Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,431
chart
#294
All reviews
May 14, 2021
the customer service is great, reply fast. The review widget has a bug in the primary color. I change the color but it doesn't show up in the site, I ask for help from the Livechat and they solve the problem for me immediately. highly recommend.
May 13, 2021
Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!
Oct. 14, 2021
Using Yotpo has been great for our store. The interface is very easy to navigate and the customer service, particularly James and Manny, is always very responsive and helpful!
Dec. 10, 2021
Donald U was a great help! Solved our problem and was super helpful. Glad to have great customer support.
March 3, 2022
I used this app, I am happy with this, all good features and most preferable app. Step by step guidance and excellent support. Specially thanks to Reinier D. who has always been ready to assist me ever. Thanks, Budyy.
May 13, 2021
Love working with Yotpo! They have amazing customer service and a really easy-to-use system. I love that they do everything from reviews, social connecting, and a points system.
May 13, 2021
Super helpful customer service! They quickly attended to my issue and helped me out. I'm pretty picky but they were very patient
April 3, 2023
We've only just downloaded Yotpo and already the customer support has been great. Junalou quickly helped me solve an issue. Look forward to seeing the rest of the app's offerings and helpful support. UPDATE: Required customer support again a few months later and it continues to impress. Jo L. was extremely helpful in solving an issue and repeatedly checked in with me after being transferred to other agents. Very happy with Yotpo! Just had another successful interaction with the Yotpo support team. Grea to see a SAAS business that truly cares of their customer's experience. Thank you Doner for your help.
May 12, 2021
Always helpful, quick responses from the Yotpo support team. My questions are always answered and Yotpo interface is very easy to use.
May 12, 2021
So sick - looks great on the site. Had an issue with the install, but Kate sorted me out right away - easy peasy. Love it!
May 12, 2021
The app works very well especially for someone like me who cant code. Their customer support is amazing. They provide instant solutions and are ready to help you through their simple chatbox. Noren today helped me place the rating carousal on my website which I was struggling to do on my own. She also created an extra tile so that I can easily adjust it on my own in the future. Thanks so much, Yotpo & the team.
May 12, 2021
I have just set up Yotpo on my store with the help of Ronel - I couldn’t have asked for anyone more helpful, thank you Ronel
May 12, 2021
Jo Lorenz a support agent at Yotpo assisted my with the integration of our reviews into our shopify theme. He was extremely helpful. The support was excellent!
May 11, 2021
I had a problem about the rating display on a product page and category page but Rilu Jane helped me so quickly with kind respond. Very helpful service and great app.
May 10, 2021
After service was very nice. even if i am not familiar with technique, they taught me very precisely.
May 10, 2021
Great customer service, Junalou was very helpful. Answered all the questions I had and helped me with the logo. Thank you!
May 10, 2021
Really easy way to collect reviews. Quick to set up and simple to use. The support team are always helpful as well!
May 10, 2021
I love this app, it works great. Support is also excellent. I just chat with agent Ed and he quickly resolved my problem.
May 8, 2021
Amazing App followed by amazing customer service that did everything for me with the installation. Gimbert has been so helpful and has a fabulous personality.
May 7, 2021
So far this app is working great.... I look forward to when I have enough sales to upgrade and get their widgets. I contacted support twice and both times everything was very speedy. Second contact my service agent Noren, was particularly excellent.