All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2022

Nick did a great job helping me with a review issue I was having. I hope to work with him and yotpo more in the future

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

Love how fast and quick the support team is at Yotpo! Very helpful! Nick and Allent helped me so much with importing our reviews. Very thankful! Djan from customer service has also been super helpful looking into our reviews backend and answering any questions I have! Joian Z has been so great as well!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

This ois an excellent app. Installed 3 days ago and reviews are rolling in everyday. with the old app i only got 3 - 5 reviews a month. lot's of flexibility and i really love the 2 reminders. Today i had some questions and doubts but Jeorge from support resolved the issues in no time. I already got the first returning sales from the reminders. Top notch

Using app

3 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Jan. 5, 2022

James was great and was a big help in getting all of my reviews to show up. It's even better that they have live help! Thank you Ronel!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 2, 2022

Love this app for reviews. Very easy to use and Keith addressed my questions quickly and thoroughly. Very happy!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 22, 2024

Ruszell was prompt with responses and implemented code for me to make my star reviews show on my products. Super courteous and patient with additional questions. I’m on the entry level and for now that’s all I need. Grateful for excellent service even though I’m a tiny business and not paying for the top version. Thanks

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2021

They were able to respond immediately. The problem has not been solved yet, but I am satisfied with the responsiveness. I hope the problem is also solved.

Store

MyFit

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2021

Just started using it and so far very good with everything. Great support from Manny T, highly recommended.

Store

OXOMIO

Using app

About 1 month

Total reviews

7

Average rating

4.4

5 / 5 Share

Dec. 15, 2022

First the manual set up was a little tricky, but Lemuel C help me rally fast! Now my website looks amazing! Thank you!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

I love the Customer service it was great and I love that I can access that feature. Yopto was a little tricky for me to navigate as a new downloader

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Been working perfectly, and the support team has been awesome and very fast with assisting when an issue or question pops up. Much appreciated!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 20, 2022

Donald in Support was stellar! He hung in there with me until the very end, even after I accidentally disconnected him! Yotpo is difficult for some people to use, and I am one of them. Donald was so polite and expedient he restored my faith in Yotpo. Most of all though he was perceptive in understanding my problem when other people in support were unable to do so. He did this, despite my inability to articulate it properly. Amazing guy! Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

James fixed me "star ranking" problem within a minute! I reached out, was immediately linked with an on-line agent - and viola! Issue gone! Thank you YOTPO and James!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Eduardo and Nick been great. They answered all my questions promptly and was very friendly. Would work with him again

Store

EllaOla

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

Amazing customer service from James Edmar C - helped me with the widget install even after multiple changes. Will defiantly keep using this amazing product!

Using app

About 15 hours

Total reviews

21

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

Yotpo is a Great review app and their support team are amazing. Joian was very helpful with the integration. I highly recommend using it.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Radly was excellent at providing support! I was having trouble with the ap and he was able to diagnose and keep me fixed right up.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Great support from Lemuel and Happy at Yotpo. I was struggling to sort out the setup for mobile. I asked the help chat & Lemuel helped me quickly and effortlessly. I am so relieved.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

I had questions about the review carousel and referrals and Doner helped me with those via chat. He answered all my questions.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Amazing service by Howell Keith, quick and great quality work! really recommend using there services. Great app overall

Using app

3 days

Total reviews

2

Average rating

5.0