All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2022

James from Yotpo replied super quick on a SUNDAY! really recommended. I've been using Yotpo for a few years and only now I've managed to understand some new benefits I didnt know about

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 7, 2023

Great app and service. Their support is helpful, especially Joian Z who has helped us group our product reviews, so we can share reviews between all the products in the same group.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 4, 2022

I used this app before and because of the price I went with another app, that is when I realized that this app is the best. I decided to go back to them. And representative Reinier D. was extremely help with helping me transferring my reviews from the other app. I truly appreciate the help. I will recommend this app.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2022

Reinier D helped me out with all my troubles! thank u. I was really struggling to figure out how to work the reviews widget

Store

Goblies

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Great customer service - I worked with Doner P. who helped me fix my account access on a Sunday night! I also worked with Reinier D. who helped me add the Star Rating widget to my collections page! J Kenn T also helped me with placing a gallery on my home page Great customer service from Radly E. on 8/2/2022 on how to send manual product review requests!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 3, 2022

James had my issue sorted very quickly. I couldn't get the widget to show on site and he had it done in a matter of minutes. Thanks and very helpful!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2022

Doner P was super helpful, helped with set up really helpful good app easy to use etc etc etc etc etc

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 1, 2022

I have just installed the app. So far so good. I'm thinking about switching to a paid plan. I had an issue after I installed the application. Eunice helped me fix the issue very quickly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2022

Great first interaction with technical support. Reinier D. was knowledgeable, and extremely helpful.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2022

This app is very easy to use. And Jeorge is so helpful and patient to answer and solve my issue. Thank you!

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 7, 2024

Excelente atención de soporte, resolvieron el tema en cuestión de horas. Estamos muy contentos con esta app y su servicio al cliente.

Using app

About 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

March 31, 2022

App support that are always helpful. Once again, Reinier D was quick to help and also offered ongoing support to make sure that the issue is fixed. Can't fault you guys, thank you.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 31, 2022

Great customer service, responded promptly to solve my issue within 10 minutes. Would recommend to anyone looking for a review app for their store

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2022

Outstanding customer service, quick and easy Thanks for all your help James E. Best app for review collection

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2022

incredibly helpful and quick support staff and quality app. one of the best apps I've added to my store!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

We received excellent response. I am glad I chose this application. Support. Thank you! KennT. I would definitely like to have you handle the next one as well.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2022

This 5 star review is for the technical service help I got from Ed, who went about 5 or 6 rounds with me in trying to get our Dmarc authenticated with Sendgrid and Yotpo sending emails on behalf of us to our customers. He was really willing to go the extra mile and get this figured out with me. Thanks a lot Ed. Great job!

Using app

Over 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 29, 2022

日本語を変換してチャットからコミュニケーションをとりサポートしてもらいましたが、無料プランにも関わらず丁寧に対応してもらい迅速に解決することができました。 今後も使い続けたいと思いました。 We were able to convert Japanese and communicate with them via chat for support, and despite the free plan, they were very attentive and were able to resolve the issue quickly. I would like to continue using them in the future.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2022

Yotpo are always quick to help out with any issues. Their online chat is fast to respond and they do their best to resolve issues quickly.

Using app

22 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2022

Eduardo R was very helpful indeed and managed to resolve my issue! Although I do think there should be the ability to change the email address on the account without having to contact customer service!

Using app

7 months

Total reviews

1

Average rating

5.0