Yotpo: Product Reviews App

March 4, 2021

I had Eleen and she was wonderful! Helped me all the way through until the problem was resolved. Went above and beyond... Thank you!!!

May 6, 2021

Superb service - Don could not have done more to help in customising some of the features - great service :)

March 3, 2021

It’s been about three weeks trying to get the reviews to my website imported and the representative stayed in contact every step of the way. She was knowledgeable and patient. The customer service is great and I’ve had this app for about a year.

March 27, 2023

The customer service is great! - Allen, Kenneth, Manny, and Joian Z were so helpful! The dashboard is user-friendly, and the color customizations are perfect to keep the app on brand with our site.

March 2, 2021

so useful!! i had a few technical difficulties and the support staff available through the live chat was so helpful to resolve the issue. I was helped by Mary-Anne who went above and beyond to resolve the issue. Would definitely recommend!

Oct. 14, 2021

I was very nicely assisted today to help me improve the look of our automatic review emails. Very helpful!

March 2, 2021

When I do not find the solution I open up the chat and have the perfect answers within 1-2 minutes. Thank you Eleen. Was great help.

April 21, 2021

Absolutely great and swift assistance by their service team! Haven't had the app long enough to see any results but it's features are just what we are looking for! Got great help from Anne again with installing the widgets correctly for our new theme.

March 1, 2021

Brilliant app and support. Everytime I have needed an issue fixing they do it almost immediately! Excellent app. Eleen in particular has been a great help.

May 12, 2022

YotPo is great and the customer service is even better. We've integrated the reviews into our site with star ratings, reviews, etc. Once we got everything set up (which was easy and customer service helps with any questions), we set automated emails and the reviews have just been flooding in.. Also a little shout out to Nick S who held my hand through all my questions and got our reviews exactly where we wanted them!

Oct. 26, 2023

I spoke with Daniel today and he went above and beyond to help me. It took over 2 hours to get everything the way I wanted it and he did it all. I would highly recommend them and not use anyone else. Ty,,,TY,,,TY,,, I needed some things tweaked a little and they were so helpful with making it look the way I wanted. Love the look! TY :) They were such a great help! Spoke with Nick S today and helped answer all my questions. So professional. What a pleasure also James Edmar C...TY :) Great job! Ruzsel J, ty for all your help. Perfect!

Feb. 26, 2021

Live chat was super helpful! They were able to answer my questions quickly and professionally. Would definitely recommend.

Feb. 26, 2021

Elven has been great help in assisting me to adjust the reviews in my Shopify Store. The customer support is great!

Feb. 25, 2021

Yotpo is easy and great to work with. Everything you need out of the box to help you start collecting reviews quickly. Best of all, the email template is simple and beautiful, and the ease for reviewers to leave a review is just simple. Working with their customer service support is awesome. Whether it is asking a question about their product or importing your reviews when you're switching ecomm platform, they will go beyond to help you out. Recently a client of ours migrated from BigCommerce to Shopify and our reviews was mappped incorrectly during the migration. Working with Eleen from Yotpo, she was able to help us update the mapping of our reviews.

Feb. 25, 2021

Love the app and customer service has been amazing! Whenever we have any issues they respond in a timely manner and are extremely hands on with whatever they're doing. This app has been invaluable to us as social proof for our customers.

Feb. 25, 2021

Nice app and great support to help you start up the Reviews on your web shop! They react very fast and are really friendly!

Feb. 24, 2021

So far, so good. Was easy to setup the automatic review request emails with my branding and adjust the language how I wanted. Had an issue with getting the app to email past orders but Junalou talked with me for well over 30-minutes to help determine it was a backend issue and Yotpo had it fixed by the next day!

March 8, 2021

Manny was a great help at getting us set up. So far so good. Thanks for the support! Mary Ann was super supportive as well.

Feb. 23, 2021

Jo Lorenz was very helpful and walk me through downloading and installing the application. I love this app!

Feb. 23, 2021

We are using the YOTPO app and it works extremely well, then we linked the reviews to our Facebook account and the customer service was above and beyond, as well as extremely patient with this non techie person.