Yotpo: Product Reviews App

March 9, 2021

I really do love this app, it streamlines the entire "social proof" process. It's not always easy or comfortable to track down customers for reviews so I love that it's automated. I recently switched my theme and it wasn't fully compatible with this app without additional help. Manny was really helpful and updated my code for me which made the process significantly easier. Definitely worth the investment!

June 14, 2022

Just had to get help again because I updated my website's theme, and Jeorge Kenneth was fast and super helpful. So happy Yotpo makes it easy to get support. Thanks, Natalia. I'm using this app to show new customers what my existing customers think about my products. I love how responsive Mary Ann was in helping me ensure the code was installed properly after changing out the theme on my website. I'm already bogged down with other tasks and I appreciate not having to waste hours trying to figure out any coding issues. I really appreciate your app and your service. :) Natalia (www.shopfinehoney.com)

Nov. 11, 2021

Great app, great support, got fast and efficient answers for all my questions from Eleen and Jo and Sheen and Howell ! I recommend

July 7, 2021

Anne at customer service was extremely helpful setting me up and making sure I completed the steps correctly. I hope that this app is perfect in communicating with customers for my reviews! Plan on upgrading if all goes well to unlock additional features. Junalou was a big help with helping install the app to my current shopify theme. Went above and beyond to ensure it was set it correctly. Great service and communication.

March 6, 2021

I needed some help today with adding my reviews to Facebook Junalou was fabulous he took charge and knew exactly what to do in order to be able to complete the task, great service and great knowledge thank you so much. You saved me getting frustrated :)

March 5, 2021

Thanks to Sarah P. for reaching out to me via email and conferencing with me today. I also got help from Junolou with setting up my app correctly this morning. They were both so helpful and I'm so happy with how my store is looking now.

Feb. 1, 2022

Lemuel was super helpful! I had trouble with importing reviews but he was able to take a look at my file and manually fill in the information I was missing.

March 5, 2021

EXCELLENT APP! Easy to use and effective. The support team is really helpful and efficient. Really recommend it! Thankyou Jo Lorenz

March 5, 2021

Easy to set implement and really impressed with their customer service. I used their chat function and Mary Ann was really helpful and and helped me by implementing the code for me! Thank you Mary Ann and Team Yotpo

March 5, 2021

I just upgraded my yotpo subscription and was having a few issues installing the widgets, Mary Ann helped me through it step by step on the customer service chat and resolved everything. Thanks - great app and customer service

March 4, 2021

I had Eleen and she was wonderful! Helped me all the way through until the problem was resolved. Went above and beyond... Thank you!!!

May 6, 2021

Superb service - Don could not have done more to help in customising some of the features - great service :)

March 3, 2021

It’s been about three weeks trying to get the reviews to my website imported and the representative stayed in contact every step of the way. She was knowledgeable and patient. The customer service is great and I’ve had this app for about a year.

March 27, 2023

The customer service is great! - Allen, Kenneth, Manny, and Joian Z were so helpful! The dashboard is user-friendly, and the color customizations are perfect to keep the app on brand with our site.

March 2, 2021

so useful!! i had a few technical difficulties and the support staff available through the live chat was so helpful to resolve the issue. I was helped by Mary-Anne who went above and beyond to resolve the issue. Would definitely recommend!

Oct. 14, 2021

I was very nicely assisted today to help me improve the look of our automatic review emails. Very helpful!

March 2, 2021

When I do not find the solution I open up the chat and have the perfect answers within 1-2 minutes. Thank you Eleen. Was great help.

April 21, 2021

Absolutely great and swift assistance by their service team! Haven't had the app long enough to see any results but it's features are just what we are looking for! Got great help from Anne again with installing the widgets correctly for our new theme.

March 1, 2021

Brilliant app and support. Everytime I have needed an issue fixing they do it almost immediately! Excellent app. Eleen in particular has been a great help.

May 12, 2022

YotPo is great and the customer service is even better. We've integrated the reviews into our site with star ratings, reviews, etc. Once we got everything set up (which was easy and customer service helps with any questions), we set automated emails and the reviews have just been flooding in.. Also a little shout out to Nick S who held my hand through all my questions and got our reviews exactly where we wanted them!