All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 10, 2021

I love this app, it works great. Support is also excellent. I just chat with agent Ed and he quickly resolved my problem.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2021

Amazing App followed by amazing customer service that did everything for me with the installation. Gimbert has been so helpful and has a fabulous personality.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2021

So far this app is working great.... I look forward to when I have enough sales to upgrade and get their widgets. I contacted support twice and both times everything was very speedy. Second contact my service agent Noren, was particularly excellent.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

Junalou was incredibly patient and helpful with getting my yotpo account set up properly. Junalou helped me import my existing reviews, customize the placement of the widget on my site, and double-check that the look and feel matched what I was going for. I'm excited to collect more reviews!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2021

Thanks Eunice for your nice and quick support :) It solved the issue immediately! Kind regards Daniel

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2021

Live customer chat was super helpful and answered my questions quickly! :) Its easy to get help quickly

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2021

Updating my review 5/20/21 - Gimbert was a magical Yotpo Genie today!! These guys are awesome and if you're considering a review app, look no further, seriously! Service, Support, and features are TOP quality! Adding to my review... Orly was super helpful today in fixing code! I am so happy to be finally rolling with Yotpo reviews on my site! WOO HOO! Very helpful chat support (James!). I chose this program because it integrates with Google and that's important for SEO. Still working on linking reviews from Etsy, and the set up does take time, but the customer service is great so far!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2021

I have been using Yotpo for just over a month, however my site has some untraditional structuring that made me need unique code. The team at Yotpo- Sheen in particular - was so helpful and responsive. They helped me edit my theme to ensure that Yotpo was functioning effectively. Highly recommend!

Store

Fulton

Using app

About 2 months

Total reviews

17

Average rating

5.0

5 / 5 Share

May 6, 2021

Eunice and Mark we excellent. Still figuring out some issues with old broken urls, but they have been super helpful and responsive. Should give them a raise, or at least a pizza for lunch. Have had a great experience with Yotpo and look forward to future integrations and features. Thanks, the Cycleboard Team.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2021

James was here to help me for the new setting. It made me very easy to do it, thanks so much! Very pleased with the service

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

Superb customer service from Ronel! Assisted me in the troubles we were having with submitting reviews. Thank you so much!

Store

GetUrns

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2021

Fast, responsive and very helpful. Provided quick and easy information to help resolve my issue. Thanks for your help!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

Great experience and support so far. Gimbert assist to make sure that everything was set up correctly to take advantage of all the features.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2021

Amazing app for verified reviews, super easy to set up and use and they have great customer service. Five stars

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2021

Such great service from the start that also wasn't robotic responses like other help chats. Helped to add the widget installation onto my shopify site. Thanks again for your great help.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2022

Yotpo and James have done an amazing job in helping us with our issues. Not only is it a great platform service overall, but their customer service is excellent.

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2021

I've been using Yotpo for a few years now. Their customer service has always been top notch. Sheen helped me recently with a review that wasn't showing on my review page. The fix was super fast after my inquiry. I highly recommend!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 3, 2021

The customer service at Yotpo is by far one of the best I have seen. Ed was able to help me import reviews from a different app I was using. No comment about the app yet but it seems like the resources are there to help me with the transition.

Using app

About 2 hours

Total reviews

8

Average rating

4.9

5 / 5 Share

May 1, 2021

Fast and Great customer service from Gimburt. The app is really helpful to our brand. Would highly recommend.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2021

I received great customer service and help from Junalou. I was walked through how to make changes and was given recommendations on how to make my website better. 10/10 would recommend this app to others

Using app

1 day

Total reviews

3

Average rating

5.0