All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2021

First of all, Manny in support team is the best! Cant recommend more! I just got some technical questions as I saw the total rating of the shop in all the products on the collection page. I had followed the trouble shoot but still didn't find a solution. I thought it would take days for the support to assist but the support team is really a top rated team!! Manny in the support team has just helped me via live chat. I didn't even have to wait for someone to come back to me. The team is just there! Manny is very helpful and brilliant. My problem was sorted out remotely. Super happy customer!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Great app, definitely one of the cleanest looking review apps. Eduardo R was very helpful on the support chat when needed.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Muchas Gracias ! el servicio es excelente. me ha atendido Mark Olier, y me ayudo con todas mis dudas.

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 24, 2021

We were able to get all the featured we needed for our site the chat help is also good. I recommend them.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Great app & live chat. My man Allent M on, had a small bug fixed in no time at all and answered all my questions :-)

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

This app is really helpful! I appreciate the chat which solved my problem in minutes. James was quick, helpful and I highly recommend this app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

I have been using Yotpo free plan. I am impressed with the support they extended in configuring the app while I was switching over to a new Online 2.0 Shopify theme.

Using app

Over 1 year

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 22, 2021

I love their support team. They fix things within a reasonable time and made my reviews pop even more, Thank you for your service!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

I had some troubleshooting that Mark Oliver helped me out with. He was great! He went above and beyond to go into my account to edit my coding.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

使いやすく、信頼性のあるレビューも集まりやすいのでとってもおすすめです。英語対応にはなりますがサポートも迅速で、インストールや設定がうまくいかずに問い合わせをしたら代行してすぐに運用開始できました。サポート面が手厚いのはユーザにとっては嬉しいポイントだと思います。 2023年追記 サポートのArvenは私たちの疑問・やりたいことに関して的確で完璧な仕事をしてくれました!

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 21, 2021

I had an issue with reviews not showing on the product page and Ronel R fixed it in a matter of minutes! Thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

This app is very nice I like it and customer service is great Redly E very helpful and Professional Thank you so much Redly E Classic world rugs

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2021

These guys have great customer service, always very helpful whenever I need them!!!!!!!!!!!!!!!!!!!!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

I had a question and Manny T from customer support helped me immediately; the service was fantastic!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Exceptional App. The service is quite good as well. Nick helped me quite a bit. Anytime I need assistance, the whole yotpo team is super responsive and quick. If you're looking for a reviews app, this one is super solid and worth the money.

Using app

Over 3 years

Total reviews

13

Average rating

4.8

5 / 5 Share

Nov. 18, 2021

We are using Yotpo to generate product and site reviews on a couple of online stores of our clients. Yotpo not only helps us to generate reviews but also helps to get additional sales coming from auto-response emails. They have a very responsive and helpful support team in case any help is needed. P.S. Ed, thank you for your recent help:) Zwebra Web Studio Inc. recommends Yotpo service for sure!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

A bit expensive for a new small business, but great customer services. I had a an issue and they were super responsive in helping me fix it. Allen was so helpful with fixing an issue. Unfortunately we've changed provider due to limited upload image functionality the provider. For us, image uploads and social proof are super important, but Yotpo does not make it easy.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

Nov. 18, 2021

I was trying to delete my accout and they help me within 5 mins. Authentic and fast customer service!

Using app

About 3 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 18, 2021

We recently started using YOTPO and just love it! Support is great, support staff is knowledgable and fast. Can't recommend enough.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2022

James was super helpful and answered my many questions. My issue was resolved very quickly. Excellent customer service!

Using app

4 months

Total reviews

5

Average rating

5.0