albert V was awesome! Had a major issue with setting up my Shopify site and Albert stuck around until it was all set up! Very nice and attentive. Thanks, Albert V!

Store

Parfait

Using app

9 minutes

Total reviews

2

Average rating

4.5

5 / 5 Share

April 8, 2022

Kenneth John M from support was quick friendly and helpful. He was able to quickly help me resolve the issue. Also worked with Nick S to get export links.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 5, 2022

I reached out to support and was luckily connected with Allen. He was extremely knowledgeable and helpful. Thanks Yotpo!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

April 5, 2022

Sceptical at first but Yotpo intergrates brilliantly with Shopify 2 stores. We had a small issue with Google Snippets not working with our Outofthesandbox theme but Ed quickly sorted the problem and we now have 5star reviews showing in organic Google listings. Our main problem is that we're getting too many 5* reviews from happy customers (who are keen to leave reviews) but Google thinks we're not genuine!! Nice problem to have! The reviews definitley make a difference and we were able to pull our reviews in from Etsy using another app so we instantly had over 1500 ***** reviews to kick us off. Brilliant app. Brilliant support. Brilliant reviews

Using app

About 1 month

Total reviews

9

Average rating

4.9

5 / 5 Share

April 4, 2022

I've just installed this app. The customer service was fantastic! I spoke with Reinier D and help me through all installation process straight away and made the right recommendations. If it wasn't for that, I wouldn't probably ended up moving forward. I'm very happy with the product so far and glad I had the great help to do it!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

Shopify has been great for our needs as a small business. I wrote in to Customer Support recently and Rilu was a huge help. Very fast and thorough service. Much appreciated!

Store

BLUMAKA

Using app

5 months

Total reviews

1

Average rating

5.0