All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (128 ratings)

Reviews with Text

  • 99% (4,379)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2022

So far so good. I was having a little bit of a challenge getting all my widgets in place. I reached out through the chat and received a response right away. Radly was very patient and helped me with all of my concerns as well as getting my widgets in place.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

Great! Donald & Eunice helped me and was super helpful. He assisted with installing the reviews on my new theme and adjusted the margins for me.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

I had a issue with trying to upload the widget onto my website, James was very knowledgable and helped me to get the widget up and working on my site, It looks greatQ.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

Support was amazing. Ronel R has been fantastic and getting our expansion stores up and running. Cant thank him enough. Five star

Using app

Over 4 years

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I love the whole SMSBump and Yotpo team. Very helpful! Speedy reply and hella reliable. I'm glad that I came across this company

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I love Yotpo, great customer service, easy platform, and brings in hella reviews to our site! I've been using for over 2 years now.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I used this app and I'm super happy with it, it's super useful plus The gentleman named Gimbert M was so nice and responsive. I definitely recommended. and I'm already excited about my store's future. the support line was quick

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Customer service is exceptional! Eunice P. helped me integrate Yotpo with my custom theme and was very patient to make sure that everything was already working on our site.

Store

Halia

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

The technical service is very helpful. They will help you to fix any issue you may find or do it themselves.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2022

Thank you Yotpo, your effort is appreciated, we had a few small problems but we received enthusiastic help and effort from Reinier D (Yotpo support staff).. the problem is solved. resolved quickly, we will continue to use the service in the future

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Customer service on chat has been amazing during implementation. Can't wait to see everything in action.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Contacté con el servicio de soporte ante las dudas del programa. Me atendió rápidamente Doner P . Tuvo mucha paciencia y me estuvo resolviendo todas las dudas que tenía, con texto, con imagenes. Gracias a este tipo de servicios de atención al cliente. Un servicio 10 estrellas.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Quick response by Yotpo support (Ronel) on an issue we had (manual review requests). All sorted now. Thank you!

Store

MTHK

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2022

I really have been enjoying the ease of collecting reviews with this App! Their support team is super friendly and great too! Shoutout to Allen and Kenneth! Also Kenn T was super helpful as well! UPDATE: Lemuel is also awesome! Very patient and helpful What a great support team!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Just integrated on growth plan as of today. Support was quick to respond and assist with integrations.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

James on the support desk was very helpful in assisting me to integrate Yotpo review into my shopify platform. Seems to be working well now

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

App does everything you need. I decided to use this app as i wanted to add photo reviews. The customer service is exceptional. Any issues have been fixed straight away via the chat function. Rhenant T helped a lot.

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 11, 2022

App is great, but even more great is Eduardo, he helped us big time!! Wish we could have him handy all the time! Thank you!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Manny was very quick and efficient in resolving my issue. It was done. From one day to the next. I'm very happy with the service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

Ruzsel John N replied and resolved my issue very quickly...on Boxing Day! Excellent, prompt and courteous service. Much appreciated Ruzsel!

Store

JUUK

Using app

About 4 years

Total reviews

4

Average rating

4.5