All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2025

Easy to use and responsive support to help troubleshoot anything that might pop up—even for users with a free account!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad you’re finding the platform easy to use and the support helpful, no matter the account type. 👍

5 / 5 Share

June 27, 2025

Wendyle Christian S assisted me very well especially with yotpo coding in our shopify webste!!!! Thank you so much you are my saviour!!! he deserves a raise

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much! We're thrilled the support made a big difference, glad everything's working smoothly on your Shopify site! 🙌

5 / 5 Share

April 14, 2025

Doner P was very helpful. Our issue was resolved quickly. Thanks

Using app

Over 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks! Glad to hear your issue was resolved quickly. 😊

5 / 5 Share

May 28, 2025

Great app, only positive experience so far! I was impressed by functionality and also by the level of support: I had two requests and both were resolved quickly. I wanted to thank @Jeffrey M. and @Reymon for quick and attentive assistance in importing reviews. Good job!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad you're enjoying the app and that your requests were handled quickly. Appreciate the support! 🙌

5 / 5 Share

April 13, 2025

Wendyle from support was very helpful in addressing some challenges I was having with the on site widgets. They took care of the issue and helped with installation quickly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback! Glad the issue was resolved quickly and the widgets are up and running.

5 / 5 Share

April 12, 2025

I appreciate the quick and comprehensive customer support available at Yotpo! Their availability to rapidly resolve time sensitive issues, resolve duplicates, provide 3rd party integration support, modify widgets as needed, and to migrate content quickly is so appreciated! Thanks most recently to Raney S for her quick assistance over chat!

Using app

Over 5 years

Total reviews

7

Average rating

4.4

Developer Reply

We really appreciate your kind words! It's great to hear that the support team has been able to assist you quickly and thoroughly across so many areas, from resolving duplicates to handling integrations and content migration. We're always here to make sure everything runs smoothly for you! 🚀

5 / 5 Share

April 11, 2025

Jeffrey M was extremely helpful resolving my widget library issues. I was having trouble switching from the legacy widgets to the newer versions. They just wouldn't appear! Thanks for the quick fix!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience! We're glad the issue with the widget library was resolved quickly and that the transition to the newer versions is now working smoothly. Always happy to help! 🚀

5 / 5 Share

April 11, 2025

Yotpo is an incredible partner! I've had years of great experiences. They are always available to help me troubleshoot issues. I love the on-site integrations. They are clean looking and professional, giving our customers confidence in our product. I recently had an issue that was beyond my web UX/Shopify abilities, Raney S helped me. They offered speedy and articulate assistance. I'm so grateful! Thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear this! We truly appreciate your continued partnership over the years. It’s great to know the on-site integrations are making a strong impact and helping build customer confidence. We're always here to provide quick, clear support whenever you need us. 💪

5 / 5 Share

April 11, 2025

I've had a great experience using Yotpo for managing customer reviews on my Shopify store. The platform is intuitive, packed with useful features, and has made a noticeable difference in building trust with my customers. What really stood out was the excellent support I received — Catherine B. was incredibly helpful, knowledgeable, and responsive throughout the process. Her assistance made the setup and optimization feel seamless. Highly recommend both the tool and the team behind it!

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the glowing feedback! 🌟 We're thrilled to hear that Yotpo has helped build trust with your customers and made managing reviews a breeze. It's especially great to know the support made your experience seamless and smooth. Here's to continued success with your Shopify store! 🚀

5 / 5 Share

April 10, 2025

Ruzsel J helped me today! Did a great job.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

That's great to hear! So glad the support was helpful and made a positive impact on your day. 😊

5 / 5 Share

May 16, 2025

perfect ! Jeffrey M helps me resolving my issues perfectly and friendly !

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're so glad your issue was resolved smoothly and with a friendly touch. 😊

5 / 5 Share

April 10, 2025

Great app and customer support by Arven S.

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 9, 2025

Ian was amazing and so helpful!

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 9, 2025

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 9, 2025

Great customer service by Jeffery! Thank you!

Using app

About 9 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

April 8, 2025

Very responsive service and full of awesome features. Joian Z provided some technical help that allowed us to find exactly what we needed.

Store

Tiami

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're glad you’re enjoying the features and that Joian Z’s technical support helped you find exactly what you needed. 🎯

5 / 5 Share

April 8, 2025

I had a great experience working with Doner P from Yotpo Product Reviews. He was incredibly helpful and communicative throughout the entire process of getting our product catalog uploaded. Doner made sure everything was done quickly and smoothly, without any issues. His support was top-notch—efficient, professional, and very much appreciated!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the fantastic feedback! We're glad the process went smoothly and that the support was efficient and professional. Great to hear it made a positive impact! 🚀

5 / 5 Share

March 5, 2026

Reymon helped me answer all the questions I had. Thank you for the great support as always!

Store

CNPUSA

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the amazing feedback! We're so glad the support was thorough, clear, and truly made a difference. Appreciate the kind words! 🌟

5 / 5 Share

June 22, 2025

Mr. Reymon Alvero N was incredibly helpful, patient, and professional throughout our interaction. He provided clear support with a calm and friendly attitude, making the experience smooth and pleasant. Excellent customer service!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the kind words! We're thrilled to hear the support was clear, patient, and made your experience a positive one. 😊

5 / 5 Share

April 6, 2025

Christine was amazing! She took care of all technical issues and she saved the day! Thank you so much for he support!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the wonderful feedback! We're so glad the support team was able to step in and save the day. 🌟