All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 28, 2021

Nick and Kenneth were really great in helping me and answering all my questions. He provided quick customer service and was very nice

Using app

19 days

Total reviews

5

Average rating

2.6

5 / 5 Share

Dec. 10, 2021

This is such a great app to generate and request reviews, especially along with the rich snippets option to rank on search results. A Big shout out to the support team as well (especially Lemuel) for timely resolution to queries and helping us get additional credits to meet our review milestone!

Using app

Over 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Manny T. was Exceptionally great! This is what I look for when I ask for customer support! Thank you so much!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

Super helpful and engaging staff. Donald U assisted me via the live chat and solved my questions promptly and in a very supportive way. HIGHLY RECOMMEND!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Ronel was very helpful in resolving some issues I had within the settings of my account. Thanks again!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Kenn and everyone else I’ve chatted with have given me great customer service. So far I really like the app also.

Store

Kavella

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 8, 2021

Support was very helpful in getting us set up. Works great. They even helped me edit my code to display section in the right place.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

App is very functional and useful. Had a few questions but was prompted helped by Ronel R who figured everything out for me very speedily. He had incredible customer service.

Store

EZRI

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

This app is a must if you already use the Yotpo rewards app! We ended up switching to this app because they have much better email automation than what Mailchimp offers for reviews. The other fantastic thing about this app is the customer service! Anytime I had any issues they went above and beyond to fix them. I mostly spoke to Jeorge who was extremely helpful and fixed all my problems in no time. Daniel P was also super helpful and took the time to go over my questions one by one.

Using app

Over 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

Dec. 8, 2021

Got all we need for the review funciton and an Amazing support team! Special thanks to Manny for helping us set up everything!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2022

I am updating my review, and from 2021 to now this app has still been outstanding. Great app, works so well, and the customer service is excellent. Great job, Highly recommended! I really love this app, it has helped me get reviews with no work from me. Their customer service has also been excellent. Thank you Mark for helping me with a problem, you were quick and efficient. Highly recommended!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Professional and quick customer service by Eunice! Furthermore it works well since we can choose for the option to only do site reviews instead of product reviews.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Wow, Allent from yotpo was amazing with helping me out today and reassuring me. The app is great, easy to use and moderate. Highly recommend. The colours also line up with people's expectations (referring to the big behemoth of AMZ).

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

They've always been good and keep getting better and adding new cool digital products and features. Customer Service is lightning fast and responsive. Great company.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Have had some setup issues but the customer support had=s been great and timely in responding and helping fix.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I just started to use this App and so far it has been working really good. Their customer support is excellent, they are willing to help every time you need. Specially James and Ronel, who helped me with many questions I recently had.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Doner did a great job resolving the issue with the button layout and logic for the Visual UGC. App works great

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2022

Radly @ Yotpo was able to help me with setting up my story avatar. They do have the best customer service. Bravo Yotpo!

Store

Lata

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

I am thoroughly pleased with this app! The customer service is AMAZING! I needed to change my admin e-mail and Manny T. helped me within minutes! I appreciate the help and service from this app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Nice customer service. Very quick and prompt assistance from Nick S! -------------------------------

Using app

About 2 years

Total reviews

2

Average rating

5.0