Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,431
chart
#294
All reviews
Review RSS Feed
Dec. 8, 2021
I needed help to install carousel and James was so helpful. excellent customer service. Thank you so much!!
April 26, 2021
This app is very easy to use and super responsive when you have a question! I chatted with an agent (Jo Lorenz) and they were very quick to answer my question and fix that issue that I wanted changing! I really appreciate when you can reach someone quickly and YOTPO did that fo me!
April 26, 2021
Mark the support agent was super helpful! He provided a lot of help with publishing the review widget on top of my custom theme. Very professional. Will highly recommend it.
April 25, 2021
Eduardo was so helpful. He really went above and beyond to help me to set up my yotpo and have it running the way I wanted to. Excellent customer service. Highly recommend. Thankyou Eduardo - your service is outstanding and I'm so happy to use Yotpo now.
April 25, 2021
Amazing customer service! Ed was able to help me with my issue and went above and beyond to make the plugin work! Thank you Ed, you are a lifesaver!
April 24, 2021
I love being able to sync photos from Instagram and having them appear on the product pages! I was having some issues getting them to appear for new products but Junalou was a big help and assisted me with the issue in a timely manner.
March 25, 2022
Im a fan! Although I wish the premium offerings were more affordable, you can not go wrong with this App or the people behind the brand. Customer service is incredible, and never have I been left wanting. Special thanks for all of the support I regularly get from - Rilu j, Eunice, Yuval G, Kate A;- Every aspect of the team is excellent, from customer service to technical support, Backend Support, & Developers. Cheers! AGN Roots! https://agnroots.com Adam S.
Thank you so much for taking the time to leave your feedback, it really means a lot to us. We are constantly iterating our pricing and plan options in an effort to provide the best solution for businesses at each point in their journey, but we know that it's not always a perfect fit. However, we have revamped our plans and pricing, making our premium features more accessible than ever before. We encourage you to check out our new pricing page, or contact our support to learn more about our new plans.
April 23, 2021
The Customer service was so helpful! I totally recommend this app, great social proof for your store!
May 20, 2021
Junalou was great and really helped me, quickly and efficiently. Great app and even better support. Thanks!
April 23, 2021
Wonderful and friendly service! I had some trigger adjustments to make to our automatic review requests, and Junalou was fantastic in resolving this so quickly. Amazing app and service!
April 23, 2021
Manny was great! I was able to customize a lot for my busienss. Very helpful. So far so good with the app, no complaints
April 22, 2021
The app is a must have for your products rating. Among other features, it loads fast, and pushes the reviews to your site and your social media channels. The support is quick and effective. Manny, from Yotpo's support, helped me fix a review push within seconds. Thanks a lot again for this great app, and the professional team behind it!
April 22, 2021
Anne was superb and very helpful. She went above and beyond to help me and the app is a superb addition to the site.
May 26, 2021
We installed it a few days ago. So far everything is exceeding expectations. Customer Service is one of the best we have encounter through many apps and years using shopify apps. We read some reviews about costs and we were a bit careful, but if you also do your homework and actually read and try to learn how to set up the app, you will find out it is incredibly helpful and you can spend only what you want to spend. Again, customer service is great, so do not hesitate to contact them. We are happy! Special thanks to Kate who was super helpful. She went above and beyond. Also, we recently experienced some troubles with the new Premium account. However we were happy that the technical support was very helpful. Specially James. It was super easy to showcase our reviews. Thank you again.
Dec. 23, 2025
Yotpo is the best review app out there. I've been a user for years and their customer support is top-notch, especially Ruzsel J!
April 21, 2021
Donald was the most helpful customer support person ever! Helped me so much with what was for me a complex issue. So relived that he was so knowledgable and willing to help above and beyond.
April 21, 2021
Amazing customer service and super easy integration. Their new live chat service makes things 100x easier!
April 21, 2021
The customer service is great! I was struggling with adding the code to my theme and they logged in and did it for me. Now everything looks wonderful on my website. I am very happy with the app and customer service. Strongly recommend.
April 20, 2021
The customer support from Jo Lorenz was out of this world. He stayed online and addressed every single request from me. 10/10 would recommend! You're in safe hands!
April 20, 2021
Awesome app with great customization and incredible customer service. Mary Ann is so helpful! Highly recommend this app!