All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (128 ratings)

Reviews with Text

  • 99% (4,379)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2021

the support is amazing. Highly recommended app for reviews. Definitely more expensive than comparable apps but worth the extra dollars

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Very impressed by the responsiveness of customer support. Doner was able to help me with a technical issue promptly and effectively.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

James was very helpful & solved my issue efficiently. I recommend Yotpo for great customer service.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

A great review app, I was able to start managing my reviews without going through long tutorials. The basics are very intuitive. I also had a small configuration issue and within minute their help chat fixed the issue. Great support service. I had to contact for support a second time and there was no wait time, they helped me with a settings issue and I was done in less than 3 minutes. Great service.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2025

Thanks Doner P for the help today! I had problems with the grouped product reviews but Doner helped me solve the problem. Thanks! Excellent customer service

Store

ZacZess

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

Customer Service at Yotpo Reviews is excellent ... they go above and beyond. Annie was prompt, provided screenshots and video of the changes required and even sent the code to use. With this kind of feedback it was easy to fix the issue quickly and easily! Keep up the excellent work Annie and team. Cheers.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

good service. this app is very excellent and their support is very helpful me. I think this app will be best in shopify apps.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Excellent customer service. Donald helped support me with the coding and setting up the app. I also like how fast the app has helped gather reviews. I would recommend it!

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Great customer service with Kenneth John M. He solved my problem very quickly and professionally. Really recommended!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

The customer service provided by Mark R was quick and efficient, really resolved our issue. So far the app has been very easy to use and the import function is a must.

Store

Nanogen

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2021

Now: They solved all my problem. Thank you so much Now: They solved all my problem. Thank you so much

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2021

Great customer service! Prompt and helpful staff. The concept of getting reviews from clients is important for displaying trust and improving the client experience.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Nick and Ronel at Yotpo were incredibly helpful as we switched themes and needed to make technical edits to our code. Really made our life/job easier and can't recommend enough!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Thankful for the work this afternoon performed by Rhenant at YotPo support. I have been stuck trying to find the right place to paste the reviews carousel on the homepage and he was able to provide the quick fix for me. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Not often we need the support, but whenever necessary the support team is always Great. Thank you.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

We are still trying the review platform but we can say Yotpo has an excellent Customer Service, thanks especially to Rhenant for the help :)

Store

ALFYO

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Great & quick customer support! Manny was very helpful. She was able to provide all changes needed very efficiently. Allen at Yotpo was also quick and great at fixing technical issues.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Nick was amazing and very helpful. Quick and helped with just what I needed. I needed to add a reviews carousel to my homepage as well as a badge and he did just that.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Great reviews app. immediate response. Fast issue fixing. UI/UX can be better. Thanks for the app Yotpo!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

I'm very satisfied with this app, the customer service is excellent and Eduardo R, was able to help me resolve and fix the app on my website. I highly recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0