All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2025

Needed help with a broken image on review invite and Robert kent helped me so quickly and efficiently making it so much easier! He was so friendly and very patiently answered my questions! Thanks so much!

Using app

Over 6 years

Total reviews

4

Average rating

3.0

Developer Reply

Thanks for the kind words! We're so glad the support was quick, friendly, and made things easier for you. ๐Ÿ˜Š

5 / 5 Share

March 29, 2025

Ruzsel J provided exceptional support and went above and beyond to assist me with my concern. Not only did he offer valuable advice, but he also took the initiative to offer a call to help resolve the issue, which was exactly what I needed. His willingness to go the extra mile and provide real-time assistance made a huge difference in my experience. His professionalism, patience, and expertise were truly commendable. He took the time to ensure I fully understood the solution, making the entire process smooth and efficient. So far, he has been the best support representative Iโ€™ve interacted with, and I genuinely appreciate his dedication to excellent customer service. I sincerely hope that if I encounter any issues in the future, Iโ€™ll have the opportunity to work with him again. This was by far the best support experience Iโ€™ve ever had. Thank you, Ruzsel J, for your outstanding help!

Using app

About 3 years

Total reviews

12

Average rating

3.8

Developer Reply

Thank you for the incredible feedback! We're thrilled to hear about the outstanding support experience and the real impact it made. It's always our goal to provide clear, patient, and effective assistance, so we're glad it truly resonated with you! ๐ŸŒŸ

5 / 5 Share

March 28, 2025

Allen T helped me change some wording on an outgoing email. I really appreciated the screenshots and screen recordings he shared to help streamline the process. Thanks again!

Using app

Almost 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're happy to hear the guidance was clear and helpful in getting things updated smoothly. ๐ŸŽ‰

5 / 5 Share

March 28, 2025

excellent customer service support

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

March 28, 2025

Robert was so helpful! I feel so much better about the migration to my new site. Thank you!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad the support helped make your site migration smoother and more reassuring. ๐Ÿ˜Š

5 / 5 Share

March 27, 2025

Vincent C from customer service did an amazing job helping me solve an issue on my shopify website. So thankful for the expertise and quick responses.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're so glad the support team was able to assist quickly and effectively. ๐Ÿ™

5 / 5 Share

July 30, 2025

thanks Ruzsel J,! appreciate your time and answering some questions i had -Nicole

Store

My Store

Using app

4 months

Developer Reply

Thanks for the lovely note! We're glad the support helped ensure everything was set up just right. ๐Ÿ˜Š

5 / 5 Share

March 27, 2025

I had the pleasure of working with Warren P., and I must say he is truly exceptional. His professionalism, expertise, and dedication stand out. Warrenโ€™s problem-solving skills and attention to detail make him a valuable asset to any team. I highly recommend him and appreciate his commitment to delivering high-quality work. Looking forward to collaborating again in the future!

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the thoughtful feedback! We're delighted to hear about the exceptional support and dedication you experienced. Looking forward to more successful collaborations ahead! ๐ŸŒŸ

5 / 5 Share

March 27, 2025

Yotpo is very helpful to me on selling, especially with Raney S's assistance, I consider my work will do better and better, thank you so much!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We're thrilled to hear the support has made a positive impact on your work. Wishing you continued success! ๐Ÿš€

5 / 5 Share

March 27, 2025

Vien was extremely helpful and even jumped on a call to help solve our problem - thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great feedback! We're so glad the support went above and beyond to help out. ๐Ÿ™Œ

5 / 5 Share

March 26, 2025

great app and really great service if there is a problem. I spoke with Jeorge he was fab.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! We're happy to hear you had a great experience with the support team. ๐Ÿ‘

5 / 5 Share

March 26, 2025

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

March 26, 2025

excelente

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

March 25, 2025

Ethelbert Mariano was an amazing help. Sorted issue we have very promptly. Thank you

Store

BAIZ

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We're glad the issue was resolved quickly and you had a great support experience. ๐Ÿ˜Š

5 / 5 Share

March 25, 2025

Great service. Helpful staff. Ruzsel J was super helpful.

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing!

5 / 5 Share

March 25, 2025

Fantastic app with top-notch after-service! We encountered a few issues, but the support rep, Ruzsel John, was superb and helped us resolve everything seamlessly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review! We're glad to hear the support team was able to help you out smoothly. Appreciate your kind words! ๐Ÿ™Œ

5 / 5 Share

March 24, 2025

Wendyle is an absolute star! She is incredibly helpful and provides outstanding support. Her dedication and willingness to go the extra mile truly make a difference. I sincerely appreciate her efforts and highly recommend her to anyone in need of excellent assistance. Thank you, Wendyle!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We're thrilled to hear about the outstanding support and dedication you experienced. Your appreciation means a lot! ๐ŸŒŸ

5 / 5 Share

March 24, 2025

Helpful as always - Doner P was quick to assist and clear with instructions

Store

Casper

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

March 24, 2025

all perfect !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

March 21, 2025

Fantastic experience troubleshooting review import/export with Ruzsel John Nabong. 5 start service!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic feedback! We're glad to hear you had a great experience with the support, 5-star service is what we aim for!