Yotpo: Product Reviews App

Great app & live chat. My man Allent M on, had a small bug fixed in no time at all and answered all my questions :-)

This app is really helpful! I appreciate the chat which solved my problem in minutes. James was quick, helpful and I highly recommend this app.

I have been using Yotpo free plan. I am impressed with the support they extended in configuring the app while I was switching over to a new Online 2.0 Shopify theme.

I love their support team. They fix things within a reasonable time and made my reviews pop even more, Thank you for your service!

I had some troubleshooting that Mark Oliver helped me out with. He was great! He went above and beyond to go into my account to edit my coding.

使いやすく、信頼性のあるレビューも集まりやすいのでとってもおすすめです。英語対応にはなりますがサポートも迅速で、インストールや設定がうまくいかずに問い合わせをしたら代行してすぐに運用開始できました。サポート面が手厚いのはユーザにとっては嬉しいポイントだと思います。 2023年追記 サポートのArvenは私たちの疑問・やりたいことに関して的確で完璧な仕事をしてくれました！

I had an issue with reviews not showing on the product page and Ronel R fixed it in a matter of minutes! Thank you!

This app is very nice I like it and customer service is great Redly E very helpful and Professional Thank you so much Redly E Classic world rugs

These guys have great customer service, always very helpful whenever I need them!!!!!!!!!!!!!!!!!!!!

We are using Yotpo to generate product and site reviews on a couple of online stores of our clients. Yotpo not only helps us to generate reviews but also helps to get additional sales coming from auto-response emails. They have a very responsive and helpful support team in case any help is needed. P.S. Ed, thank you for your recent help:) Zwebra Web Studio Inc. recommends Yotpo service for sure!

A bit expensive for a new small business, but great customer services. I had a an issue and they were super responsive in helping me fix it. Allen was so helpful with fixing an issue. Unfortunately we've changed provider due to limited upload image functionality the provider. For us, image uploads and social proof are super important, but Yotpo does not make it easy.

I was trying to delete my accout and they help me within 5 mins. Authentic and fast customer service!

We recently started using YOTPO and just love it! Support is great, support staff is knowledgable and fast. Can't recommend enough.

James was super helpful and answered my many questions. My issue was resolved very quickly. Excellent customer service!

The customer service is fantastic - big shout out to Jeorge Kenneth V & Ruzsel John who both helped installed the new 3.0 widgets onto my site with ease - Thank you so much!

I like this app though it should be easier to locate new reviews. The best part is when Donald U helped set up the reviews carousel in my Shopify site! I tried myself wasted a lot of time so tried chat and Donald had my carousel up and running on my site in minutes! It’s such a tremendous benefit to have chat agents like Donald who are available and competent !!

Really fast and responsive live chat support. Ronel R. helped me through the complex parts of installing the Yotpo widgets. Thanks!

I really appreciate Orly P who helps me a lot!! Good customer service! Figure out my problem soon!!!

****Update**** Since we can't review an app more than once I am updating my review to again rave about how helpful the Chat Support is. Lots of places make decent software but the real challenge is what happens when things inevitably don't work quite right. Anytime I've had trouble, chat support has helped me resolve the issue quickly. Most recently, Radly helped me fix a config change that was preventing my review widget from displaying properly. 5/5! I was having difficulty importing our old product reviews. After chatting with Rhenant via live chat for less than 20 minutes I had most of my reviews imported. Rhenant also took the time to show me how to format the rest of my reviews that wouldn't import correctly. Lots of companies provide good review apps but working with a company with good customer service/technical support makes my day so much easier!

Fantastic support from the team. Donald U quickly helped us get to the bottom of the issues we were having with the reviews integration.