All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2022

YOTPO is an excellent app and really worth using for reviews. It's a great addition to any online retailer and gives solid confidence for new customers who might be wary. Online support is excellent and available 24/7!

Using app

Almost 5 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 9, 2022

Great customer support. Sorted out integration within the minutes. All I needed is allow collaboration in Shopify and sit back and relax

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2022

Alan from Yotpo was absolutely brilliant. Could not do enough to help. I'm really impressed with this company so far - customer service has been exceptional.

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 9, 2022

J'ai du installer cette application à partir d'un compte existant car j'étais déjà cliente Yotpo sur prestashop. Sheen a tout pris en charge, installé, traduit et chargé les avis, bref un service client au top !

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

Great help from Happy, he understood and solved my problem quickly and was very pleasant to chat with.

Store

Koope

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2022

We are just now using the app, but the customer support has been amazing as we are launching. Robertini was so quick to respond and addressed every issue I had.

Store

LANSHIN

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

March 7, 2022

Have yet to install this app, but just wanted to say Ronel R. was a big help in the process! He answered every question with a clear understanding and resolved some concerns I had. Thanks!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Keith helped me solved the issue I was having with sending out review requests from past orders. Good Service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

The customer support team at YOTPO is amazing!!! As is the app. Thank you Radly E and Daniel P for helping me fix the issue so quickly :) Highly recommend Yotpo!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Customer service top notch - Robertini L. spent 2 hours with me on the chat helping us get things set up to our liking.

Store

Evn

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2022

I've been happily using the free version of Yotpo for several years. Now that I'm rebranding with new colors, I needed a little help getting everything in the widget to display perfectly. Fortunately, Donald answered the other end of the chat. He was extremely attentive to my inquiries and truly went above & beyond to assist me. I'm so glad he was available to help me today. :) Yotpo has AMAZING customer support. You rock, Donald!

Using app

Almost 7 years

Total reviews

3

Average rating

4.0

5 / 5 Share

March 7, 2022

GOOD service and help from Sheen helping us transferring the product review when we migrated our selling platform from Bigcommerce to Shopify. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Great app, early days but so far so good. Excellent customer service, never have to wait too long for a response.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

I used chat system to solve my problem. Mr. Ruzsel J helpled me immediately, and I could solve all problems we had. Thank you so much:)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

24-hour customer service all-round support. Don't worry about whether the plugin will be integrated, leave it to the customer service, and everything can be done. thank you very much!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Howell was helpful with all my questions. Prior to Howell, I got a runaround but he was attentive all the way through to ensure my problems gets solved. Thx.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2022

Quite pleased! Donald has been so helpful! every time I need help I can always get it so efficiently!

Using app

7 months

Total reviews

11

Average rating

3.0

5 / 5 Share

March 5, 2022

Very good and fast customer support! I was able to chat with a knowledgeable and helpful human within 30 seconds of requesting it! Specifically, I was helped by Ronel who was really great (very friendly, very knowledgeable, very efficient).

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

Great app! Customer service is always helpful! Orly P was very patient & answered all my questions!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 4, 2022

Robertini was such a great help advising me on a handful of question. Thank you for your support and efficiency.

Using app

12 months

Total reviews

1

Average rating

5.0