Yotpo: Product Reviews App

May 15, 2021

Great product, easy to use and great customer service. Have had several instances they stepped in and helped me even with coding to make the presentation on our site perfect.

May 14, 2021

Love the customer service from Junalou on this app. Due to some other social media updates, I lost connectivity. I was able to redo most of it, but since I'm not too techy, I got stuck on the API secret key stuff. Junalou was immediately available to chat, easily understood my issue, and walked me through it. Done! Then he noticed my widgets were also gone, so he fixed that right up within seconds! Honestly, I think the customer service is sometimes more important than what the app does. I highly recommend yotpo. AND Junalou!!

May 24, 2021

The customer service via chat with Eunice was quick and painless -- we have repeatedly found Yotpo customer service to be some of the easiest and most efficient to deal with.

May 14, 2021

the customer service is great, reply fast. The review widget has a bug in the primary color. I change the color but it doesn't show up in the site, I ask for help from the Livechat and they solve the problem for me immediately. highly recommend.

May 13, 2021

Marry Ann was very helpful with setting up my reviews. Would definitely recommend this app just because of the customer service she provided!

Oct. 14, 2021

Using Yotpo has been great for our store. The interface is very easy to navigate and the customer service, particularly James and Manny, is always very responsive and helpful!

Dec. 10, 2021

Donald U was a great help! Solved our problem and was super helpful. Glad to have great customer support.

March 3, 2022

I used this app, I am happy with this, all good features and most preferable app. Step by step guidance and excellent support. Specially thanks to Reinier D. who has always been ready to assist me ever. Thanks, Budyy.

May 13, 2021

Love working with Yotpo! They have amazing customer service and a really easy-to-use system. I love that they do everything from reviews, social connecting, and a points system.

May 13, 2021

Super helpful customer service! They quickly attended to my issue and helped me out. I'm pretty picky but they were very patient

April 3, 2023

We've only just downloaded Yotpo and already the customer support has been great. Junalou quickly helped me solve an issue. Look forward to seeing the rest of the app's offerings and helpful support. UPDATE: Required customer support again a few months later and it continues to impress. Jo L. was extremely helpful in solving an issue and repeatedly checked in with me after being transferred to other agents. Very happy with Yotpo! Just had another successful interaction with the Yotpo support team. Grea to see a SAAS business that truly cares of their customer's experience. Thank you Doner for your help.

May 12, 2021

Always helpful, quick responses from the Yotpo support team. My questions are always answered and Yotpo interface is very easy to use.

May 12, 2021

So sick - looks great on the site. Had an issue with the install, but Kate sorted me out right away - easy peasy. Love it!

May 12, 2021

The app works very well especially for someone like me who cant code. Their customer support is amazing. They provide instant solutions and are ready to help you through their simple chatbox. Noren today helped me place the rating carousal on my website which I was struggling to do on my own. She also created an extra tile so that I can easily adjust it on my own in the future. Thanks so much, Yotpo & the team.

May 12, 2021

I have just set up Yotpo on my store with the help of Ronel - I couldn’t have asked for anyone more helpful, thank you Ronel

May 12, 2021

Jo Lorenz a support agent at Yotpo assisted my with the integration of our reviews into our shopify theme. He was extremely helpful. The support was excellent!

May 11, 2021

I had a problem about the rating display on a product page and category page but Rilu Jane helped me so quickly with kind respond. Very helpful service and great app.

May 10, 2021

After service was very nice. even if i am not familiar with technique, they taught me very precisely.

May 10, 2021

Great customer service, Junalou was very helpful. Answered all the questions I had and helped me with the logo. Thank you!

May 10, 2021

Really easy way to collect reviews. Quick to set up and simple to use. The support team are always helpful as well!