All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (128 ratings)

Reviews with Text

  • 99% (4,379)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2023

I have had a great experience using this app so far. It is easy to use and their customer service is outstanding. I had trouble uploading my previous reviews but Rhenant and Rilu went above and beyond to assist me in making everything work. It is a powerful review app with value well worth its price. Nicole just helped us again when we needed assistance with a new series of updates to our shop. She was great to work with.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2022

I just installed the app on my Shopify store and as it had been collecting reviews for some months I instantly had over 300 reviews that are good. I worked with Lemuel Yotpo to do this and that person was really helpful and they did all the work. I just came back and worked with Nick and he updated my information and got the site in great shape. He was great to work with, really smart and fast and understood the changes I wanted to make

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

Great product, Manny was LIFESAVING! He took time to help me set everything up, gave me best practices tips, ideas. He also set up our widgets and checked what I had set up to make sure we didn't make fools of ourselves. I was completely lost on what to do with Yotpo, Manny really saved the day for us. Absolutely great, generous support. Really excited to use this now.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Their customer service is great, I needed help setting up and Edurado R was super helpful, he was quick and efficient in helping me set up the widget and even helped change the colors within the widget! Thank you again!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Kenn T was very helpful in getting everything set up when we migrated over from Woocommerce, thank you!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Dec. 2021 update: still love the app. In all these years, only minor issues, ever. Had one recently (reviews not showing up), and Mark Oliver was amazing with his support. Very thorough, great follow up and fixed the issue very quickly! Best Shopify app I've ever used, and in 10 years, there's been MANY!! 2014 review: I freaking LOVE this app! Really popular with my customers. Adds a ton of trust to potential buyers. Highly recommended!

Using app

Over 8 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Support is very responsive! Thank Lemuel C you help us a lot ! This app is amazing, recommended!!!!!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2022

Support is very responsive ! Thank Allent M. you help us a lot ! recommended app ! support can also custom your looks in the store EDIT : Needed some additional help with our website. Doner P really took time to help us make the adjustments we needed. 5/5 Stars.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2021

Radly was super helpful! Great app, with loads of customisation and decent price point too. Would recommend =)

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2022

Nick S. was able to figure out what I needed to done and did it quickly and thoroughly. He was pleasant as well as being super helpful. Thanks Nick!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Ronel is super helpful and fast on resolving my problems! Great customer service! Yotpo has been great for our stores and highly recommend!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Mark did a great job, helping me out with my request. He was super fast and efficient. Keep up the great work.

Store

My Obi

Using app

20 days

Total reviews

8

Average rating

3.5

5 / 5 Share

Dec. 14, 2021

Kenneth was very helpful and got me right where I needed to be quickly to customize site. Quick and easy... thank you!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2021

Nick and Kenneth were really great in helping me and answering all my questions. He provided quick customer service and was very nice

Using app

19 days

Total reviews

5

Average rating

2.6

5 / 5 Share

Dec. 10, 2021

This is such a great app to generate and request reviews, especially along with the rich snippets option to rank on search results. A Big shout out to the support team as well (especially Lemuel) for timely resolution to queries and helping us get additional credits to meet our review milestone!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Manny T. was Exceptionally great! This is what I look for when I ask for customer support! Thank you so much!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Super helpful and engaging staff. Donald U assisted me via the live chat and solved my questions promptly and in a very supportive way. HIGHLY RECOMMEND!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Ronel was very helpful in resolving some issues I had within the settings of my account. Thanks again!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Kenn and everyone else I’ve chatted with have given me great customer service. So far I really like the app also.

Store

Kavella

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 8, 2021

Support was very helpful in getting us set up. Works great. They even helped me edit my code to display section in the right place.

Using app

About 3 hours

Total reviews

1

Average rating

5.0