Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,434
chart
#378
All reviews
July 19, 2021
とても良いアプリで、特にチャットサービスは迅速に丁寧に対応してくれます。コードの変更などは知識の度合いによってはサポートがないと難しい部分もありますが、サポートセンターのスタッフが分かりやすく説明してくれて変更もすぐに行えました。
July 19, 2021
User friendly app that allows you to collect reviews and also a great help to my website. Anne is much appreciated when it comes to support. Highly recommended app
July 19, 2021
This is a fantastic app that does what my online store needs. Its very functional and easy to use. The team on the back end made things seamless for me to install and optimize. Highly recommend.
July 19, 2021
This is a very poor app. Not so much when it comes to features but in order to access the features, even some basic ones, you need to upgrade. We were paying $299 per month. It was not worth it. We found a more affordable app that offers a lot more things at $15 than what Yotpo did at $299. Customer service is ok, but again the app we use now has a much better one. We did not feel that it actually generated more reviews than the previous app we had on store. Basically we feel more cheated than benefited, mainly due to the pricing model. Very poor. Not worth it. We also had issues with the right reviews sittig on the right pages. When we changed theme reviews got mixed and we lost some. Had to go to the previous theme to find them.
Using app
8 months
Total reviews
5
Average rating
4.2
July 19, 2021
This app helps to gain more reviews from every channel and the customer service responses pretty fast. I just talked to Mark recently and he's very helpful.
July 17, 2021
Great App, i recommend using it. Support Agent Manny was very kind and generous to assist me for literally an hour.
Using app
About 2 hours
Total reviews
2
Average rating
5.0
Aug. 25, 2025
Love this app, the team were very helpful, they were able to walk me through everything. Highly recommend. Edit: have had even more recent help and they were great. Thank you Yotpo
July 16, 2021
I like the app. it builds lot of trust in the products and also streamlines my customer interactions post purchases.
July 15, 2021
Their support team is really really great! Love the app and all the capabilities to help grow our business and connect with customers. GET YOTPO!!!
July 15, 2021
The customer support is excellent. They emailed me back about a problem importing reviews within 15 min and continued to be helpful until we figured out what had gone wrong. Very happy with the service
July 15, 2021
Eunice was a guru in helping me. App is really great and has great support features. Shame it is very pricey for upgrade to get some pretty basic stuff.
July 15, 2021
The best I've experienced from a Shopify app vendor. Great support and features! Very pleased!! :) I worked with Elven and Noren,we wanted to make sure our settings were correct and get a better review display.
July 14, 2021
Yotpo support is always quick to respond and extremely helpful. Recently we worked with Ronel who was very efficient and effective.
Nov. 8, 2021
Customer service is quick and helpful. Howell sorted my problem in seconds. Thanks The customer support is really good. Manny helped me to sort out my carousel this afternoon. Very professional and resolved my problems. Thank you Manny.
July 14, 2021
Thank you so much for fast and timely response. Don helped me put my reviews backup on my new website. Excellent customer service.
July 14, 2021
The Yotpo support team has time and time again assisted with much needed specific details required for my store. They are easily approachable and do a wonderful job!
July 14, 2021
What great customer service, wow. Elven helped me instantly via chat which resolved all my questions and issues.
July 13, 2021
Very nice app to get your customers reviews, the live support is fast and they guide you in very step, one of the best apps for reviews in your store!
March 28, 2023
Really good tool. I am satisfied. Every time I need help I receive some. Just like today from Warly. I used the app to collect reviews on my product page for my on line store that I launch this month. It's really user-friendly. I had problem to collect review from the previous application I used and I contacted the assistance ( Eunice) on the chat and it was really helpfull. I am satisfied ! I had another problem more recently and Radly was very kind and understanding. Yopto has a very good IT support service. I need it another time for the on site widget and Rhemy helped me ! Thank you Rhemy R :-). I had a problem with the reviews caroussel and I received a quick and good support as always from Howell Keith.
July 12, 2021
For Free App, the Yotpo gives enough good features, and the features help our store a lot thing. Ed name, a support guy. he helps our store issue with a simple and easy thing. thank you