All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 20, 2021

Allen at Yotpo helped me with my issue and was very easy to communicate with. We now have the star rating visible on all product pages.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Superb customer service from the team at Yotpo, in particular Orly was excellent at helping me with my Yotpo/Shopify queries. Thanks again!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Talk about some killer customer service. Highly impressed with the app and the services they provide.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

I love this app and all the possibilities. Also got good help with costumizing from both Eduardo and Lemuel.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

I needed to change the opacity and color of my reviews tab after doing a Google Analysis. Donald from Growth Support answered my chat and helped me navigate. I went back later to check and it was unable to save. The great thing is that Yotpo sends the chat and I was able to respond and still chat with Donald who fixed it for me and now it's live. That was fast and the best client service on a back end provider I've had in a long time. Thanks for making it so easy!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Lemuel & Howell Keith R from Yotpo, who assisted me with importing site reviews was great, the team is always willing to help. The app works well and is proving to be very helpful gaining reviews...would highly recommend.

Using app

8 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 19, 2021

This app is great! Service is fantastic. Nothing was a problem when I wanted reviews shown on different pages. Would recommend. Great help also with social integration.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 9, 2023

Back again with another amazing review! Thank you Doner for your assistance tonight. I should've asked for help earlier. You were so quick to help and fix my problem. Thanks again! If it was not for Lemuel from Yotpo, I'm not so sure I would have been able to figure this out without losing hours of the day. Thank you so much Lemuel and the Yotpo team for your help and for making this less stressful! 10/20 Another night with this company and again they blew me away with customer service. Reach out if you need help, they will help, ANYTIME!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

This app gets my store lots of great reviews. It's easy to use for both me and the customer. The dedicated SEO page was easy to install with the help from Support. Allen was very helpful and quick, he talked me through it and it was done in a few minutes.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Thanks to Nick for patiently answering my many questions, at the same time, Yotpo is a great app, efficient and simple to use, and the customer service responded in a timely manner, which quickly helped me solve the problem.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 17, 2021

10 star service !! Definitely Worth the pay in terms of design, service & features. Mark was so Helpful, fast and responsive. He did all the installation/ Review widget and also created a review page on my store ! Im so happy I've chosen this app that has a team I can depend on. Everything was done in less than 30 minutes.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Radly helped me this morning and it was super quick. I even decided to upgrade to the $79 per month. He was quick and helpful this morning. Thank you for the help. Have a great holiday.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2021

Kenneth just help me with placing my reviews on my website!! It's a Saturday evening here on the East coast and he worked with me and took charge to get my reviews up. Thank you so much Yotpo~!!! Great customer service!!! Chesha

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 16, 2021

Amazing support team. Very helpful to the very end. Easy to communicate and provided support after that chat to make sure the issue was handled. Really appreciate this team!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Fantastic support by the team. Quick and reliable and went out of their way to help. would highly recommend.

Store

Bambies

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

Don, who is really helpful to set up the review widget on my page. Yotop is really cool app and I am looking forward to more reviews on my ukdriedseafood.com.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Manny from customer support solved a problem for me in a matter of minutes that I was struggling with for MONTHS. I would've reached out sooner if I'd known customer support chat was so smooth. I'm in love with my website now! Reviews and social proof are so important to me as a business owner. Yotpo has the best looking review widgets and carousels for your site!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

It's a great app with amazing support for any issues that popup. I really like the Growth plan that is very reasonable priced and includes getting the star rating to show on Google search. It is already helping with both click-through and conversion.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

10/10 for reviews service and help. Yotpo Enuice helped me solve a problem within literally minutes of my chat being sent - I thought it was a bot at first by the timely responses

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Jane Rilu was a HUGE help to me! Jane helped me create and install a reviews carousel on my homepage!

Using app

About 1 month

Total reviews

2

Average rating

5.0