All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2022

I had some questions regarding the app and Donald U. provided excellent service and answered all my questions. I like the app so far. Thank you !

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

Kenneth John M is literally the best so helpful and clearly an absolute expert. such a credit to yotpo, got everything integrated and customised with ease

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2022

Allen at Yotpo was really helpful in adding new reviews and suggestions about the code. Great service.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

We use Yotpo "growth", but for the startup, it has enough functionality to go around. What I really enjoy is their customer support, super fast to respond and quick to help you solve the problems you're facing with as much detail as possible. Kudos to Yotpo rep Lemuel.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Only just started setting it up and have used their support quite a bit. Always reply straight away and extremely helpful. The app itself is working great. Highly recommend

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Absolutely superb customer service. I reached out to Yotpo needing some help with integration. Literally, within less than 10 minutes, Ronel R had our widget and star ratings displayed perfectly on our live site. If you need help, just use the "chat" feature on the bottom-right and hope that you get Ronel R to help you!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

I have just signed up to Yotpo and was having some difficulties ading reviews onto my shopify site. Eduardo.R was an amazing help to me on the live chat. He was able to fix all my issues in a timely manner, his customer service was amazing! So happy and i hope to work with Eduardo again! Thankyou!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

I switched from Target Bay and Yotpo support was very helpful in getting transitioned. Thank you Kenneth!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

I received excellent help from Ronel R. I definitely recommend this app for your business. I'm telling all my business friends about it.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Great customer support and execution! I would definitely recommend this app for anyone looking for a solid review widget.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

James was a huge help! Very patient and was able to fix my issue on the spot during the live chat. He also sent me some reading materials while I was waiting for him to take care of the background coding.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Speedy response by Donald. The app was glitching with an update on the theme and it was promptly fixed.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Store

Alchemy

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Love this app.The support is fantastic. I just upgraded to the Growth plan and they very kindly installed the review carousel for me which saved me a tonne of time and effort. Would definitely recommend

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Love it! Yotpo is super easy to use and they are always available on Chat and very thorough in helping.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Our company has been a customer of Yotpo for over three years. The level of service is always exceptional. I recently worked with Donald at Yotpo and he was exceptional and went above and beyond to service our needs.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

The app suits my store very well and when I needed support they were very quick to come back to me and sort out my problem. Thank you!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2022

Customer service is very responsive. Had a question regarding manual review upload and Ronel got back to us quickly with the info we needed.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

So far so good - great app, great customer service support. Easy to get hold of support who quickly answered any question we had.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Great app and great support. Eunice P helped me fix an issue I had with the theme widgets quickly and effectively.

Using app

Over 3 years

Total reviews

4

Average rating

5.0