All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2021

Great service and customer service. I'm from Chile and was a perfect attention. Mister Sheen of growth support make a great job. excellent product!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

The customer service is great, and I really love the app, easy to use and good image to the site!! Also the customer service is very helpful, Sheen was fast and really efficient.!

Store

PAVIAMX

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2024

Reviews are key to our business success. Big thanks to Donel, Evan and Ronel for the tailored support - boosting our online presence, and to Jeorge Kenneth V for handling our reviews so well. Your great customer service doesn't go unnoticed. We're impressed with YotPo's system and are thinking about upgrading soon. Thank you.

Using app

About 3 years

Total reviews

11

Average rating

4.5

5 / 5 Share

March 24, 2021

I worked with Junalou and the service provided was 5 stars! Junalou helped me figure out what was wrong with my account and then fixed it for me. Quick, easy, simple. Thank you!

Using app

16 days

Total reviews

6

Average rating

5.0

5 / 5 Share

May 18, 2021

Eunice has helped me today by getting the reviews showing on my products after I changed theme and lost them! I'm very grateful for the quick and thorough response.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2021

Fantastic customer service, they went to great lengths to help me. Special thanks to Sheen who really helped me out. Great app and great service team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2021

Just got off live chat support with Gimbert. I've contacted Yotpo a few times since I'm new to their app and the customer service team is always so helpful. I love the app and as a small business owner I find it very productive and useful on collecting reviews for my store. Review Update* Sheen from the Yotpo customer service team has been working alongside with me on an issue with a 3rd party app that I needed blacklisted. Sheen was extremely communicative and listened to my needs as a consumer using this app and went above and beyond to help fulfill them. Thank you so much!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2021

Great app for a business like ours! Easy to use & the free version is still well worth using. Great customer service!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2021

I ended up not using it because it wasn't what I was looking for BUT they were extremely helpful! They went above and beyond.

Using app

About 2 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

March 23, 2021

Totally Love this App and the support is second to none. Eleen walked me through a whole set of actions to maximise the benefit of the App all from a simple numpty questions .. Amazing support x

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2021

super helpful customer service with the migration from the squarespace website to shopify. Highly recommend!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2021

Their support has been prompt and super helpful every time. Installation was easy and any time we had issues they were there to fix it in no time.

Using app

4 months

Total reviews

6

Average rating

4.8

5 / 5 Share

May 4, 2021

Had Yotpo notification that conversion tracking wasn't working properly. Gimbert made sure everything was working correctly again.

Store

MONZI

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2021

Good App. Easy to install and setup. In case of issue the support is great and reactive. Special thank to Manny for the efficient support!

Store

Blendj

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2021

Great Customer Service by Yotpo Team! Eleen handled my technical issue swiftly and courteously. If you don't have this app, get it today and you will not be disappointed with this important aspect to increase your bottom line.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2021

great support. i chattet with manny and he made a lot of effort to help me! i can recommend this app!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2021

Anne helped me tremendously with migrating my reviews to my new web design. This was a very extensive task and I’m happy she was there to help. Thank you! Anne helped me tremendously with migrating my reviews to my new web design. This was a very extensive task and I’m happy she was there to help. Thank you!

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 22, 2021

I really Thank Ellen a lot for the genuine help!! Yotpo is great app and support. I want to continue this app.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2021

Yotpo is great app and support. Everyone should use Yotpo for professional reviews and better services!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

Eleen is SO helpful! Immediate response and issues resolved. It's refreshing to get things fixed and addressed right away, so thank you!

Using app

About 1 month

Total reviews

3

Average rating

3.7