Yotpo: Product Reviews App

I'm not great with coding and I was unable to get the review carousel published on my own. That's where Ed comes in. Ed was extremely helpful and was able to add a reviews carousel, a reviews page, and a star rating below each product we sell. He did it all within 30 minutes before I had to take off to my meeting, and did it with pleasure. I'm ridiculously impressed with Ed and Yotpo, the review service itself is great, but it's the customer service that makes the difference for me. Appreciate you guys! Updated 08.18.22 Both Happy and Rilu Jane B are also great. Super communicative and fast at working. Also very patient with all my requests.

Warly S is really helpful and patient. He helped me how to install star rating. im so extremely happy to find this app.

Junalou helped me with everything, excellent service. thank you. very good help and service thanks !

Very good app and the support staff is very helpful - especially Junalou (Yotpo Support Staff Member).

I was very impressed with the customer support. Junalou was extremely knowledgeable and She helped me tremendously with the initial set up. I was concerned about adding Yotpo bc I am not the best with backend set up...but her support handled all my issues and now I have an easy review system attached to my small business website. So far so good!

Excellent service from their support team, especially Ed who is able to quickly understood my requirements and promptly helped me configure the review display and settings on my site. Thanks!

Thank you Mark for your professional and speedy resolution to the issue I needed help with. I'm enjoying Yotpo and will continue to use it as it has many features I feel will enhance my shop and customer engagement. Sentient Beauty/Barbara

Customer service is the best in the business! I will always recommend good customer service and Yotpo has delivered.

Great app. Great for engaging customers and getting their feedback. Our theme is complex but Junalou managed to get the star placement right where we needed it in about 5 minutes. Impressive.

We love Yotpo and Ed (from chat support) was such a huge help! Thank you so much, Ed. Best support we've had.

The customer service of Yotpo is awesome! Howell is the staff from support agent who helped me today. Nice and patient!

James C is the best! Super knowledgeable and was willing to answer a lot of my questions in a very prompt manner

I had to update my Shopify Theme and the Yotpo review setup got lost. I sent Yotpo an e-mail on a Sunday and within a few hours they had installed everything on our new theme. Wow that is what I call great customer support.

Anne was super helpful with all of my questions. She was understanding that I am a small business owner and still directed me to a helpful source so I could fix the problem I was having. She was awesome! Thank you.

Yotpo's support team is the best in Shopify. They are quick, experienced, kind, and super responsive. Ed from Yotpo support team helped us with switching to a new theme and reintegrating the app, he was super helpful and really appreciated his communication and expertise. Thank you Ed!

Rilu Jane provided excellent customer service, because of the representative I would recommend Yotpo to anyone with an e-commerce business.

I had Radly today, she was very nice and able to help me with my store issue. I am totally satisfied.

Great product, easy to use and great customer service. Have had several instances they stepped in and helped me even with coding to make the presentation on our site perfect.

Love the customer service from Junalou on this app. Due to some other social media updates, I lost connectivity. I was able to redo most of it, but since I'm not too techy, I got stuck on the API secret key stuff. Junalou was immediately available to chat, easily understood my issue, and walked me through it. Done! Then he noticed my widgets were also gone, so he fixed that right up within seconds! Honestly, I think the customer service is sometimes more important than what the app does. I highly recommend yotpo. AND Junalou!!

The customer service via chat with Eunice was quick and painless -- we have repeatedly found Yotpo customer service to be some of the easiest and most efficient to deal with.