All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2022

They are really amazing! They will help you anytime you have issues. Its been great and it helps with our SEO

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Absolutely amazing customer service. Ronel helped me figure out how to allow my reviews to be shown on my store. At first there was a problem where my shopify debut theme wouldn't allow the code to go through and I would have to contact them but he was able to fix it right away!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2021

Yotpo is the top reviews app for a reason, it works well, does what it says it will do, and provides a lot of functionality for us. We tried a few and settled on Yotpo. Support is fast and excellent - thanks Ronel! :) As we grow we'll continue to use it and explore more features.

Using app

12 months

Total reviews

16

Average rating

4.8

5 / 5 Share

Nov. 22, 2022

Great app, and makes it that much better when you get excellent service. Rhenant helped me so quickly and efficiently! Thank you, keep it up.

Store

Moxie

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2022

Though on the pricier side, Yotpo gets 5 star for the exceptional customer service they offer. There LIVE chats are second to none and their support team members go all out of their way to resolve your concern. A special mention for Orly P who very promptly resolved one of my issues.

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

May 23, 2021

I love this app! It gives my store "Street Cred" I needed to update the code on my new Shopify store and Mark helped me. He actually inserted all of the code needed to import all of my reviews into my new store for me. He was fantastic! Highly recommended!!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2022

I love Yotpo, ive used their software when I was with bigcommerce and it was the first app I installed when I moved my site to Shopify. Gimbert and Jeorge, the yotpo representatives, were able to help me migrate all my reviews to my new website on shopify and they was extraordinary. They made the entire experience seamless. I am forever grateful.

Store

HLC.me

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2021

The app is great and custom support is the best ! I just had an issue to configurate the reviews on my website and Radly immediatly answered me and solve the problem. Added to that he was very nice, patient and si helpful ! Thank you very much, I definitely recommand this app !

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2021

I use the app for reviews, had a technical issue when I changed my store theme. Spoke to Gimbert from the Yotpo team. Quick, easy and amazing customer service. Absolutely happy with this app.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2021

感謝!感謝! 夜中にYotpo顧客評価のアプリをインストールして、設定に困っていたところ、なにやらチャットが立ち上がり、何事かと思ったら、チャットで設定のアドバイスを頂き大助かりでした。 私の英語力にはかなり不安がありましたが、チャットなのでコミュニケーションをとることが出来ました。 ECサイト関連の作業は本業でないため、どうしても休日や夜中になるので24時間対応は非常に助かります。 有難うございました。

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2021

Very happy with the functionalities of this app and more importantly the customer service. They go above and beyond in making sure you are taken care of. The customer service agent, Junalou, was extremely helpful and made sure my issues were resolved.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2021

Gimbert gave the best customer service! Ask for them next time you need help. The job will get done.

Using app

About 8 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 21, 2021

Don was great helping me out this morning. Answered all my questions promptly and make this in a very pleasent way. Thank you

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2021

Don was the MOST HELPFUL OF ALL. Don troubleshooted my problem quickly and then the same question I have asked many he actually had the right answer for me and helped my upgrade my plan without paying the $149 after I thought that was the only plan we could upgrade to. I now get 100 photo reviews and other perks of paying $29 per month.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2021

Amazing!!! Their service is amazing. Sheen took the time out to ensure I got everything I requested and needed. I recommend them without reservation. Awesome service, from Sheen!!!

Store

EMERGE

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2021

This company has the best customer service. Does not seem to matter that I am on the free plan, someone is always available to chat to help me solve issues. They even go in and fix them for me. Awesome service!

Store

ISLD

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 20, 2021

started from a free plan, recently upgraded to build trust with customers. super supportive - thanks to @Ed my features are added to the template smoothly and very pleased with the support.

Store

SHAPERX

Using app

About 2 years

Total reviews

5

Average rating

3.4

5 / 5 Share

May 20, 2021

When I was having trouble getting rid of the cache of the app, they responded immediately via live chat, which was very helpful.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Very easy to use and connect to store. They have great support if you ever need help, and have fixed all my issues very fast. Reymon Alvero was very helpful, easy to communicate the changes I needed done with how the app looked on our store, and made changes very fast. Would highly recommend!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2021

I like that there's always someone available to chat with if you have an questions or concerns. Great App

Using app

3 months

Total reviews

1

Average rating

5.0