All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2025

Ruzsel John Nabong was great and very helpful!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

May 7, 2025

Great customer support! We've had some minor issues and queries with Yotpo since we started using it, and whenever something comes up - the team has been really fast at replying and guiding us through fixing things. Special thanks to Doner who escalated one of our issues quickly and was really clear and precise with steps to address it.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're thrilled to hear that you've had a smooth experience with our support team. It's great to know that issues are being resolved quickly and clearly, thatโ€™s exactly what we aim for. Weโ€™ll be sure to pass along your appreciation to the team! ๐Ÿ’ช๐Ÿ˜Š

5 / 5 Share

May 2, 2025

Arven S. at Yotpo provided exceptional support and was quick, prompt, and incredibly helpful. Truly appreciated!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much! We're glad Arven S. was able to help quickly and effectively. Truly appreciated! ๐Ÿ™Œ

5 / 5 Share

May 1, 2025

Joian Z was great and provided quick and clear assistance!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 30, 2025

Incredible customer service at Yotpo - special shoutout to Ruzsel J for a timely and thorough resolution to my issue!

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the shoutout! We're glad the issue was resolved quickly and thoroughly. Appreciate your support! ๐Ÿ™Œ

5 / 5 Share

April 30, 2025

Excellent customer service thanks to Ruzsel John Nabong. He was quick and solved my problem within minutes. Thanks so much!

Store

Hooey

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks! We're glad your issue was resolved quickly, appreciate the kind words! ๐Ÿ™Œ

5 / 5 Share

April 29, 2025

Great customer service provided by Jeorge Kenneth, super friendly and professional, so 5 stars with no doubts!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled to hear you had a 5-star experience, appreciate the support! โญโญโญโญโญ

5 / 5 Share

April 29, 2025

The support, Warren P, is really helpful with the issue we encountered. Also highly recommended this app - help to boost our brand and sales.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad the app is helping boost your brand and that support was helpful. ๐Ÿš€

5 / 5 Share

April 28, 2025

Smooth and easy-to-use interface. Our CS rep Vien Saints E was amazing. Great customer service! I always get a person in seconds if there are any issues.

Using app

2 months

Total reviews

6

Average rating

4.5

Developer Reply

Thanks for the great feedback! We're glad you're enjoying the interface and getting quick, helpful support when needed. ๐Ÿ™Œ

5 / 5 Share

April 28, 2025

Great Customer Service. The customer service, response times and followup have been great, especially with Wendyle, who took great care of me this past week.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much! We're glad you had a great experience and felt well taken care of. Always here to help! ๐Ÿ˜Š

5 / 5 Share

April 28, 2025

YOTPO has been really excellent at supporting my business. Their client success manager and overall support team are very efficient, John G for the win!

Store

Stetson

Using app

About 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the awesome feedback! We're so glad the support team has been efficient and helpful. Always here to support your success! ๐Ÿ’ช

5 / 5 Share

April 27, 2025

YOTPO is outstanding!! The customer service is on point! Wendyle helped me resolve a small issue very efficiently and quickly. This app offers so much. I am so happy with Yotpo!

Using app

Over 11 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled you're happy with Yotpo and that the issue was resolved quickly. Appreciate the love! ๐Ÿ’™

5 / 5 Share

Feb. 4, 2026

Ruzsel J is very polite, friendly and efficient! You're lucky to have him.

Using app

Over 9 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad the support made your day and got everything sorted quickly. ๐Ÿ˜Š

5 / 5 Share

April 21, 2025

I am really greatful with the Support team from Klaviyo, I have faced couple of issues importing reviews, so the support through the chat is incredible I have been able to solve all of my issues within minutes. the last engagement I got was with Nicole, a great member and support.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad the chat support helped you resolve everything quickly. Appreciate you sharing your experience! ๐Ÿ™Œ

5 / 5 Share

April 21, 2025

Vincent Cๆฐใซใ‚ตใƒใƒผใƒˆใ—ใฆใ‚‚ใ‚‰ใ„ใพใ—ใŸใ€‚ ใƒฌใƒ“ใƒฅใƒผใŒ่กจ็คบใ•ใ‚Œใชใ„ๅ•้กŒใ‚‚ไธ€็žฌใงๅŽŸๅ› ใ‚’็‰นๅฎšใ—ใ€่งฃๆฑบใฎๆ‰‹้ †ใ‚’็คบใ—ใฆใใ‚Œใพใ™ใ€‚ ๅฝผใŒใ„ใชใ‘ใ‚Œใฐไฝ•ใ‚‚ใ‚ใ‹ใ‚Šใพใ›ใ‚“ใงใ—ใŸใ€‚ๆ„Ÿ่ฌใ—ใพใ™ใ€‚ I was assisted by Vincent C. He instantly identified the cause of the problem with the review not showing up and showed me the steps to resolve it. Without him, I would not have known anything. Thank you very much.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing! Glad the issue was identified and resolved quickly. Always here to help! ๐Ÿ‘

5 / 5 Share

April 20, 2025

Wendyle was incredibly helpful and responsive โ€” really made the whole setup process smooth and easy. The app itself is great, works well, and has all the features we need. Highly recommend!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad the setup went smoothly and that the app is meeting your needs. ๐Ÿ™Œ

5 / 5 Share

April 17, 2025

We required assistance with manually sending a product review and determining why it was not sent within our set parameters. I received a very fast response from 'John G' who helped us to resolve our issues and was very informative. FIVE STARS.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much! Glad the issue was resolved quickly and clearly. Appreciate the five stars! โญโญโญโญโญ

5 / 5 Share

April 17, 2025

Amazing Support Experience! We accidentally imported special characters into our review content and couldnโ€™t figure out how to remove them. Warren P from the Yotpo support team was incredibly quick and efficient in resolving the issue. He immediately understood the problem and provided a solution that worked perfectly. Super helpful, professional, and fast โ€” exactly the kind of support you hope for. Thanks so much, Warren!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're glad the issue was resolved quickly and smoothly. Always here to help! ๐Ÿš€

5 / 5 Share

April 16, 2025

Yotpo has been a great partner. Raney was incredibly helpful in troubleshooting the challenges we were facing. He responded promptly, followed up thoughtfully, and resolved the issue quickly and efficiently.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad the issue was resolved quickly and that the support made a positive impact. ๐Ÿ˜Š

5 / 5 Share

April 15, 2025

Hallo, TOP-service en hulp

Using app

About 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you!