All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (128 ratings)

Reviews with Text

  • 99% (4,379)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 10, 2022

Allen at Yotpo was really helpful. I have found tech support to be surprisingly good, they've gone into the back-end and really helped work out some things we are very particular about.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2022

Eduardo was a great help, very fast in responding which I really appreciate and helped me fairly quickly in updating my website.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2022

Great customer support quickly via chat! Thanks for your help, Rilu Jane. Customization options are limited in the free version.

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Yotpo is a great app to collect and showcase customer reviews. Plus, they're always updating and adding new features to make the software an even better value. And, on top of that, they have amazing customer service. Recently, I received a lot of help from James E. on chat support when I had to manually add Yotpo reviews back to my site after a theme update. James' customer service was top notch!

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Thank you Donald U for the help tonight, appreciate the great customer service and helping through each part of the process.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2022

Ronel R was extremely helpful and patient with me. He quickly helped fix the issue with efficiency. Great customer service!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

I had an issue not being able to locate something within the app,Lemuel Kindly greeted me and helped me find what i was looking for, Amazing customer service, Very Respectful, and helped solve the issue i was having. Thank You Lemuel C.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

I had a problem so contacted with the support team. Great service provided by Yotpo Eunice. The problem was solved quickly.

Using app

About 20 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

got great support from Donald U via chat - super friendly and helpful. This review is making me get to 100 characters...

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

I used this app and had a problem so contacted with the support team. SUPER QUICK RESPONSE and KIND SEVICE. The problem was solved soon and I was satisfied fully. Don't hesitate to use this app. Recommend highly.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Allent M was extremely helpful in assisting me to integrate my account into our Shopify store. Friendly and helpful! Highly recommend.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

When we needed some extra integration Vien Saints E jumped on it and got the job done!! He was great to work with and fixed our problem so quickly, meeting my very high standards.

Using app

Over 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 5, 2022

Really fast customer service, responsive app with lots of useful features, looks great on our site, thanks!

Store

Seventh

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

As brand owners, we understand the importance of reviews and UGC on conversion rates and ultimately, sales, and there is no better platform than Yotpo to accomplish this. I highly recommend it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

awesome and really fast customer service! thank you for your assistance. i can only recommend this app

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I got a great help from Eunice of the Yotpo help team. really responsive and helpfully. The app itself is nice.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 5, 2022

Allent M did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future. Many thanks!

Store

IKURAM

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

Nick did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Love how fast and quick the support team is at Yotpo! Very helpful! Nick and Allent helped me so much with importing our reviews. Very thankful! Djan from customer service has also been super helpful looking into our reviews backend and answering any questions I have! Joian Z has been so great as well!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

James was great and was a big help in getting all of my reviews to show up. It's even better that they have live help! Thank you Ronel!

Using app

Over 1 year

Total reviews

2

Average rating

5.0