Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,626
Reviews
Chart
#94
Shopify

All reviews

5 / 5 Share
May 21, 2021

Don was great helping me out this morning. Answered all my questions promptly and make this in a very pleasent way. Thank you

Store Using app Total reviews Average rating
Floweredsky Designs About 1 hour 1 5.0
5 / 5 Share
Aug. 19, 2021

Don was the MOST HELPFUL OF ALL. Don troubleshooted my problem quickly and then the same question I have asked many he actually had the right answer for me and helped my upgrade my plan without paying the $149 after I thought that was the only plan we could upgrade to. I now get 100 photo reviews and other perks of paying $29 per month.

Store Using app Total reviews Average rating
Flossie Blanks 5 months 4 5.0
5 / 5 Share
May 20, 2021

Amazing!!! Their service is amazing. Sheen took the time out to ensure I got everything I requested and needed. I recommend them without reservation. Awesome service, from Sheen!!!

Store Using app Total reviews Average rating
EMERGE About 2 hours 2 5.0
5 / 5 Share
May 20, 2021

This company has the best customer service. Does not seem to matter that I am on the free plan, someone is always available to chat to help me solve issues. They even go in and fix them for me. Awesome service!

Store Using app Total reviews Average rating
ISLD 9 months 2 5.0
5 / 5 Share
May 20, 2021

started from a free plan, recently upgraded to build trust with customers. super supportive - thanks to @Ed my features are added to the template smoothly and very pleased with the support.

Store Using app Total reviews Average rating
SHAPERX About 2 years 5 3.4
5 / 5 Share
May 20, 2021

When I was having trouble getting rid of the cache of the app, they responded immediately via live chat, which was very helpful.

Store Using app Total reviews Average rating
5 / 5 Share
Nov. 7, 2024

Very easy to use and connect to store. They have great support if you ever need help, and have fixed all my issues very fast. Reymon Alvero was very helpful, easy to communicate the changes I needed done with how the app looked on our store, and made changes very fast. Would highly recommend!

Store Using app Total reviews Average rating
Xahara Activewear Over 6 years 1 5.0
5 / 5 Share
May 19, 2021

Great app! Needed help and was able to use the chat to get it fixed, awesome support! Thanks so much for the help! :)

Store Using app Total reviews Average rating
MODULE 14 days 1 5.0
5 / 5 Share
May 19, 2021

I like that there's always someone available to chat with if you have an questions or concerns. Great App

Store Using app Total reviews Average rating
F&W Style 3 months 1 5.0
5 / 5 Share
May 19, 2021

Ed has been very helpful and patient with me. I am not much of a computer person and he helped a lot with the different options available on this app. Great customer service!

Store Using app Total reviews Average rating
Mazzola 2 months 3 5.0
5 / 5 Share
Aug. 25, 2022

I'm not great with coding and I was unable to get the review carousel published on my own. That's where Ed comes in. Ed was extremely helpful and was able to add a reviews carousel, a reviews page, and a star rating below each product we sell. He did it all within 30 minutes before I had to take off to my meeting, and did it with pleasure. I'm ridiculously impressed with Ed and Yotpo, the review service itself is great, but it's the customer service that makes the difference for me. Appreciate you guys! Updated 08.18.22 Both Happy and Rilu Jane B are also great. Super communicative and fast at working. Also very patient with all my requests.

Store Using app Total reviews Average rating
Devium Over 1 year 2 5.0
5 / 5 Share
June 21, 2023

Warly S is really helpful and patient. He helped me how to install star rating. im so extremely happy to find this app.

Store Using app Total reviews Average rating
Lashes4today About 5 years 1 5.0
5 / 5 Share
May 18, 2021

Junalou helped me with everything, excellent service. thank you. very good help and service thanks !

Store Using app Total reviews Average rating
dbest products, Inc. 7 months 1 5.0
5 / 5 Share
May 18, 2021

Very good app and the support staff is very helpful - especially Junalou (Yotpo Support Staff Member).

Store Using app Total reviews Average rating
Lithe Lashes 9 months 3 5.0
5 / 5 Share
May 18, 2021

I was very impressed with the customer support. Junalou was extremely knowledgeable and She helped me tremendously with the initial set up. I was concerned about adding Yotpo bc I am not the best with backend set up...but her support handled all my issues and now I have an easy review system attached to my small business website. So far so good!

Store Using app Total reviews Average rating
Glam Kitti 4 days 1 5.0
5 / 5 Share
May 18, 2021

Excellent service from their support team, especially Ed who is able to quickly understood my requirements and promptly helped me configure the review display and settings on my site. Thanks!

Store Using app Total reviews Average rating
Keep Me Cosy 11 months 1 5.0
5 / 5 Share
May 17, 2021

Customer service is the best in the business! I will always recommend good customer service and Yotpo has delivered.

Store Using app Total reviews Average rating
HTLT Supps 21 minutes 1 5.0
5 / 5 Share
May 17, 2021

Great app. Great for engaging customers and getting their feedback. Our theme is complex but Junalou managed to get the star placement right where we needed it in about 5 minutes. Impressive.

Store Using app Total reviews Average rating
Flask 27 days 19 5.0
5 / 5 Share
May 17, 2021

We love Yotpo and Ed (from chat support) was such a huge help! Thank you so much, Ed. Best support we've had.

Store Using app Total reviews Average rating
Baby Mama Over 2 years 3 4.3
5 / 5 Share
Aug. 1, 2022

The customer service of Yotpo is awesome! Howell is the staff from support agent who helped me today. Nice and patient!

Store Using app Total reviews Average rating
Vue Smart Glasses Over 2 years 4 5.0
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