All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2021

Just installed the app changed from my GoDaddy site to my Shopify site I asked support and within min, they accessed my Shopify site changed them and the review app was installed great service super fast, The main reason I changed to Yotpo was the google snippets so that google my business could read and use my reviews, Yotpo is on a list of trusted sites for reviews by Google

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

Customer support is awesome. Junalou is the man, he worked with me all day to help get setup, address some issues, and port over reviews. Thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2021

Customer service is A!, best app customer service I've used on Shopify so far. I loveeeee this app!!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 17, 2021

Great customer service! Thank you Junalou for all your help updating my theme. Quick response and update.

Using app

About 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 16, 2021

Eleen from the support team really helped me out! I use a bought theme and this app would not appear properly on it. I reached out for support and Eleen worked on my site for a few days to make it work. Thanks so much, now my customers can see and leave reviews!

Store

ASRGE

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Eleen's help was professional and fast. An awesome level of customer service, which is ctitical when you are trying to move your business up to the next level.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2021

the best free app ever!! costumer support super smart and helpful! for every problem I had they were so fast and polite with me and they can help directly in the website sheen was super

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Great app, works as expected. Very helpful staff - thanks to Manny for getting me started and helping me out!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Great app. Great customer service. It worth a try since free plan available. Highly recommend this app.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2021

Love this app! Totally changed the way my customers view the brand. I would highly recommend this app to anyone looking for a legit review service.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 15, 2021

Manny helped me with a installation of widgets in my website, he was so patient with me (because Im from mexico and i dont speak too much english).

Using app

About 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

July 19, 2021

I love this app!!! it works great and their service is awesome!!!! I had an issue with their app and they logged in to my store and fixed it for me in less than ten minutes!!!!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2021

Excellent service. Sheen personally called me and resolved all my questions with care and accuracy Thanks Sheen Jerry

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

thank you for your help. very nice app for reviews of my website. goooooooooooooooooooooooooooooooooo

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2021

I am on a free version for a couple of days so far. The support is very efficient so I am happy with that. I Will amend the review should I run into problems. But so far so good!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

I needed help updating the widget on my new theme. Manny responded quickly and helped me out right away. Thank you so much.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 11, 2021

I'm new to the app but the customer service is great. I haven't been able to test the features yet but the customer service's willingness to help is much appreciated! Thank you so much Sheen for your excellent customer service!

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

March 10, 2021

We had an awesome setup experience! Within minutes we had someone on the chat supporting us. The app is setup and we're excited to begin using it!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2021

Very useful app for bringing together customers and website performance through reviews, while also helping SEO at the same time. Quality help if needed through the chat system as well, from people like Noren!

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 9, 2021

I love this app! It works great. It is solid and possibly the most professional app I use. The layout of the account pages is a little strange in where things are located, but customers never see that. Other thing, It is hard for me to upgrade beyond the free plan. Free does what I need. I can't quite justify the jump from free to 19 dollars for benefits my store doesn't really need... then to pay way more just to send more automatic reviews. That's my feedback to yotpo.

Using app

Over 3 years

Total reviews

6

Average rating

4.2