All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 7, 2022

Howell was helpful with all my questions. Prior to Howell, I got a runaround but he was attentive all the way through to ensure my problems gets solved. Thx.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2022

Quite pleased! Donald has been so helpful! every time I need help I can always get it so efficiently!

Using app

7 months

Total reviews

12

Average rating

3.0

5 / 5 Share

March 5, 2022

Very good and fast customer support! I was able to chat with a knowledgeable and helpful human within 30 seconds of requesting it! Specifically, I was helped by Ronel who was really great (very friendly, very knowledgeable, very efficient).

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

Great app! Customer service is always helpful! Orly P was very patient & answered all my questions!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 4, 2022

Robertini was such a great help advising me on a handful of question. Thank you for your support and efficiency.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

The customer support is fab and the reviews work brilliantly! I Reccomend it for shops as its easy to use.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

I recently switched from judge.me to yotpo and couldnt be happier. Loving the app and the customer service is amazing and super helpful.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 3, 2022

Not free, but worth the $ imo - their support is fantastic, Should out to Angelo S and others. We recently migrated from WPress to Shop and they made the process seamless and simple.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2022

Doner P, was quick to respond and had the problem sorted out in no time! Great App and Great service all round!

Using app

9 days

Total reviews

4

Average rating

3.8

5 / 5 Share

March 2, 2022

Nick S. was SO helpful and helped me quickly with my issue. It got resolved so much quicker than I thought and he was very accommodating. It was very easy to upload the files I needed to and I got my problem resolved quickly.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Ronel Was amazing help, he took the time to resolve my issue while I was on chat. Great Customer Service. Thanks Ronel.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Great app and customer service. I've spoken to almost everyone via chat with some help I needed and always am assisted well. Both yesterday and today for example I was able to sort out questions. Rilu and Orly helped me out and were friendly, patient and knowledgeable.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 2, 2022

I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2022

Doner P was super helpful! Thanks. Love this app - it has helped my website a lot and I know people trust the products more with each review!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

Customer service is wonderful. James Albert V. was so helpful and very patient. He helped me with those widgets and getting us up and running. So thankful for him!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Really lovely way to integrate reviews into your site. Also makes it easy to manage changes on the back end and support is super responsive.

Store

Agni

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Customer support is what sets Yotpo apart. The service is good, it's fine for most of what you'd ever need. It's the ease of use and customer support that makes this a 5 star product. Appreciate the help Donald and all the others who've helped me get things going.

Store

Cloud9

Using app

19 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Eunice was a godsend in helping me migrate my reviews. I am so happy with the customer service and the look of the product! Thank you!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Today Ethelbert Santos was an absolutely star by guiding me of how to resend a review request to a customer that has rated us wrongly and wanted to amend her review. Again,other super guidance from Ian Christian C. Very helpfull. I just wish that all helplines were like Yotpo's one. Amazing.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Kenneth John M was awesome. I love Yotpo. Having reviews on my site really helps my conversion. Kenneth helped me quickly and efficiently!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0