All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (128 ratings)

Reviews with Text

  • 99% (4,379)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2021

James was so nice and very helping. Amazing ! Great app, great customer service ! Thank you so much +++

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Great app and great customer service! Eunice was quick and so helpful! I would recommend Yotpo to any site for reviews.

Store

PureAC

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2023

Aplicación muy útil con buenos resultados, pensando en ampliar a un plan superior. La atención siempre es rápida y eficaz. Ruzsel John N Excellent support!!

Store

Atticgo

Using app

Almost 2 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 19, 2022

テーマをバージョンアップした所、yotpoの星がホームページ、商品ページに表示されなくなり、チャットで問い合わせたら10分以内に全てが解決しました。 有り難うレムエル C! 日本語でのチャットもスムーズでした。

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Thank you to Eduardo R for all his help with installation and integration of the app onto Shopify store. The process was smooth and my website is ready to go! Thank You so much - Katherine www.coconutluxe.com.au

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I was having trouble submitting a manual review and contacted support. Ed responded, but he was very kind and impressed with his response!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The app is very easy to use.When I don't understand something, Allent of the support team will reply me in time. This app is a good choice.

Store

Aimvein

Using app

About 17 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Figuring out how to get an email sent to all customers who purchased product in the last 90 days. Fast and helpful response from Ronel R.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Kenn was so helpful and answered all my questions quickly and kindly. I used Yotpo for several years and eventually decided it's too expensive for how few customizations you can make. But the customer service is great.

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

I'm new to the app and have needed a lot of help getting started. The customer support team has been great so far! Very happy with the service!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

We have been using this app for years - very happy with the proposition. Customer support is excellent, and they are constantly releasing new features to help drive conversions and serve customers more effectively. Highly recommended. Ethical Bedding

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 7, 2025

Super service client ! la personne en ligne avec le chat m'a aidée à configurer les avis sur mon site, je suis très satisfaite ! la personne était patiente et très claire, elle m'a bien aidée ! merci beaucoup Le 18 août 2023 : Nouveau contact avec le service client aujourd’hui : j’ai été aidée par John B qui fut efficace et réactif. Mon problème a été résolu rapidement, je suis très satisfaite, merci beaucoup ! 18 août 2023 19h50 : Many thanks to John G who soldes à second problem very quickly 6 octobre 2025 : parfait ! Encore une fois super service client ! Merci beaucoup

Using app

Over 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

great customer service, really helpful with all tasks that are needed to be done! you can contact them any time

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 6, 2021

Although I'm new to Yotpo (Day 1) I just have to say I'm loving it already. I had the pleasure of getting Donald U. on support chat and he helped me for such a long time going above and beyond. He even helped me via video chat fix a glitch in some custom code. I'm beyond impressed with the dedication of the Yotpo team and I think this is going to be a great partnership for my brand! -Megan, founder/Lemonhead.LA

Using app

About 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 5, 2021

excellent support my problem was solved in less than 10min. I recommand yotpo and i give 5 stars !!!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Elite customer service from Eduardo! Tackled my issue head-on without any reserves. Thanks again mate!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Good experience so far. Ronnel seems to make extra efforts to help with any issues. Will use for other stores

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Increíble servicio de atención al cliente. Siempre están dispuestos a ayudarte sobre cualquier cuestión que implique a Yotpo. Además, la herramienta funciona correctamente y ayuda mucho a generar muchas más reviews. Gracias!

Store

GOVALIS

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2022

The app has been great so far. The on-site widgets display reviews nicely and the customer service has been helpful! Looking forward to seeing how the auto-review emails send out. Thanks, Orly P for helping out with Yotpo APIs Thanks, Nick S for helping out by adding Yopto Ratings on Home Page.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

I used this app on a previous ecommerce platform and Mark, my Growth Support Hero, helped me remap my old reviews to the new platform and website. He was really helpful and made sure everything looked 10/10 in the end. Really happy to have this app as a part of my website and the support team that is behind it!

Using app

1 day

Total reviews

1

Average rating

5.0