All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 8, 2021

Thanks Ed for your help! The client service is amazing! I will continue using Yotpo for my marketing strategy

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2021

Elven was fantastic and managed to help us add features in no time at all! Brilliant! Great super fast assistance!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Great customer service!!! Will definitely use on all our sites. I like that it integrates with google shopping. Update: Had another request and was helped tremendously by Don. Love Yotpo!!

Store

mewd

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2021

Orly was amazing! Helped me resolve a task perfectly. Orly was extremely patient and quick to help. Anyone would be lucky to have Orly as a customer support at Yotpo! Thanks Orly!

Store

Seadon

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

July 6, 2021

Great experience using this app - Mark was genuinely helpful! My problems were solved pretty much immediately

Using app

18 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 27, 2022

I was just helped by Reinier. He was great and honestly deserves a raise for how good and helpful he was. Took his time to find solutions and solved my problem to perfection. Give this man a raise or promote him ASAP :)

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 9, 2022

The customer service representative at Yotpo, Allen, was extremely helpful! Thank you for your working thru the weed hours of the morning to assist me with my website!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2021

Good service support,IT is fast to solve my problem,thank you!onced i meet some bug and some adjustment,they help me a lot!

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

10/9/2022 update: Many thanks to Djan for helping me out with a spacing issue on the star rating on my store. I spend several hour trying to figure it out on my own then reach out to Yotpo and they were as responsive as ever. Yotpo offers amazing customer service. I ran into an issue and someone was there to help me quickly resolve the issue. I would recommend Yotpo to all Shopify store owners who want to help build trust and collect customer feedback to improve their products and service offerings. Thanks, Mark and Ronel for all your help today.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2021

James was awesome. very good experience Thank you very much! will definitely be recommended yotpo Thanks again

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 5, 2021

Good app, looks good and really helpful Customer Service - Gimbert was so helpful! Thanks for your time :)

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

July 5, 2021

Always great help from the support team and especially from Ed! They reply fast and are always ready to help out.

Store

LOOFT

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2021

This app is wonderful! first of all I would like to start with compliments to Sheen (Customer Service). It took him about 2 hours to set everything up the way we wanted it. He patiently took the time for this. We are very grateful for that and thank you!

Store

Mygainz

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

July 2, 2021

Gimbert helped me today and fix the display that we wanted! We were comparing the app for the reviews and this service level from Gimbert impressed me greatly!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2021

We had a complicated template to get the reviews where we wanted, but customer service continued to work with us for weeks to find a solution.

Using app

Over 8 years

Total reviews

9

Average rating

4.2

5 / 5 Share

July 1, 2021

The support was awesome!!! Orly helped me get Yotpo moved from GoDaddy over to Shopify!!! Orly was very knowledgeable, fast, and professional. Nice to have such wonderful customer service! Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2023

Joian Z was amazing at helping me solve an ongoing issue we had!

Store

LINNÉ

Using app

About 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

July 1, 2021

Sheen is great, thank you guys for all your help as always. Super easy and friendly people over there at Yotpo.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 1, 2021

Great app and great customer service. They sort out any issues right away. I recommend this app to anyone wanting a review app on their store front .

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2021

Love this app somewhat easy to set up Sheen helped me customize my stars and review look Which I found very Helpful. I recommend this review app. Although I do wish that they can bring the monthly orders up on a free plan instead of 50. Something that I would change is maybe consider bring the $20 plan to $9 so its affordable for once we pass the 50 free order limit thanks. Great customer Service.

Using app

1 day

Total reviews

3

Average rating

5.0