Yotpo Product Reviews & UGC

Dec. 20, 2021

Allent on Yotpo did an excellent job helping me today! Very friendly and inviting! They were very efficient at helping me!

Dec. 20, 2021

Great customer service as always, today Eduardo was really helpful and answered my questions quickly and solve the issue I was having. thanks!

Dec. 19, 2021

I was having trouble installing the app on my Shopify store, so I contacted support via the instant messaging app. They responded immediately and were able to help me with a couple of tasks. I also love the new review widget.

Dec. 18, 2021

The customer service is on point, Doner helped me perfectly, he cares about you, he's kind and his service was overall satisfying!

Dec. 18, 2021

I contacted support and they helped me right away. Great customer service. Rep handled my issue promptly.

Dec. 17, 2021

The app does everything it promises. Once installed it doesn't require any input except to moderate the reviews. The customer service is top notch. No matter the issue they are quick to assist and do an amazing job. One of the best app providers on the shopify marketplace!

Jan. 4, 2023

I have had a great experience using this app so far. It is easy to use and their customer service is outstanding. I had trouble uploading my previous reviews but Rhenant and Rilu went above and beyond to assist me in making everything work. It is a powerful review app with value well worth its price. Nicole just helped us again when we needed assistance with a new series of updates to our shop. She was great to work with.

March 22, 2022

I just installed the app on my Shopify store and as it had been collecting reviews for some months I instantly had over 300 reviews that are good. I worked with Lemuel Yotpo to do this and that person was really helpful and they did all the work. I just came back and worked with Nick and he updated my information and got the site in great shape. He was great to work with, really smart and fast and understood the changes I wanted to make

Dec. 16, 2021

Chat communicates timely. Hopefully, after subscribing to the plan, you'll be able to open up all the features you need, rather than manually setting them up, which will save you a lot of time.

Dec. 16, 2021

Great product, Manny was LIFESAVING! He took time to help me set everything up, gave me best practices tips, ideas. He also set up our widgets and checked what I had set up to make sure we didn't make fools of ourselves. I was completely lost on what to do with Yotpo, Manny really saved the day for us. Absolutely great, generous support. Really excited to use this now.

Dec. 15, 2021

I use this app for my reviews of products sold. The review request is sent automatically and when the review is received I have a chance to write a comment. I was having problem with the new interface and don't find it user friendly. I did request help and got an answer within 24hrs, complete with screenshots to help me out. Customer support is great.

Dec. 15, 2021

Their customer service is great, I needed help setting up and Edurado R was super helpful, he was quick and efficient in helping me set up the widget and even helped change the colors within the widget! Thank you again!

Dec. 15, 2021

Best support on any app that i have used! Easy, super quick chat reply. Highly recommend. I moved from another app to this one and the difference was night and day. I was helped by Ronel

Dec. 15, 2021

Kenn T was very helpful in getting everything set up when we migrated over from Woocommerce, thank you!!

Dec. 15, 2021

Dec. 2021 update: still love the app. In all these years, only minor issues, ever. Had one recently (reviews not showing up), and Mark Oliver was amazing with his support. Very thorough, great follow up and fixed the issue very quickly! Best Shopify app I've ever used, and in 10 years, there's been MANY!! 2014 review: I freaking LOVE this app! Really popular with my customers. Adds a ton of trust to potential buyers. Highly recommended!

Dec. 15, 2021

Support is very responsive! Thank Lemuel C you help us a lot ! This app is amazing, recommended!!!!!!

April 13, 2022

Support is very responsive ! Thank Allent M. you help us a lot ! recommended app ! support can also custom your looks in the store EDIT : Needed some additional help with our website. Doner P really took time to help us make the adjustments we needed. 5/5 Stars.

Dec. 15, 2021

On some points it may be a bit more customer friendly but the after sales service is very responsive and helpful.

Dec. 14, 2021

I enjoy this app. It allows my customers to feel safe when shopping. Thanks to Eduardo for his quick fix and professionalism!

Dec. 14, 2021

Radly was super helpful! Great app, with loads of customisation and decent price point too. Would recommend =)