Yotpo: Product Reviews App

Sept. 28, 2021

Jo Lorenz is very cool and pro ! thank you for all I will recommend your service ! Thank you so much!

Sept. 28, 2021

Jo Lorenz went above and beyond to answer all the questions I had regarding putting the widget on my page. Also went to the extent of having the rating added to the top of my product page, which is so helpful as I work on building trust with customers. Great app and great customer service

Sept. 28, 2021

Its a great app . cant ask for more . all my needs were met and great customer support. immediate response to tickets were given.

Dec. 6, 2021

Eduardo was absolutely amazing !! I needed help setting up product reviews and he was super quick to respond and super helpful. Thank you so much for such an amazing service !! Love the app, love the customer service even more.

Sept. 27, 2021

Jorge provided us with the best customer service! So patient and extremely helpful! We had an issue with our theme change over and he assisted us in getting set back up.

Sept. 25, 2021

Easy to navigate and Ed from Customer Service was very helpful in helping me code the info. Thanks!

Sept. 24, 2021

Great app, great functionality, and great customer support when needed. Really effective in helping prompt customers to leave feedback, which helps move product. Thanks guys!

July 25, 2024

So happy with customer service, agent Arven was very helpful, he helped installing the reviews widgets. great customer service.

Sept. 24, 2021

We are using the paid version of the app to manage our reviews. It works well to manage and moderate content and post helpful reviews from real buyers. An additional bonus is helping incentivize customers to leave real feedback, which results in reoccurring purchasers and shared experiences on our store. Customer service agent Kenneth assisted in resolving a setup challenge I had and all is working well - Thank you.

Sept. 23, 2021

Manny was fantastic. Walked me through every step to get my issue resolved and also had a couple of suggestions for me that were helpful.

Sept. 22, 2021

Great application, still on the free version but will upgrade as soon as the number of review requests increases. And the customer support service is excellent, quick and efficient! Highly recommended!

Sept. 22, 2021

It's working well for getting reviews and ratings. Their chat is very responsive if you have any issues.

Oct. 3, 2021

Yotpo was very helpful and great for our business. Customer service is excellent, and they are quick to answer. Thank you James C and Ed for the help!

Sept. 22, 2021

This app is great, needed customer support and it was quick and simple. Top notch service and assistance whenever needed.

Sept. 21, 2021

Eunice from Yatpo helped me get all of my old reviews transferred and set up we had a few issues with the template but after the help it was smooth sailing!

June 10, 2022

So far, so good. Been working on collecting manual reviews and setting things up while we move a site to Shopify. Yopto Support team is very responsive and helpful. I've chatted with Orly a few times as well as a few others. Update: just got support from Radly, who was helpful and fast.

Sept. 21, 2021

The app has been great for our business, and the customer service is excellent when we switched to a new theme and ran into some problems with how the reviews showed. Rinu was great at investigating and finding the problem and corrected it for us right away.

Sept. 18, 2021

I wanted to customize my widget and carousel and Manny from Live chat helped me get that done asap. Great customer service.

Sept. 18, 2021

I needed help uploading CSV files for manual reviews and used the chat function and had Ed help me out and set it all up for me and also then proactively noticed that my website widget wasn't set up so did this on my behalf. really great service. Thanks Ed for your help

Sept. 17, 2021

Esta aplicación es increíble! Los compañeros del servicio técnico resolvieron todas mis dudas y solucionaron de forma excelente mi ticket. Gracias Ed por la asistencia. 5 estrellas.