All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2022

Ran into a few issues with the widget. James E did an awesome job resolving this issue. One of the best tech support hands down!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

Donald helped me quickly fix our yotpo review widgets which broke when I upgraded our shopify themes.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

I had some glitch in using the app initially. I reached out for help twice and both times, got great help by the customer service. I am still in trial but will definately upgrade to get even better service.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

Yotpo has been such a HUGE help at installing the review widget and star rating widget on my site. Lemuel was so fast and efficient.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Great customer support from John, Kenneth & Albert. I would like to be able to edit review titles manually, but I've only just started using the service after using Kudobuzz before. It would also be nice to be able to import site reviews from other platforms, as currently only product-specific reviews can be imported. Nice intuitive platform for reviews.

Using app

Almost 2 years

Total reviews

30

Average rating

4.7

5 / 5 Share

March 22, 2022

Doner P helped me within a few minutes, all perfect! Ask to center aligned the star ratings on product pages.

Store

Drop-Ex

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

App is easy to set up and works well. We've had a few issues but the support has been great - Radly was especially helpful.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

Great Customer by Eunice. Answered all questions patiently. Always available when you need them the most. Thank you.

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 21, 2022

Eunice was very helpful! We had an issue with duplicate reviews and they quickly helped to fix it. Would recommend

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2022

Radly was very quick at helping me solve my problem, great service and very helpful. five stars!!!!!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2022

Kennth was very helpful on solving my issues. Nice app and detailed admin screens. The only issue is that app is pricy, other than that everything is smooth.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2022

Howell was great! Really helped me a lot, thank you for all the assistance. I was confused at first but the direct and clear instructions and custom HTML coding he did for me was excellent!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2022

James was really helpful. Answered my question quickly to resolve the issue. I highly recommend YOTPO.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

its a nice apps and good to use review app. Support helped me to solve my issue with quick response and a good attitude. Thank him very much.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

It is a nice and good to use review app. Ronel R helped me to solve my issue with quick response and a good attitude. Thank him very much.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

Great customer service helped with installing the widget! They when above and beyond and such a helpful team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

I have spent DAYS trying to find the right app. I've been so angry and frustrated but THIS is the app!!! I wanted a review page where all my reviews were. Who knew that was such an ask. This was my last app I was going to try before I gave up and I'm so glad I did. I reached out to customer support and Eunice is a WIZARD!!!! Not only did Eunice do all the work for me getting it installed but my page is fully functional and set up and its everything I wanted!!! It was so so so easy! ZERO effort on my part! Side note, it only took a few minutes! Best customer service I've had in days!!! Thank you Eunice for saving me and removing all my stress!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2024

Good app, meet our needs ! Had some issues and Ruzsel J the technician fixed it very quickly. Very helpful thank you

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 19, 2025

I had a very good experience with Allent M and Arven S. He/She helped me a lot in correcting file formats and it has been very speedy assistance. I really appreciate this becuase from now on we could easily fixing formats problems from our own end easily. Thanks a lot, their customer service is top notch! :)

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

This app has been exactly what we need and the customer service/support has been great. We have been able to use the live chat feature a few times and they have been very responsive. We have used a handful of apps for our store and Yotpo has been the easiest to work with and the most knowledgeable about the solutions to our requests. In my last chat Rilu Jane and James Edmar and Warren solved our problem quickly and made it look even better than we expected!

Using app

Over 3 years

Total reviews

5

Average rating

5.0