All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 8, 2021

This is the must have app for any small business. The customer support is absolutely amazing even for the free version which also includes all you need when you are starting a business. I highly recommend to install this app to your store you won't regret!! you can see how it works in my website colorful4u.com including the reviews page! Managing comments and automations to collect reviews are simple and effective too!!!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Arven S. helped me installed the star rating widget and adjust the look and feel of it to fit my site better. Very helpful, knowledgeable, fast, and friendly. Thank you so much!

Store

Knours.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

Kenn was super helpful in answering some questions and helping us with changes on the backend. We really appreciate the quick customer service help!

Using app

29 days

Total reviews

5

Average rating

3.4

5 / 5 Share

Oct. 7, 2021

Love YotPo, and their support is amazing - fast and solution-oriented. Thanks for a great experience!

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 7, 2021

Customer service is amazing! Thanks Eunice, for an outstanding help!! I really like this app for my store!

Store

OH NANA

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Excellent..fantastic and dedicated customer service..Ed is wonderful guy and he helped me with the exact thing I need. Wow! Thumbs up

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Amazing app with fantastic customer service, I recommend this app to anyone, best review app in the market! 5 stars well deserved!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2022

The customer service provided by Yotpo is amazing. We were having some issues with integration and contacted their customer support with the expectation of receiving instructions on how to do what we needed to do to display our reviews and optimize the site. Instead of giving us the instructions, Kenneth from Yotpo actually went in to our site and set everything up to our satisfaction, which took him almost an hour to do for us. The versatility of the site is also great. Wish we would have found this reviews provider first. Update: When our site glitched on Shopify's side, Happy S put it right back to how Kenneth had it. Great service!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Eunice was soo helpful! She answered all my questions!! Very knowledgeable and pleasant! :))))))) Shantee

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Customer service is great. I worked with Yotpo Radly and they were very efficient in fixing my issue.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2022

Today 07/25/22 Warly did a great support, good knowledge and responsiveness. Well Done Warly. Today Djan help with my Plan Upgrade. Well Done. Thanks. Today Nick S have done a Great Job, He was very supportive with my issue, Thanks. Today Eduardo has done a great job for me, I am really trust on Yotpo, the Customer Technical Service is Great....Donald U, Did a Great Job, with my Customer Reviews in my Shopify On-Line Store....Great Job Donald....Donald U, has updated my Carousel Review Code, and my reviews Looks Great, so the customers will be happy. Well Done Donald U. Great Job. Kenneth & Allen from Yotpo was a great professional helping me setting up 100% my app in my On-Line Store. I feel confident with Yotpo because I can count with a high level customer support. I strongly recommend Yotpo. I am happy with them.

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Thank you so much for all of your help on the installation over the past 48 hours. I can't recommend Yopto, I have both Reviews and Loyalty apps as I was so impressed by their service!

Using app

5 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 1, 2023

The Yotpo support team is super helpful during the installation process , and the app is easy enough to implement . James was super helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Set-up was not real clear but luckily the customer service is top-notch. So far we are very happy with the application.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

This app is simple and effective. And if you need assistance, the customer support team is professional, attentive, and patient. They are the BEST, especially Mark, and the very first person who helped me, sorry I can't remember the name. Again, thank you very much!!!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Great customer service and easy to use functionality. I am excited to see what else this app offers me

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2021

Great customer service, even on the free plan. James was very quick to address our problem. The widget is also very easy to get up and running.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

customer support is always very prompt and professional. We recently had a chat with Ronel, was very helpful and kind. as system there is several features that we wish they will add for users.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 2, 2021

I use this to show my reviews from multiple channels. I recently updated my theme and needed some customization. Ronel was great with helping me.

Using app

About 3 years

Total reviews

9

Average rating

4.3

5 / 5 Share

Oct. 2, 2021

Amazing service from Ed! Reached out for help with issues on the website and Ed was able to resolve it within minutes. Was planning to go for a paid plan and wanted to try out Yotpo. Based on interactions with Ed, I have no more doubts. Will go for paid plans! Way to go Ed!

Using app

3 months

Total reviews

1

Average rating

5.0