All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 9, 2022

I haven't installed app yet because i am using another currently but so far the interface looks polished, the features are rich and support is awesome! Ronel R helped me out greatly. he listened carefully to my request, understood the issue and directed me to the solution. he was very knowledgeable. I am looking forward to a great experience. I will update this review once i get things up and running. we'll its up and running and so far i am very impressed. I am impressed by both the app and the support. Each and everytime I reach our for support they are right there. Happy S recently helped me out and he/she was awesome. thanks! 5/9/22 - as always, YotPo support is awesome. Kenn from tech support was able to resolve my request expediently and efficiently. Kudos to Kenn!

Using app

4 months

Total reviews

19

Average rating

4.6

5 / 5 Share

March 25, 2022

Ronel R did a great job helping walk me through setting up the app, and everything looks great. The ability to have much more rich and aesthetically pleasing reviews vs Shopify reviews is a great feature for Yotpo.

Store

Lioness

Using app

About 1 year

Total reviews

11

Average rating

4.0

5 / 5 Share

March 25, 2022

Quick and fantastic customer support, my customer service rep Ronel R provided me with the perfect solution in minutes.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2022

App makes integration of reviews look great and the customer service is fantastic. My customer service agent Allen was extremely helpful and I got support very quickly. Highly recommend this app!

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2022

They're tech and customer service team is really great! I had some questions and they quickly and professionally came into our site and handled what was needed.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2022

There are functionnalities that I wish we could have directly on the plateform, but the support team can do a lot on their end so don't hesitate to ask for help. Kenneth was a great help with me, I would recommand.

Store

Basus

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

March 24, 2022

Kenn T helped me with the set up of the reviews and also when I changed the theme templates - Kenn T made the whole process easy, and stress free - Thank you so much - I highly recommend Yotpo

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

I needed help and received it from Ed who was excellent and took care of everything in a timely manner.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

support is awesome. Thank you! needed some help on a few occasions and each time i was able to get help withing minutes to figure out my issues.

Store

Mofo Rc

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

L'application est très bien : publication d'avis avec personnalisation des couleurs et du texte et relance des clients. Service client au top : sheen m'a installé le module, personnalisé et assuré l'intégration des données de mon prestashop d'avant vers shopify.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

I've had different issues and the customer support, in particular Rein, was really keen on solving my issues. They definitely deserve 5 stars.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

Great and fast support from the Yotpo team. Only issue I have is the app affects the sites page load speed, but overall great app for review collection

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

Ran into a few issues with the widget. James E did an awesome job resolving this issue. One of the best tech support hands down!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

Donald helped me quickly fix our yotpo review widgets which broke when I upgraded our shopify themes.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

I had some glitch in using the app initially. I reached out for help twice and both times, got great help by the customer service. I am still in trial but will definately upgrade to get even better service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

Yotpo has been such a HUGE help at installing the review widget and star rating widget on my site. Lemuel was so fast and efficient.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Great customer support from John, Kenneth & Albert. I would like to be able to edit review titles manually, but I've only just started using the service after using Kudobuzz before. It would also be nice to be able to import site reviews from other platforms, as currently only product-specific reviews can be imported. Nice intuitive platform for reviews.

Using app

Almost 2 years

Total reviews

30

Average rating

4.7

5 / 5 Share

March 22, 2022

Doner P helped me within a few minutes, all perfect! Ask to center aligned the star ratings on product pages.

Store

Drop-Ex

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

App is easy to set up and works well. We've had a few issues but the support has been great - Radly was especially helpful.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

Great Customer by Eunice. Answered all questions patiently. Always available when you need them the most. Thank you.

Using app

Almost 3 years

Total reviews

7

Average rating

5.0