All reviews

Rating Breakdown

  • 5
    92% (4,157 ratings)
  • 4
    3% (152 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,462)
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5 / 5 Share

May 30, 2021

Had an amazing experience with the costumer support, Ed helped me with the installation of this great app and i just had to answer some questions and he took his knowledge and helpen me throughout the whole process. Thank you Ed and Yotpo! Also a little suggestion maybe make the prices a little bit more affordable for starters

Store

Stera

Using app

4 months

Total reviews

3

Average rating

4.3

5 / 5 Share

March 27, 2023

The app do all that I need, especially for the google shopping stars integration. The advisor Warly S help me a lot to set up perfectly the app on my store.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2021

I reviewed several different product review apps for my Shopify store and the Yotpo app not only checked all of the boxes, but exceeded my expectations in terms of functionality, ease of use, and automation. In addition, I reached out to their team to fix an issue I was having and they responded immediately, and they spent a great deal of time helping me with placing reviews on my site. Many thanks to Junalou for his knowledge, extensive help and patience! I would recommend Yotpo to anyone who needs a great product review app packed with features.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2021

We had some reviews from a previous site to import, and were rapidly accumulating new reviews with Yotpo. We used the chat feature to get help from support. (Thank you Gimbert and Noren!) They were able to help with the import, settings, and placement of the reviews. Fantastic help, that chat support. Thank you!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

Yotpo itself is an awesome app to have! Great for collecting reviews and relaying authenticity and trust with customers. The customer service they provide to business owners is awesome as well! I was having issues trying to add code to my page for the carousel review widget and Junalou dove right in and added it for me. He went above and beyond my original request and added additional features as well! I was pleasantly surprised with how helpful and easy my experience was. Thank you so much!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2021

I woked with Junalou, one of their support agents on an issue I was having. He dove in and had it fixed in just a few minutes, fantastic service!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2021

I have contacted Yotpo in the last 2 days, Don and Eunice have been providing excellent services. They helped me to make the layout of reviews in my shop better and more professional. Excellent services and would recommend their services to anyone

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

don helped me really good! I needed to add a logo and i got a good step by step clarification on how to do that

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2021

James C. helped me super quick with a question. So far this app is easy to use and looks great! Thanks so much!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 27, 2021

Love Yotpo. Easy to use and navigate. Very friendly and quick service. Was surprised even on trial membership how great they were for support. Highly recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

Thank you so much Ronel! Speedy responses and fixed my problem for me. I am the worst at backend code and so thankful to have Ronel do it for me!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

Thank you to the Yotpo support team for addressing the integration issues we had. Radly took time to determine our concerns and quickly initiated a solution. Radly also followed up to ensure our complete satisfaction. Thank you Radly.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2021

Helpful and prompt livechat team, dealt with Junalou, to adjust settings and get most out of Yotpo. Thank you!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2021

Thank you Ed for helping me find a piece of code I couldn't find by myself. Quick and easy customer service!

Using app

About 16 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

May 27, 2021

Don from the support team was really helpful. He understood exactly what I wanted to change and did it within minutes, I highly recommend the app and the team.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2021

Manny was wonderful at helping me get up and running with the reviews on my website! 5 stars for customer service!

Using app

About 5 years

Total reviews

11

Average rating

5.0

5 / 5 Share

May 25, 2021

Sheen was very attentive to my issue and corrected it immediately. Quick and friendly service for its customers

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2021

Ed from YotPo support did all the set up for me - he actually did it while I waited. You cannot get better service than that. I hardily recommend him and this app.

Using app

1 day

Total reviews

6

Average rating

3.0

5 / 5 Share

May 25, 2021

I'm not the most tech savvy, and this is app is fairly easy to navigate. However, the team (including today's hero Ed) are AMAZING they are quick to respond and help, and they make it so easy, and they are super nice and very patient. Will stick with this app may even upgrade when i need too as the help really does set it apart from other apps. :)

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 25, 2021

Great customer service. Easy to deal with and very helpful and efficient. Eunice was very helpful and worked very efficiently

Using app

Almost 3 years

Total reviews

1

Average rating

5.0