All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2021

Great service. Customer support helped me transfer all my reviews from our old Woocomerce platform to our new shopify platform.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Amazing customer service! I don't have a developer and wanted to change some settings, they did for me and it was super quick and efficient!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Great review app that does a whole lot more to help spread your message. Also awesome customer service team, helped me fix my code in minutes over chat!!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

We faced several challenges importing our reviews, however the support we received from Manny was outstanding! He responded timely with helpful solutions to our problems. Thanks Manny!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2022

Great support and great service. They are always super fast to help. Pricing is good also. We are overall very satisfied!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

The app is very useful to show my clients reviews. The customer service is quick and efficient, in my case Ronel help me to set up the review widget on my site.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2021

アカウント設定上のメールアドレスを変更したく、ヘルプなどに情報が見当たらなかったことから、チャットでのサポートをお願いしました。 Yotpo側ですぐに入力変更対応してくれ、その場でたった数分で解決しました。 スムーズで温かなサポートに感謝しています。

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2021

I just installed the app the other day. I'm still working on details, but I can say I already love it. Also, a big thank you to Eunice P from the customer service who was super fast today in responding and helping me solve a problem almost immediately.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

We've just installed the app and still figuring everything out, but judging by the great customer support we've received so far we foresee a long and prosper relationship.

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

It has many functions and is easy to use. Also, the support speed was fast and I was able to solve the problem immediately. Wonderful. Thank you very much.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Very responsive and awesome support team especially Nick who has helped resolved our query very efficiently. Thanks Nick! Will recommend to other users.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

Always have had a ton of help on our websites. Orly recently helped us out and we were lucky to get him to help us out! Today I got lucky with KENN T. A rockstar! I wanted to send him a TIP... but that feature does not exist yet. Ty guys

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Lemuel helped us with the on-boarding and was incredible! Thanks Yotpo team, we're excited to grow our community with you!

Store

Mintier

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

Haven't used the app but the support feels fantastic! I used the support chat to edit the placement of the reviews section and very easily and quickly they change it!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

I was having some trouble with setting up and contacted Allent at support who was very helpful. Thank you.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Amazing app and amazing customer service! Easily set up and super helpful when I needed help!! Thank you so much.

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 27, 2021

Great customer support, they created a reviews page for me within the twinkle of an eye. I recommend this app to anyone.

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 3, 2022

Nick S helped me a lot! He was a big help, awesome service :) He re mapped a review and did it super fast!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Yotpo help desk is very successful. The support I got from "Eduarso R" and "Eunice P" was just perfect, he solved our problem very quickly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Was having some widget re-install issues after I changed themes - but support (Jeorge) responded quickly and got my reviews back up and running. Thanks so much!

Using app

11 months

Total reviews

1

Average rating

5.0