Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,078
chart
#1,160
All reviews
Rating Breakdown
Review RSS Feed
March 26, 2024
Works great, appreciate the assistance by Doner P to seamlessly transition widgets and info from theme to theme when we do changes.
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March 22, 2024
I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.
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March 22, 2024
Jeorge was enormously helpful in helping figure out a language issue on the automatic emails!
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March 20, 2024
That was to good. My customer executive is Daniel and he helps us very well.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
March 18, 2024
Arven was super helpful and easily (and quickly) solved a question I had re: adding review ratings onto our main shop page. Yotpo in general has been amazing to work with!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
March 18, 2024
So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps. The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
March 17, 2024
Highly recommend. And I received great support and ongoing assistance from Daniel when I hit trouble migrating reviews across to Yotpo. All successfully done now. Very happy to be fully on Yotpo!
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March 17, 2024
I’m new to Yotpo and made some big mistakes right away that I didn’t know how to fix. I hopped on with customer support and John G was so friendly and helpful! And everything was back to perfect within two minutes! I love them! It’s so wonderful to have amazing customer service these days, when a lot of companies don’t seem to care. Very impressed!
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March 14, 2024
Gabriel was extremely helpful with helping me set up my Reviews and Stars widget! Thank you so kindly Gabriel!
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March 14, 2024
Their support is fantastic, John G. answered all my questions and was incredibly patient for our entire 2 hour chat conversation.
Thank you for sharing your thoughts with us!
March 14, 2024
I had an exceptional experience with Yotpo, finding their service to be truly outstanding. Specifically, I am highly satisfied with the assistance I received from Jeorge. He went above and beyond to address my needs and ensure that I was fully supported throughout the process. His professionalism, expertise, and dedication to customer satisfaction were truly impressive and greatly appreciated.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
March 12, 2024
Arven was great with customer service overall love the app
Using app
Over 1 year
Total reviews
1
Average rating
5.0
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
March 12, 2024
Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
March 8, 2024
Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app
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March 7, 2024
Great support from Arven. We're getting things all set up
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March 7, 2024
very helpful support
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March 7, 2024
Spoke to Customer service, Ruzsel was amazing! We got on a call and he helped our problem in under 3mins.
Thank you for sharing your thoughts with us!