All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2021

I am so thankful to Orly at Yotpo for fixing a problem that happened when I transitioned to an Online Store 2.0 theme. Great customer service. Orly went above and beyond to fix the problem. Love this app!!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

I didn't know if I could freely change the avatar of the customer review. It can be changed only with the prime plan. Thank you for politely teaching me in chat.

Store

SHIZQ

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

Fantastic support to implement reviews on our website! quick response and no issues at all. Would recommend 100%

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

We've been really happy with Yotpo. Our customers have found it easy to use, and they have absolutely stellar customer service (thank you, Mark!).

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Eunice was great! He solved all issues and answered all questions! Fantastic customer service! A++++

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Manny was extremely helpful when answering all of my questions when it came to integration. Due to his help, everything went through seamlessly. Thank you so much for the help!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Everything works great. Great service from Joian Z!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

Easy to install as a non-developer, support is quick and helpful (have only had to ask one question in 12 months!) and the reviews are really growing our business.

Using app

About 1 year

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 5, 2021

Awesome app, awesome customer service. Nothing to complain about; Been working with several apps, no bugs, everything works great!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2021

Yopto is great, not only because of its outstanding features but also because of the world-class customer support.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Sept. 18, 2025

Warren assisted me today with adding a review tab to my home page on my website, as well as adding my reviews on my product page and added the star ratings on the category page of my website. Warren was so patient and worked diligently to get this resolved for me. Thank you SO much!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

Great company, customer support always responds fast and they ACTUALLY resolve the issues. I recommend them to every entrepreneur I know! (Don is great)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2022

Highly recommended. I recommend It highly to all shopify users. The team are very helpful too. A big thank you to James for his help. Melchior Jewellery.

Using app

11 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

Yotpo Eunice helped me solve my query in no time at all. They were very helpful and so far the platform has done everything we need it to!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

Yotpo Radly was very helpful and patience resolving my issues. I am very pleased. Thank you so much Radly.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Elvin was really helpful with my questions! I also love that I can easily integrate my reviews from a previous app.

Store

YUUMA

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I had a few things changed on my website Kaiser,was very helpful love this app Highly Recommended

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

Amazing Customer Support installing widgets! They helped me right away and got them installed with me live.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2021

Thanks for the great help of the Yotpo team. Don replied to our questions and created a fast solution. Thanks, Don.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2021

I have been using Yotpo for a couple of years and I think it is fantastic. It adds store credibility and the backend is great to use. I have also utilised the Yotpo support team for when I have needed to customise the reviews page viewing experience on our store and the team has responded and supported me efficiently!

Using app

About 2 years

Total reviews

8

Average rating

5.0