Yotpo: Product Reviews App

June 22, 2021

I have to work with Yotpo across many of our clients' stores, and although the app is great the back end can be confusing. When I need some help I use the live chat integrated on the back end, and today, my agent James C was extremely helpful in helping me fixing what I needed to!

June 22, 2021

Great App, Ed was very helpful support. Thank you for your assistance. Looking forward to testing more features.

June 22, 2021

日本の代理店はサポートしてくれませんが、英語でのチャットサポートが素晴らしいです！ Great customer support. The problem was solved in no time at all.

June 21, 2021

Great customer service! Ronel was super quick to answer any questions I had. This app has definitely helped us gather lots of amazing reviews throughout the years.

June 21, 2021

Great app and the customer service is really good - quick and helpful responses that solved my problems. Would recommend.

June 20, 2021

Ronel was a ton of help. He fixed the problem I had in no time and was super responsive and kind. Especially as a beginner having a small shopify store I can recommend using Yotpo because of the great customer service. They always got your back and save you a lot of time.

Aug. 31, 2022

Rhemy is the best. I could not figure out what I was doing, Rhemy took care of my issues and then some. My shop if functioning the way I wanted it to and I could not have done it without Rhemy. Many thanks !!!!

June 18, 2021

I needed getting help adding an abusive customer to the request block list. The agent was helpful and sent a screenshot with the easy to follow steps to do so.

June 18, 2021

Great app, support is really good! Absolutely recommendable. All the necessary functions that you need are included!

June 17, 2021

Very quick. Helped me install my review tab back on my website when it went missing and I couldn't figure out how to fix it.

June 17, 2021

love the app. there is so much you can with to help drive more traffic especially with social media integration. great customer service too.

June 17, 2021

Eunice provided great support. He listened patiently to my poor explanation and used my high skills to solve my problems. I was impressed with the extensive support system.

June 17, 2021

チャットでの対応がとても素早く、そして丁寧で、優しく教えてくれました！AIよりはるかに良い！！助かります！！ ............................................

June 16, 2021

You were such a big help AAAAAAA services thank you so much for helping me you are the best. Thank you for taking time out to help me

March 14, 2025

Ian with Yotpo support helped me to export all of our reviews in a CVS file. He was great and the issue was solved in minutes! Thank you so much. Melissa

June 16, 2021

I used the app to get our customers to give us feedback. The reviews not only helped us to know what our customers like and don't like, but it also provided us with social proof.

June 15, 2021

Although there were some minor issues, but this app works great so far. And the customer service is good, Ed, Sheen and Eunice did great jobs to answer our questions, and fix most of our problems. one suggestion we would like to give to customer service: when an issue is reported, please communicate solutions and associated impacts/risks to customer before take any action. This will let customer to evaluate impacts/risks before implement solution. In whole, we do recommend this app to e-commerce shop

June 15, 2021

We've used Yotpo for several years. The product has always been great. Recently had some issues that Orly helped me with. I believe the customer service has improved significantly since the last time we had an issue maybe 2 years ago.

June 15, 2021

Easy to set up and customize. Sheen from customer service helped me resolve an issue I experienced quickly.

June 15, 2021

Incredible customer service. We had a problem grouping our products and updating our catalog. Junalou from the Yotpo team patiently helped me through the entire process and went above and beyond to get it solved. We will continue to be loyal Yotpo users. :)