All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2021

I love this!!! It looks so professional for our website and the emails requesting them after purchase are very helpful so we have a steady flow. I had some trouble with the reviews appearing at first and Manny from support was very helpful in guiding me to figure out the settings.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

Works well. Spoke with Manny and angelo s and helped me merge my accounts and get back my reviews. Thank so much!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Yotpo is easy to use and provides a lot of great features to help grow your business and sales. Highly recommended. They are also fast to respond and their help team is amazing.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Yotpo is great app for user friendly collection of reviews. Their support team is also responsive and quick to help resolve issues, especially Ronel.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Awesome support, great product - super happy. Just had an urgent issue needed help with and it was done for me rifght away over chat

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Nice app and nice service, give us a great help! This APP has solved our troubles, and the developers are also very patient to solve our problems, thank you very much.

Store

Dilicn

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

great app for reviews! builds trust w customer. also Kenneth was a great help in transferring reviews to new theme!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

I really love the control I get over messaging and branding with Yotpo. And their customer service is the best. Always prompt and helpful...and easy to reach (which is very unusual these days!).

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Jo Lorenz is very cool and pro ! thank you for all I will recommend your service ! Thank you so much!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Jo Lorenz went above and beyond to answer all the questions I had regarding putting the widget on my page. Also went to the extent of having the rating added to the top of my product page, which is so helpful as I work on building trust with customers. Great app and great customer service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Its a great app . cant ask for more . all my needs were met and great customer support. immediate response to tickets were given.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Eduardo was absolutely amazing !! I needed help setting up product reviews and he was super quick to respond and super helpful. Thank you so much for such an amazing service !! Love the app, love the customer service even more.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

Jo was super super helpful with a recent hiccup on a review that had been saved incorrectly. Helped get my issue resolved in short order - thanks again!

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 27, 2021

Jorge provided us with the best customer service! So patient and extremely helpful! We had an issue with our theme change over and he assisted us in getting set back up.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

I just started using this app, and I love it plus, their customer service is top notch! they are always there and ready to help

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

Easy to navigate and Ed from Customer Service was very helpful in helping me code the info. Thanks!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Great app, great functionality, and great customer support when needed. Really effective in helping prompt customers to leave feedback, which helps move product. Thanks guys!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

So happy with customer service, agent Arven was very helpful, he helped installing the reviews widgets. great customer service.

Store

Bounkit

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

We are using the paid version of the app to manage our reviews. It works well to manage and moderate content and post helpful reviews from real buyers. An additional bonus is helping incentivize customers to leave real feedback, which results in reoccurring purchasers and shared experiences on our store. Customer service agent Kenneth assisted in resolving a setup challenge I had and all is working well - Thank you.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Manny was fantastic. Walked me through every step to get my issue resolved and also had a couple of suggestions for me that were helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0