All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 21, 2025

Raney S is very kind and patient, lOVE the Yotpo service~

Using app

8 months

Total reviews

16

Average rating

4.3

Developer Reply

Thank you for your review!

5 / 5 Share

March 21, 2025

Thanks Yotpo for solving my issue regarding on site widget. Specially thanks to Mitch R. who will help me to sort out my issue in few hours. Such a great app for review.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're delighted to hear that our support team was able to resolve your issue promptly.

5 / 5 Share

March 20, 2025

Ruzsel was very helpful in resolving an issue with our Yotpo Reviews App.

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for sharing your experience!

5 / 5 Share

March 20, 2025

I was assisted by Raney today. I asked several questions and for assistance on a few admin tasks. Raney was quick to provide solutions and follow-up once it was all completed. Pleasant interaction. I wish all my support tickets were handled this well.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! Providing helpful and efficient support is always our priority, and we truly appreciate your kind words!

5 / 5 Share

March 20, 2025

Using app

12 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you!

5 / 5 Share

March 20, 2025

The support from them, and especially Raney S and Adi, has been great. So far, so good, and I have seen a definite uptick in reviews left by our customers.

Using app

2 months

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for sharing your experience!

5 / 5 Share

March 19, 2025

10/10 I needed some technical help with the platform and raney took the time (and patience) to explain to me in details how to figure it out. very much appreciated! he made sure I understood everything I needed to. His instructions were clear and quick which was amazing. thank you!

Using app

Over 3 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your fantastic feedback! We're delighted to hear that our support team provided clear and detailed assistance, ensuring you had everything you needed to navigate the platform smoothly.

5 / 5 Share

March 19, 2025

Yotpo is a great tool for product reviews and retention, clean interface, fast and great support. Just combined two old products into one with syndicated reviews, Raney S from the support team was a great help with that.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're glad to hear that Yotpo has been a valuable tool to you for product reviews and retention!

5 / 5 Share

March 18, 2025

Great customer service. Reymon N. did a great job answering all the questions.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive feedback!

5 / 5 Share

March 18, 2025

Support are always quick to respond and very helpful. Sorted the issue out quickly. Thank you.

Using app

About 11 years

Total reviews

4

Average rating

4.0

Developer Reply

It's wonderful to hear that our support team was able to assist you quickly and effectively. Providing helpful and efficient service is always our priority. Thank you for sharing your experience!

5 / 5 Share

March 18, 2025

Thank you, Warren P for helping me reconnect one of our Shopify stores.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience!

5 / 5 Share

March 18, 2025

Reymon Alvero N did a great job helping me fix a code issue that was causing the stars to appear bigger than normal. I really appreciate yotpo and their excellent service

Using app

Over 5 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! At Yotpo, we strive to provide top-notch service, and knowing that we made a difference for you means a lot. We truly appreciate your support!

5 / 5 Share

March 18, 2025

Awesome!

Store

Fanny

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Thank you!

5 / 5 Share

March 18, 2025

Good app, Warren P. with support was very helpful

Using app

Over 2 years

Total reviews

6

Average rating

4.0

Developer Reply

Thank you for sharing your experience!

5 / 5 Share

March 16, 2025

muy bien ha sido una ventana para visualizar las experiencias de nuestros clientes

Using app

About 2 months

Total reviews

5

Average rating

4.6

Developer Reply

Thank you for your review!

5 / 5 Share

March 13, 2025

わからないことがあった時のチャット対応が早くて良かっです。また、チャットAIで対応ができなかった場合は、専門の方から直接メールでコンタクトが届き、迅速に対応していただきました。良かったです。

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience!

5 / 5 Share

March 13, 2025

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

March 12, 2025

Joian Z was great, very helpful.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the feedback!

5 / 5 Share

March 12, 2025

Yotpo has been very easy to use and when I ran into an issue, Vincent C through the Chat function was very helpful in answering my questions and sending me the necessary links to streamline my website and yotpo account.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear Yotpo has been easy to use! Thanks for the positive feedback!

5 / 5 Share

March 12, 2025

customer service is next level

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

That's amazing to hear! Thank you for sharing!