All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2022

Good customer support! I had an issue with reviews and they solved it for me. I didn't even have to go into the code, the support made everything! Thanks!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Just started using Yotpo. Now, my store reviews look really neat. Had a small issue on setup and dearest Gimbert solved it in no time. Thumbs up to great customer support. Haven't fully tested the mailing system yet but I'm sure it also works perfectly fine.

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

Don was absolutely outstanding great help! Helped me get everything installed quickly and working great can't wait to use this platform. Also needed help from Manny these guys provide awesome and fast customer service.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 5, 2021

This app is great to handle customer review seamlessly. Great customer service and automated review request notifications.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2024

Wendyle was so helpful in getting my issues sorted. Couldn't have done it without their expertise! Thank you so much

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Atención excelente, cercana y profesional. Los chicos de Yotpo me han ayudado a resolver una incidencia de forma rápida y fácil. Es la segunda ocasión en la que solicito el servicio técnico y es espectacular! Me ha atendido Rhenant y lo ha hecho de maravilla

Store

Templat

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Ed helps me a lot to integrate Yotpo on my Shopify website !!! I'm french and it was complicated to understand ! Thanks again !

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

couldnt get star on but the guys sorted it out instantly. really good customer support, so far very happy :)

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Manny was unbelievably helpful. Quickly helped get our star reviews set up on our custom theme. Quick response time, and easy to work with.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

The support was quick to respond and provided screenshots on top of the instructions given, thus my issue was answered with a single interaction.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Outstanding experience with Rilu Jane from the Growth support. Very competent, fast and pleasant to talk to. I think that was the best customer support experience I've ever had. You really made my day. Thank you.

Using app

27 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 3, 2021

nice app! I was able to get help from Mark adding the reviews widget to my site. Yotpo star reviews makes a big impact toward consumer confidence, and has helped increase our overall sales

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

Ronel was delightful to work with. he was really helpful and was able to answer all my questions. Thank you soo much.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

Very easy to use. Though you do need to pay to get the most out of it. The support team is very helpful. Especially Ronel, who helped me a particularly pressing issue.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

I installed this app and had issues with installing the widget. Within minutes, Simoun helped me with the problem! Custom service is really truly amazing! Highly recommend this app!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 17, 2022

I've been using these guys ever since I started my business over 3 years ago and have never been dissapointed. Support is very fast and efficient Five stars all around! Thanks again for all your support! Update to my review....continued five star all around! The support I recieve from the team is incredible. I've used the support chats for numerous occasions and have never been dissapointed. Thank you Reinier D as you fixed my issues.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2021

Couldn't be happier with the customer service!!! They go above and beyond to get you what you need when you need it. I would highly recommend this app for anyone with a shopify store.

Store

YOLOtek

Using app

About 6 years

Total reviews

4

Average rating

4.5

5 / 5 Share

July 29, 2021

App is a great help to let the customers know the store's credibility. You'll get the support you need. Thank you Orly! You've not just helped us reinstall the app but you have also educated us. Kudos!

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

July 29, 2021

I've just spent 15 minutes on a google meeting with Mary Ann and the service I received to help position the stars was exceptional! Definitely recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2021

Jo Lorenz was very helpful in explaining how to install the star rating code. I had no further questions after.

Using app

15 days

Total reviews

1

Average rating

5.0