All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 19, 2021

This app helps to gain more reviews from every channel and the customer service responses pretty fast. I just talked to Mark recently and he's very helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2021

Great App, i recommend using it. Support Agent Manny was very kind and generous to assist me for literally an hour.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Love this app, the team were very helpful, they were able to walk me through everything. Highly recommend. Edit: have had even more recent help and they were great. Thank you Yotpo

Using app

About 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2021

I like the app. it builds lot of trust in the products and also streamlines my customer interactions post purchases.

Using app

Over 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 15, 2021

Their support team is really really great! Love the app and all the capabilities to help grow our business and connect with customers. GET YOTPO!!!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2021

The customer support is excellent. They emailed me back about a problem importing reviews within 15 min and continued to be helpful until we figured out what had gone wrong. Very happy with the service

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2021

Eunice was a guru in helping me. App is really great and has great support features. Shame it is very pricey for upgrade to get some pretty basic stuff.

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2021

The best I've experienced from a Shopify app vendor. Great support and features! Very pleased!! :) I worked with Elven and Noren,we wanted to make sure our settings were correct and get a better review display.

Store

SUGIFT

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2021

Yotpo support is always quick to respond and extremely helpful. Recently we worked with Ronel who was very efficient and effective.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Customer service is quick and helpful. Howell sorted my problem in seconds. Thanks The customer support is really good. Manny helped me to sort out my carousel this afternoon. Very professional and resolved my problems. Thank you Manny.

Using app

About 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

July 14, 2021

Thank you so much for fast and timely response. Don helped me put my reviews backup on my new website. Excellent customer service.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2021

The Yotpo support team has time and time again assisted with much needed specific details required for my store. They are easily approachable and do a wonderful job!

Using app

About 11 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2021

What great customer service, wow. Elven helped me instantly via chat which resolved all my questions and issues.

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 13, 2021

Very nice app to get your customers reviews, the live support is fast and they guide you in very step, one of the best apps for reviews in your store!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

March 28, 2023

Really good tool. I am satisfied. Every time I need help I receive some. Just like today from Warly. I used the app to collect reviews on my product page for my on line store that I launch this month. It's really user-friendly. I had problem to collect review from the previous application I used and I contacted the assistance ( Eunice) on the chat and it was really helpfull. I am satisfied ! I had another problem more recently and Radly was very kind and understanding. Yopto has a very good IT support service. I need it another time for the on site widget and Rhemy helped me ! Thank you Rhemy R :-). I had a problem with the reviews caroussel and I received a quick and good support as always from Howell Keith.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2021

For Free App, the Yotpo gives enough good features, and the features help our store a lot thing. Ed name, a support guy. he helps our store issue with a simple and easy thing. thank you

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2021

Customer service was 5 star, Manny was brilliant and helped with some final tweaks of code so everything looked perfect on our website. Highly recommend, the customer service support is great!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

Great support and features! Very pleased!! :) We wanted to make sure our settings were correct and get a better review display. Chatted with a Yotpo Rep and they took care of everything for us!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

This is a Great app! I have been using it for years. Support is very helpful and fast too! 5 stars!!!!!!!!!!!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2021

Really impressed with Yotpo's service. The best I've experienced from a Shopify app vendor. I worked with Eunice, who was very friendly, knowledgeable, and was able to help me install the on-site widgets.

Store

Dramson

Using app

14 days

Total reviews

1

Average rating

5.0