All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 10, 2021

Customer support is extraordinary, have not met any livechat support as exceptional as Yotpo's. Helped migrate Yotpo into our new Shopify theme manually while on the livechat.

Store

Kurin

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

Their customer support is really fast and friendly, and every time i need something they're happy to walk me through the steps. The free version is good on its own, but I can definitely see the value in upgrading.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2021

Customer Service is fast, friendly, and responsive. Anne helped me solve a problem in no time flat. Integration with the site is easy if you have some coding experience, otherwise, you may need some assistance, but once loaded, works very well.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

I would give 10 stars if I could! Exceptional customer service! Very quick and highly efficient support

Store

HOOMIE

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2021

This app does everything I need it to do and they offer quick, efficient and super friendly service!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 9, 2021

good customer service! and an excellent app for new starter. Mark spent hours checking my theme code and help me installed the app, much appreciated.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2021

The app works pretty well for Product Reviews, as well as for SEO. Plus, support is just great, they reply quickly and help you with custom integrations. In less than 30 min we had everything where we wanted without touching the code ourselves.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2021

Love how this app collects and harvest reviews, it's very complete! Best of all their customer support is top level. I contacted the yotpo support and they helped me faster than any other customer support from other apps! Thank you Elven...where ever you are...!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

I previously used a different app to collect reviews. Almost immediately with switching to Yopto, I started getting more responses. When I contacted Support to connect my reviews to my Facebook page, Junalou quickly helped with all my questions - and she even showed me some tricks that I was missing to make the widget even more effective on my site. I appreciate the "above & beyond" effort!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2021

The Yotpo support team was responsive and quick to resolve my issue. Amazing experience from start to finish.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

The Yotpo support team has been incredibly helpful whenever we needed assistance. Junalou and Ritchie were wonderful when helping us solve any issues. Great experience overall.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2021

Great app, it is very easy to use app that works perfectly for us as a small business. Allows for easy communications with buyers.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

Ed was fantastic support and managed to help me even though I hadn't yet published my theme. Very helpful and efficient. Thank you

Store

wYse

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2021

I don't have the patience to sift through all the help articles. Their 24/7 chat service is great and Mark was able to clarify things and get me up and running in no time.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2021

We love Yotpo for our store reviews. Every time I've reached out for help on the chat I've had great service. Junalou and Ronel were very helpful in figuring out some issues we had. I highly recommend the app.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

JamesYotpo gave me this evening. I was having difficulties exporting my csv report. He downloaded it for me. Very swift and helpful service.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2023

I've been using this app for over year and I'm very pleased with it. I had some questions about upgrading my plan and Allen has been very helpful via chat support.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Great team of people who have helped us with some really difficult transitions in our business. Yotpo has allowed us to get closer to each customer with ExtremeMist. Nothing but gratitude and a round of applause to Eunice, Orly & James C. Thanks for the outstanding efforts from you and a host of others who've help us reach our goals!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2021

thanks a lot for your patient and help. Trying you best to fix all the questions i have. Your good service makes me think that I should pick yotpo.

Store

WEMUG

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

Junalou was very helpful in assisting with account updates and made the process very quick and simple. Thank you for being efficient and helpful.

Using app

Over 2 years

Total reviews

1

Average rating

5.0