Yotpo: Product Reviews App
All reviews
I've been using this app for a few months. I mostly chose Yotpo because they were the cheapest option that is also verified by Google. I wish they offered the Google Seller Ratings & Google Shopping Ads in the Growth plan.
GREAT customer service. Very fast and nice. I didn´t know how to install it and they did it for me. nice!
UPDATE: Once again, fantastic, personable, instant help/service & support from the Yotpo live chat agent (Eunice this time). Just can't fault them. I've used Yotpo for a few years, and when I moved my shop from GoDaddy to Shopify, my non-techy, non-spread-sheety brain REALLY struggled to migrate my reviews and get my Yotpo properly set up for nobookswereharmed.co.uk I reached out to Yotpo's live chat service, and can't express how helpful and patient every single Yotpo representative was. It took a number of weeks, dozens of live chats and a silly number of emails to get the problems (caused by me!) sorted, and all the way through, staff remained polite, helpful and empathetic, and even though they and I all knew it was all MY fault, no one ever expressed exasperation with me. Reviews are SO important to instill confidence in potential new customers, especially for a tiny business such as mine, and I'd have been so upset if I'd had to lose 6/7 years of glowing reviews. Can't recommend Yotpo enough, and THANK YOU again to any staff who read this review ♥
Great customer support through Live chat while we were setting up the look&feel of the reviews widget. Thanks a lot to Manny.
Customer support is extraordinary, have not met any livechat support as exceptional as Yotpo's. Helped migrate Yotpo into our new Shopify theme manually while on the livechat.
Their customer support is really fast and friendly, and every time i need something they're happy to walk me through the steps. The free version is good on its own, but I can definitely see the value in upgrading.
I would give 10 stars if I could! Exceptional customer service! Very quick and highly efficient support
This app does everything I need it to do and they offer quick, efficient and super friendly service!
good customer service! and an excellent app for new starter. Mark spent hours checking my theme code and help me installed the app, much appreciated.
The app works pretty well for Product Reviews, as well as for SEO. Plus, support is just great, they reply quickly and help you with custom integrations. In less than 30 min we had everything where we wanted without touching the code ourselves.
Love how this app collects and harvest reviews, it's very complete! Best of all their customer support is top level. I contacted the yotpo support and they helped me faster than any other customer support from other apps! Thank you Elven...where ever you are...!
I previously used a different app to collect reviews. Almost immediately with switching to Yopto, I started getting more responses. When I contacted Support to connect my reviews to my Facebook page, Junalou quickly helped with all my questions - and she even showed me some tricks that I was missing to make the widget even more effective on my site. I appreciate the "above & beyond" effort!
The Yotpo support team was responsive and quick to resolve my issue. Amazing experience from start to finish.
The Yotpo support team has been incredibly helpful whenever we needed assistance. Junalou and Ritchie were wonderful when helping us solve any issues. Great experience overall.
Great app, it is very easy to use app that works perfectly for us as a small business. Allows for easy communications with buyers.
Ed was fantastic support and managed to help me even though I hadn't yet published my theme. Very helpful and efficient. Thank you
We love Yotpo for our store reviews. Every time I've reached out for help on the chat I've had great service. Junalou and Ronel were very helpful in figuring out some issues we had. I highly recommend the app.
JamesYotpo gave me this evening. I was having difficulties exporting my csv report. He downloaded it for me. Very swift and helpful service.
I've been using this app for over year and I'm very pleased with it. I had some questions about upgrading my plan and Allen has been very helpful via chat support.
Great team of people who have helped us with some really difficult transitions in our business. Yotpo has allowed us to get closer to each customer with ExtremeMist. Nothing but gratitude and a round of applause to Eunice, Orly & James C. Thanks for the outstanding efforts from you and a host of others who've help us reach our goals!
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