Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,078
chart
#1,160
All reviews
Rating Breakdown
May 13, 2024
My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
May 11, 2024
Ruzsel was fantastic! We hopped on a video call and he walked me through what I needed to know. It was a great experience! Thank you!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
May 10, 2024
Shout out to Ruzsel J for helping me through my questions today on Chat support. He was helpful and quick to answer my questions. Thanks!
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May 9, 2024
Quick and responsive customer service. Doner was able to help me with my request in a matter of minutes. Love this review feature!
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May 9, 2024
Gabriel is amazing! So helpful and efficient!
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May 9, 2024
I never leave reviews, I worked with John G and he was AMAZING. everything was fixed quickly, no issues at all. I had multiple issues and he fixed all of them within minutes. THE BEST experience!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
May 8, 2024
I had a specific issue and Daniel P. from the support team was very helpful and able to help out quickly. Yotpo and the support team have been great!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
June 5, 2024
I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you! Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)
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May 5, 2024
I had a great experience with the Yotpo, particularly impressed by the exceptional support provided by Doner P on a Sunday to swiftly resolve an importing error I encountered. Yotpo's review interface boasts a clean and practical design, I am excited to explore all of features this app offers.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
May 4, 2024
I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
May 3, 2024
Useful app and fast and knowledgable support team!
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May 3, 2024
The app is user friendly and has nice options for custom branding. And the customer service was excellent. Doner, my rep, was very helpful and quick to respond.
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May 3, 2024
Awesome fast very helpful and understood the issue. John G. found the solution ASAP.. The BEST...
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May 7, 2024
Ruzsel j helped me out and was able to do so many custom things I asked him without fail. Very quality customer service.
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May 2, 2024
I just got the app and the process to get my reviews from shopify to this app was very easy. I was on the Chat with Daniel who was very helpful :)
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
May 2, 2024
So far using this app (the free plan) it is quite simple and user friendly. Quite a few customizations even on the free plan, too. Had some help from 2 supports Arven and Doner and they were great helps. Definitely recommend!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
May 1, 2024
Fantastic customer support. I wasn't able to upload my reviews. Something wrong with my csv and they helped me solve this in a very short time.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
April 30, 2024
Doner P was very responsive on the web chat and took control of my Shopify store to get the app working in no time. Thank you
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April 29, 2024
App is great and support is even better. Don helped me immensely and efficiently with all my questions and requests. Thanks!
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