All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2022

We collect reviews on autopilot & the Yotpo team are super helpful. Keith jumped into my shopify & helped integrate the reviews carousel & product page reviews! love it

Store

No.2 Co

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

App is working perfectly and the customer service that helped onboard the widgets on to the site were a breeze to work with. 100% recommend yopto for your reviews and loyalty rewards as well.

Using app

24 days

Total reviews

9

Average rating

4.6

5 / 5 Share

Feb. 20, 2023

Yotpo has great customer service. Ronel R. was able to fix my issue quickly via the chat feature. Thanks!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

Fixed my issue very quickly! thank you so very much! Kenn was very helpful and made it easy. Can't thank you enough!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2022

We had Keith Howell help us customize Yotpo on our site. He was awesome to deal with. Understood what we wanted to do and helped out with ease. Highly recommended.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

Product support with Donald was outstanding! Perfect help from someone who knew the product very well!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Kenn T Thank you sooo much for your help. Your service and time to complete my problem was very fast. You were able to fix the issue of adding my star ratings to my products and I'm very appreciative and grateful for that! Kenn deserves a Raise , customer service was superb -Levels Brand, LLC

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

................................Fast and super friendly! ...........................................

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

This is a wonderful app to showcase your reviews and also to collect them in the future. Its very easy to get started and user friendly. I did have an issue installing the final stage of the widgets. I reached out to support and not only did they help me, they practically did everything for me, it was so nice as I am not the most tech savvy person. Rein was absolutely incredible, so responsive, and was very patient and held my hand every step of the way. Thanks to Rein, my reviews are all updated and resolved all the technical issues that I encountered along the way. Very pleased and highly recommend Yotpo and especially Rein.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

So far the support is amazing! I haven't had the app for too long, but I'm sure with all the integrations it will be great. Thank you!

Using app

7 months

Total reviews

10

Average rating

4.5

5 / 5 Share

Jan. 20, 2022

I love the app and how the whole team is helping when there are any questions. Donald U helped me very good with my problems and solved all of them !

Using app

10 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

I felt lost as all my review data suddenly disappeared. I used the chat feature and Kenneth John M. patiently helped me. Not only he was courteous, but he resolved the issue within 2 minutes. Thanks!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

So far this app is outstanding. I ran into some glitches but James Edmar from the chat walked me through everything. Customer service is everything, thank you James!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

great - customer support is amazing! thank you eunice!! They have been amazing helping me to move over reviews from godaddy to shopify!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

After a few teething problems, I am pleased with the site. A big shout out to Keith Howell, who was really helpful in helping me understand the issues and correct them. The email review requests look professional

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

The customer service Yotpo provides immediately makes this the superior review collecting software.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Donald was awesome and super helpful with getting the app set up and reviews running on my website! I appreciate the prompt and amazing customer service.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Wouldn't install on current theme and after giving collaborator access the live chat team installed all widgets and review carousel promptly and perfectly first time. Lydia

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

I imported the wrong reviews on a product and I would like to delete them. Lemuel fixed my issue in a timely manner. Thank you very much!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Eduardo did an excellent job in helping me import reviews from another app! Very easy to follow and communicate! Also just got help from Nick S! Some script was not on my theme that i needed and he easily added it for me! Very quick and easy!

Using app

1 day

Total reviews

2

Average rating

5.0