All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2021

Merchant from Japan. I totally love this great App. Cannot descirbe with my poor English, so please try out the free plan and just experience it! Our store has enhanced its charm with our happy customers' voice. And one more thing, the chat help assitance service is great. They are most willingly! I'm so thankful to Sheen for helping solve the problem.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

a bit of a wait, but excellent once I was online with a chat with support!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Great product and great service. Their instant messaging support is really convenient and helpful. Answer questions and fix problem really fast. Thanks our support Ed to help out.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

We've used Yotpo for years and love it. The team are so incredibly helpful and reply to any questions within minutes!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Customer service experience was awesome - James responded quickly and went straight into our store to help us make the star reviews look good on one of our templates - thanks James!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

Super helpful customer support. They made Yotpo appear exactly as I wanted it to on my website and did it in less than 10 minutes. Thanks Don!

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 6, 2022

Eduardo R was so amazing! Just had to let him know what i needed done and he did it all himself! So good when you don't have time or knowledge of adding coding to your website!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

I had some problems setting it up, and got AMAZING customer service. overall, this app is very friendly and easy to use. thank you so much Mark!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2021

Really helpful customer service to get my growth plan started, no issues making sure that I got the layout and data tracking all ready.

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 21, 2021

Thank you Sheen for helping us with an import project into our shop. Very happy with Shopify support team.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Thank you, Ed – you've been a huge help and I really appreciate your time and effort in resolving a few niggly things during setup. Excellent customer service. The app looks great and is hopefully going to be a great asset for us.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Yopto is the BEST! I was super stressed because I decided to switch platforms I was currently using Godaddy and decided to switch to Shopify and I needy my reviews imported to my Shopify store. When I say Rilu from yotpo made everything so easy was very patient with me and also responded back and got my reviews on my Shopify store in a timely manner. THANK YOU YOTPO YOUR BEST !! Thank you so much for helping me!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2024

It's a great app to collect reviews, show star-ratings on store and on Google search, Google shopping and we are very happy using it. Doner P. was very quick and helpful with clear answers. He was also very assuring which we very much appreciate! Thanks!

Using app

Over 3 years

Total reviews

9

Average rating

4.8

5 / 5 Share

Aug. 18, 2021

New to Yotpo and had a little issue importing reviews from my previous app. Manny was so helpful. Great service.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Having some issues with the Yotpo app. Sent a message and got prompt answer. They resolved the issue immediately. Thanks for the prompt service and help.

Store

SaaSoh

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Big thanks to James C AND Mark ! They deal perfectly my request, fast and good work. Now thanks to him I'll use Yotpo on my shop.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Needed help with installation. Great customer service, quick response and got all the help that I needed.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Thanks Ronel for your help. I really needed help to integrate Yotpo to the website. Ronel was fast and efficient and was a pleasure to talk with.

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 15, 2021

Really fast and efficient and patient customer service. Was able to help me navigate the widget and get me on my way.

Using app

9 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

Ronel got back to me very quickly and helped with everything I needed. Awesome customer service and quick responses.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0