All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 10, 2022

I couldn't figure out how to get the Star-Rating on my Website, but Kenneth John M helped me within minutes. I'm glad that he solved my problem this quick. Thank You! Edit: Today the App got down again, but Lisa did the same thing as John. Special thanks to you guys, we need more Technical Support like this. :)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

Had an issue adding the custom widget code to the theme and went to the support. It was AMAZING. Robertini checked everything, working for several hours into my site. All you need and more.

Store

DIRTEA

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Great app with good integration and user friendly UI. Awesome customer support also, with Arven being incredibly helpful and quick in facilitating our request. Thank you.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2023

The app is great, I have been using it Yotpo for quite some time now. I love the automation they have and also their customer support is amazing, especially Ruzsel j. He was very prompt and quickly solved my issues. Would 100% recommend to all

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

We recently installed a new theme on our shopify store. We had issues getting the reviews to display on any of our pages. We reached out and were immediately contacted to address the issue. Doner was quick, asked where we would like items to display and did the work very quickly. We could be happier with the service we received and are thrilled with Doners quick response and friendly service.

Using app

About 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

March 30, 2023

Ronel R did a wonderful job helping me out with installation issues. he was very patient and very good at what he does. I recommend this app!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

tutto okkk. servizio assistenza ottimo. applicazione davvero utile per gestire tutte le recensioni, consigliata

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2022

I just installed the app and it has worked as expected from day 1. The chat support is extremely helpful and a great feature of this app.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

Yotpo is a great app for collecting reviews and growing business. I love the support from Yotpo team.

Using app

2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 5, 2022

Overall a great little app with excellent support. Been using it for about a year now, building the reviews

Using app

Almost 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 5, 2022

It does a good job of getting reviews and has good support, the features are very functional and help drive sales.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

I had an issue that i couldn't solve by myself. I had to contact support, and to my surprise they had a very fast response and great support. Thank you Lemuel for your assistance!!

Using app

41 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2024

John G helped me figure out the formatting on my site and it's made a huge difference - can't thank him enough! Great online chat support.

Using app

About 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

great support! The customer support are very responsive and helpful, Arven give me a great help. I am very pleased with this app.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Yotpo has been good for my business and very helpful when I needed it. Nick S helped my today and did a great job! Thanks!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

A+ 10/10 app and great customer service. Having a good review system helps us convert more customers on our website, I highly recommend giving this app a try, the Yotpo SMS bump app is a great addition too.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2022

This is an awesome app!! Highly recommend. Their customer service is incredibly helpful and so far we have had very few issues. It's incredibly intuitive to use and integrates very well with shopify Doner was so helpful!! Helped me figure out a solution and it was definitely not the easiest - thank you SO much!!!!! Update: Ronel was SO fast to help me with reviews displaying incorrectly on our site. They resolved my issue in 15 minutes, thank you Ronel!!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Eunice helped me quickly and efficiently solve my issue. I needed to get yotpo re-integrated with my Shopify site and she was able to update the code to make it display again. Very helpful!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Doner P. was the person that was able to help with an issue I had with Yotpo. He was very professional and patience with me. He is the type of people we need today. Thank you Doner.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Great app. We have received so many valuable reviews. The customer service team is also great. I spoke to Nick S who was super helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0