All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2022

The customer support is fab and the reviews work brilliantly! I Reccomend it for shops as its easy to use.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

I recently switched from judge.me to yotpo and couldnt be happier. Loving the app and the customer service is amazing and super helpful.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 4, 2022

Yotpo is really easy to use and they always have nice and quick customer service ! Thank you to the excellent team!!

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 3, 2022

Not free, but worth the $ imo - their support is fantastic, Should out to Angelo S and others. We recently migrated from WPress to Shop and they made the process seamless and simple.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2022

Reviews are critical for social proof Yotpo helps you get reviews and when you need help the customer service was great.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Doner P, was quick to respond and had the problem sorted out in no time! Great App and Great service all round!

Using app

9 days

Total reviews

4

Average rating

3.8

5 / 5 Share

March 2, 2022

Nick S. was SO helpful and helped me quickly with my issue. It got resolved so much quicker than I thought and he was very accommodating. It was very easy to upload the files I needed to and I got my problem resolved quickly.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Ronel Was amazing help, he took the time to resolve my issue while I was on chat. Great Customer Service. Thanks Ronel.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Great app and customer service. I've spoken to almost everyone via chat with some help I needed and always am assisted well. Both yesterday and today for example I was able to sort out questions. Rilu and Orly helped me out and were friendly, patient and knowledgeable.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 2, 2022

I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2022

Doner P was super helpful! Thanks. Love this app - it has helped my website a lot and I know people trust the products more with each review!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2022

Customer service is wonderful. James Albert V. was so helpful and very patient. He helped me with those widgets and getting us up and running. So thankful for him!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Really lovely way to integrate reviews into your site. Also makes it easy to manage changes on the back end and support is super responsive.

Store

Agni

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Customer support is what sets Yotpo apart. The service is good, it's fine for most of what you'd ever need. It's the ease of use and customer support that makes this a 5 star product. Appreciate the help Donald and all the others who've helped me get things going.

Store

Cloud9

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Eunice was a godsend in helping me migrate my reviews. I am so happy with the customer service and the look of the product! Thank you!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Today Ethelbert Santos was an absolutely star by guiding me of how to resend a review request to a customer that has rated us wrongly and wanted to amend her review. Again,other super guidance from Ian Christian C. Very helpfull. I just wish that all helplines were like Yotpo's one. Amazing.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Kenneth John M was awesome. I love Yotpo. Having reviews on my site really helps my conversion. Kenneth helped me quickly and efficiently!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Ronel R assisted me today and was an absolute joy! So incredibly helpful!!!! I needed help getting my reviews back on my site and they were so kind and efficient. Amazing customer service.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Customer service was amazing!!! Rhenant was as easy as can be to work with! would recommend 10/10 this is the best review platform to use on shopify!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2022

Yotpo Product Reviews have amazing customer service. Very helpful and easy to get ahold of. I'm happy with their service.

Using app

11 months

Total reviews

1

Average rating

5.0