Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,409
Reviews
Chart
#106
Shopify

All reviews

5 / 5 Share
Feb. 5, 2026

Ive used Yotpo many times, in many different types stores, to help customers see the value in my products and customer service -- IT WORKS. Super powerful. AND -- Yotpo has great customer service also (and thanks Ian, and in the past, Orly for helping me out twice with questions -- solved fast and easy). I have tried many other review platforms and I always come back to Yotpo as my go-to. The new interface is great! Again, amazing customer service!!! Thank you!

Store Using app Total reviews Average rating
knotsoflove Over 4 years 2 5.0
5 / 5 Share
Sept. 21, 2021

An update! Yotpo is the best! They solve my problems with the new theme update effectively! This app is easy to set up - the best support team is available 24/7! Tons of Cool Features + Easy Review Requests and many more!

Store Using app Total reviews Average rating
Muezart India About 1 year 5 4.8
5 / 5 Share
July 21, 2021

Excellent customer support - thanks Mark! Really appreciate all your help setting up the carousel and widget

Store Using app Total reviews Average rating
gooeysnacks 22 days 1 5.0
5 / 5 Share
July 21, 2021

Excellent support and great help from Ed from from the shopify support team who didn't give up and managed to resolve our issue. Excellent service

Store Using app Total reviews Average rating
Ultimane Paris 11 months 2 5.0
5 / 5 Share
July 20, 2021

Today I was helped by Orly who did an amazing job helping me switch my old review provider to Yotpo. It was quick easy and the Yotpo staff are always so friendly. Phenomenal customer service and an app that truly allows your business to grow by harnessing the power of reviews in the form of social proof

Store Using app Total reviews Average rating
BestOffice About 19 hours 1 5.0
5 / 5 Share
July 20, 2021

I recently moved my store from GoDaddy to Shopify. I needed assistance with setting up Yotpo on my Shopify store. Gimbert at Yotpo was able to assist me. Gimbert went above and beyond to help me add the code to my new store. Every question and concern I had was answered quickly and thoroughly. Happy to know the support team is staffed with pros!

Store Using app Total reviews Average rating
The Good Candle 1 day 2 5.0
5 / 5 Share
July 20, 2021

I got really helpful actions from Sheen. Commucation was pleasant too :) Many thanks to your team...

Store Using app Total reviews Average rating
DUTYPRINT 20 days 2 3.5
5 / 5 Share
July 21, 2021

I recently had a whole bunch of things that I needed help with, from customising reviews widgets and installing them to working with rich snippets and Eunice and Eduardo on chat support were amazing and got everything sorted for me. Thank you!

Store Using app Total reviews Average rating
Jana Reinhardt Ltd Almost 3 years 3 5.0
5 / 5 Share
July 20, 2021

Mark gave me great customer service. Thanks legend for all your help. So far so good for me using Yotpo

Store Using app Total reviews Average rating
The Neighbours Cellar 11 days 1 5.0
5 / 5 Share
July 19, 2021

とても良いアプリで、特にチャットサービスは迅速に丁寧に対応してくれます。コードの変更などは知識の度合いによってはサポートがないと難しい部分もありますが、サポートセンターのスタッフが分かりやすく説明してくれて変更もすぐに行えました。

Store Using app Total reviews Average rating
5 / 5 Share
July 19, 2021

This is a fantastic app that does what my online store needs. Its very functional and easy to use. The team on the back end made things seamless for me to install and optimize. Highly recommend.

Store Using app Total reviews Average rating
2 / 5 Share
July 19, 2021

This is a very poor app. Not so much when it comes to features but in order to access the features, even some basic ones, you need to upgrade. We were paying $299 per month. It was not worth it. We found a more affordable app that offers a lot more things at $15 than what Yotpo did at $299. Customer service is ok, but again the app we use now has a much better one. We did not feel that it actually generated more reviews than the previous app we had on store. Basically we feel more cheated than benefited, mainly due to the pricing model. Very poor. Not worth it. We also had issues with the right reviews sittig on the right pages. When we changed theme reviews got mixed and we lost some. Had to go to the previous theme to find them.

Store Using app Total reviews Average rating
5 / 5 Share
July 19, 2021

This app helps to gain more reviews from every channel and the customer service responses pretty fast. I just talked to Mark recently and he's very helpful.

Store Using app Total reviews Average rating
PotsandPans.in.th 4 months 1 5.0
5 / 5 Share
July 17, 2021

Great App, i recommend using it. Support Agent Manny was very kind and generous to assist me for literally an hour.

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 25, 2025

Love this app, the team were very helpful, they were able to walk me through everything. Highly recommend. Edit: have had even more recent help and they were great. Thank you Yotpo

Store Using app Total reviews Average rating
CODE REPUBLIC About 7 years 2 5.0
5 / 5 Share
July 16, 2021

I like the app. it builds lot of trust in the products and also streamlines my customer interactions post purchases.

Store Using app Total reviews Average rating
Zivar Creations Over 4 years 2 4.5
5 / 5 Share
July 15, 2021

Their support team is really really great! Love the app and all the capabilities to help grow our business and connect with customers. GET YOTPO!!!

Store Using app Total reviews Average rating
Soshe Beauty 4 days 3 5.0
5 / 5 Share
July 15, 2021

The customer support is excellent. They emailed me back about a problem importing reviews within 15 min and continued to be helpful until we figured out what had gone wrong. Very happy with the service

Store Using app Total reviews Average rating
Mother Made NZ 13 days 2 5.0
5 / 5 Share
July 15, 2021

Eunice was a guru in helping me. App is really great and has great support features. Shame it is very pricey for upgrade to get some pretty basic stuff.

Store Using app Total reviews Average rating
Sodii Hydration 11 months 5 5.0
5 / 5 Share
July 15, 2021

The best I've experienced from a Shopify app vendor. Great support and features! Very pleased!! :) I worked with Elven and Noren,we wanted to make sure our settings were correct and get a better review display.

Store Using app Total reviews Average rating
SUGIFT 10 days 1 5.0
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