All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 26, 2021

Ive been using Yotpo for years across multiple stores. Not only does the app function extremely well the customer service I've received has been amazing!!! Lemuel with the customer support team went above and beyond to help me with a few things he honestly didn't have to. Made a world of a difference for me! Yotpo has a lifetime customer in me and ill be sure to tell everyone I come across this is the only solution for reviews!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Thanks Jo Lorenz for helping The Sweet Kitty Club with adding our widget to the site. Big help! kuddos

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 25, 2021

Great app, great customer service! Nick S. is the best. He was very helpful and professional. He resolved all the issues that we had.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

I was having issues with manually uploading my past reviews. But customer service was there to help me get everything set up. Thank you!!! As a small business owner, customer reviews are gold.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Excellent customer service and support. My rep this morning, Eduardo R. was amazing! Knowledgable, helpful, and he fixed my issues in hot second! Thank you Eduardo :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Very helpful staff and an easy to use platform. Would strongly recommend for building customer trust on any website

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Manny and the team from Yotpo is awesome! Yotpo is well worth the money and will pay you back many times over.. Been using them for close to 10 years.. You pretty much set it and forget it and reviews just starts rolling in! Recently needed to migrate my product reviews to a new website and Manny made things very easy! Took less than 24 hours and all reviews were published to the new site.. Thank you!!

Using app

About 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

I added the app, but the colours weren't sitting well with our theme and made the copy unreadable. The support team helped me to change these colours over live chat really quickly. I feel they could be there for any other small support changes.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Very impressed with Yotpo and it's functions. Their customer service has been incredible. Donald has been a huge help in setting up the app and customizing it too our needs. Thank you Donald and Yotpo!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Allen at Yotpo helped me with my issue and was very easy to communicate with. We now have the star rating visible on all product pages.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Eduardo R helped me and was really patient and did great in assisting and showing me how to resolve my issue.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Superb customer service from the team at Yotpo, in particular Orly was excellent at helping me with my Yotpo/Shopify queries. Thanks again!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Talk about some killer customer service. Highly impressed with the app and the services they provide.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

I love this app and all the possibilities. Also got good help with costumizing from both Eduardo and Lemuel.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

I needed to change the opacity and color of my reviews tab after doing a Google Analysis. Donald from Growth Support answered my chat and helped me navigate. I went back later to check and it was unable to save. The great thing is that Yotpo sends the chat and I was able to respond and still chat with Donald who fixed it for me and now it's live. That was fast and the best client service on a back end provider I've had in a long time. Thanks for making it so easy!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Lemuel & Howell Keith R from Yotpo, who assisted me with importing site reviews was great, the team is always willing to help. The app works well and is proving to be very helpful gaining reviews...would highly recommend.

Using app

8 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 19, 2021

This app is great! Service is fantastic. Nothing was a problem when I wanted reviews shown on different pages. Would recommend. Great help also with social integration.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2023

Back again with another amazing review! Thank you Doner for your assistance tonight. I should've asked for help earlier. You were so quick to help and fix my problem. Thanks again! If it was not for Lemuel from Yotpo, I'm not so sure I would have been able to figure this out without losing hours of the day. Thank you so much Lemuel and the Yotpo team for your help and for making this less stressful! 10/20 Another night with this company and again they blew me away with customer service. Reach out if you need help, they will help, ANYTIME!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

This app gets my store lots of great reviews. It's easy to use for both me and the customer. The dedicated SEO page was easy to install with the help from Support. Allen was very helpful and quick, he talked me through it and it was done in a few minutes.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

Thanks to Nick for patiently answering my many questions, at the same time, Yotpo is a great app, efficient and simple to use, and the customer service responded in a timely manner, which quickly helped me solve the problem.

Using app

Over 2 years

Total reviews

4

Average rating

5.0