Yotpo: Product Reviews App

Dec. 21, 2022

Doner P was very helpful in my chat with him, and we enjoy Yotpo for collecting both product and site reviews.

Jan. 11, 2024

Arven S. had great knowledge and very helpful for all the questions I had. Very patient and informative.

March 29, 2021

We are just getting started with it, but had a lot of help installing the widget and customer service was excellent.

Jan. 19, 2022

Eunice was great. We were making sure my new branding profile photo was working on my auto review request email. We also made sure I was able to choose from all my products under promoted products.

March 29, 2021

Manny was great. He helped so much that I am planning to upgrade my plan. Keep it up. He did more than what he was supposed to do

March 27, 2021

Customer service was amazing. Great communication, step-by-step instructions on what I needed to do. Very responsive and helpful!!

Aug. 15, 2022

Rhemy was indeed very very helpful and patient. All my many questions were answered! Absolutely amazing customer service!! 10/10!!!

Feb. 19, 2023

Loving this app and its excellent customer service. Ronel and Warly took the time to answer all of my questions and went above and beyond to ensure it was installed correctly and functioning. Great communication and service. I highly recommend it!!

March 27, 2021

Staff was amazing, helped me with exactly what I needed as far as editing code! Couldn't have asked for better support!

Oct. 4, 2021

This is a great app, I love to see reviews come in. My customers get an email asking for reviews. Customer service is great at helping with installation issues.

March 26, 2021

I was trying to get Yotpo set up and had some questions. I wasn't seeing my recent changes live on my website. Junalou with customer service was super fast to respond to my chat and helped me tremendously. I was assured my changes would appear within 24 hours.

March 26, 2021

Yotpo is really easy to use, very helpful customer service. Sheen was a great help in exporting my reviews for me.

March 26, 2021

Muy buena aplicación, ha funcionado muy bien reuniendo los comentarios de la gente que ha comprado nuestros productos. Además el servicio de atención en línea funciona muy, son muy amables y preocupados por entregar la información de forma clara.

March 26, 2021

Excellent App. Easy to install and setup. In case of issue the support is great and reactive. Special thank to Sheen for the efficient support!

March 25, 2021

Just started the install process, but really blown away by the chat support from Mary Ann! She was VERY patient and helpful in assisting me with all the set up. Can't wait to get this bad boy live!!

March 25, 2021

Excellent. I had fantastic help from Manny to get the app set up and running in my store. He installed the widgets for me, which would have been huge stumbling block for me otherwise. I'm really impressed with the level of customer service which has been above and beyond. Now to just wait for all those 5* reviews to come rolling in!!

April 27, 2022

Yotpo was great, but had to remove the app because my theme has change and has a reviewer that's more custom to it. Daniel was great in getting me my CSV to transfer over to my new theme. This is a great company and their app is AMAZING!! much success to you! Update: Yotpo is one of the best review Apps out there. There customer service is prompt. Manny just helped me with my reviews. I didn't realize I made a change that would affect the viewing of my reviews and Manny resolved it. Great service.. very happy!!! So far so good with this review app. I like they will be expanding with more options. So far, this app is for all merchants to show case their reviews. I recently update my theme and thought I lost the reviews, but it's still held for you by Yotpo.

Nov. 13, 2024

I was probably the most annoying customer ever and needed the Yotpo team to make adjustments to my Shopify theme. They were patient and made things appear exactly as I needed to.

Oct. 27, 2023

The App does everything I need for my Onlineshop and even if I have special wishes concerning the functionality or the layout the Yotpo support, like Manny, is always there to help me in a quick and very friendly way. Today Allant M. was very helpful and quick in moving the review bar on my homepage. Such a great and really helpful support! My full five stars recommendation! Today another request was solved very quickly by Nick. :-) John G. helped in October 2023. He did a great and quick job updating all widgets on my site. Very positive communication! Fully recommended :-) 5 stars!

March 25, 2021

Many thanks to Rilu Jane and Yotpo team for a prompt response and solving my issue. Good app gives functional reviews collection and showcase. It's supported by great people. Much pleasure to work and communicate with!