Yotpo: Product Reviews App

Thank you so much for Ruzsel John, he was very helpful !

We ran into an integration issue during setup, and Ruzsel J from the support team was incredibly responsive and helpful. They walked us through the problem step by step and made sure everything was working smoothly. It’s clear they genuinely care about their users’ success. Highly recommend Yotpo to any eCommerce business looking for a reliable review solution backed by excellent support.

I am grateful to the team and John Gatchalian in particular for helping us with the reviews migration. We had a seamless experience. John was incredibly responsive, knowledgeable, and guided us through every step of the process.

Awesome support! Raney S was super helpful.

Outstanding support, a special mention to Arven!

So far so good. It delivers exactly what I need. I have had a decent response rate from customer's providing reviews. I have needed to contact support a few times now (mostly because I am new to Yotpo and needed assistance in the setup), and the service has always been prompt, efficient and expert.

orly was great thank you

Team is responsive and very helpful when we needed to transfer reviews from Woocom to Shopify. Great customer service!

Great service always!

I had great help from your customer service tech Warren P. They were able to quickly get customer reviews uploaded to our website. Thank you Warren P!

Angelo was very helpful on chat. We resolved the issue in a timely manner without any issues and provided additional solutions to our issue.

Yotpo has been amazing since we made the change. I couldn't be more excited about the functionality this unlocks, especially thinking about the ecosystem of options they offer like email, SMS, pop-ups, loyalty program, reviews, UGC. In my mind these were all individual systems that can't speak to each other and they all cost XYZ. I'm not saying this will be cheaper if you do the most economical option for each and tie them together, but this whole system will actually drive conversions and customer retention on a different level. And I only have to understand how Yotpo functions, I don't have to learn 11 systems. I'm a founder and have a COO and that is all for the team. We can't just pass this to someone. I'm about 2 weeks in, but the fact that the whole ecosystem can help support the other areas, I'm realizing I couldn't do half of this if they systems don't imtimately work in tandem and read info across the customer jounrey. And I have to mention Robert Kent was my latest help desk rep and he was the absolte best! Anytime I need to live chat someone I can get a real person and they fix my user-error generated issue.

Yotpo´s support has always been top quality. Doner helped me with my recent issue, resolving it quickly and with out problems.

I had a fantastic experience with Yotpo's customer service today. They are always available to assist with any query, and Kent B was incredibly helpful in resolving my issue quickly and efficiently. Great support every time!

Vien was awesome! Helped a lot :)

Ruzsel John Nabong was great and very helpful!

Great customer support! We've had some minor issues and queries with Yotpo since we started using it, and whenever something comes up - the team has been really fast at replying and guiding us through fixing things. Special thanks to Doner who escalated one of our issues quickly and was really clear and precise with steps to address it.

Arven S. at Yotpo provided exceptional support and was quick, prompt, and incredibly helpful. Truly appreciated!

Joian Z was great and provided quick and clear assistance!