All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2021

Customer service was very helpful! We are excited to see how our customers continue to use Yotpo to leave reviews.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Excellent service and help from Junalou. So patient and helpful during the integration of my new shop.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

excellent support from Jo Lorenz. Super helpful & friendly. Managed to fix a few issues on my shopify website.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Quick and fantastic support from Rilu in the live chat, lost all my reviews after an update. Was sorted immediately. Thanks!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2021

This is such a great app and the support is AMAZING both times I have reached out for help! I have been using it for a number of years now and it has been a great addition to my store.

Using app

About 4 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 17, 2021

They quickly helped me troubleshoot an issue with getting my reviews to show up. They were so helpful and I really appreciate the excellent customer service. I highly recommend Yotpo as a review tool. Manny was the person specifically that was so helpful.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

I love this app so much. It has definitely increased our conversion rate. The support team is very friendly and helpful. I would highly recommend.

Store

OLIO

Using app

12 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 11, 2024

Gabriel S. was great in assisting me with an issue. He got it resolved for me very quickly. I defintely appreciate it!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

I love this app. It helps potential customers see what previous customers have purchased and their review thereof. It's very user friendly and whenever I have a question or need support, the Yotpo team is always super friendly, come up with a solution very quickly, and take care of business. Shout-out to Diane who helped me big time recently, but the whole team in my experience has been awesome! :)

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Recommend the app for reviews and great customer support team! Thanks to Anne for all your help today.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Installed the app. Manny provided support with the widget installation across our store. Really happy with the end result and his support plus attention to detail was top-notch. Recommended. 5/5

Using app

Almost 7 years

Total reviews

6

Average rating

4.7

5 / 5 Share

March 12, 2021

Very helpful service and friendly staff. Great app and better pricing options than others I've tried.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2021

Thanks very good customer service, the customer service takes the time for all your questions and problems.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for leaving a review, we really appreciate it.

5 / 5 Share

April 26, 2021

Customer service (Eunice) was helpful and answered my questions quite efficiently. No hesitation to ask for their help anytime.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving your feedback!

5 / 5 Share

Feb. 16, 2021

Online help has been great and very prompt! The app is easy & intuitive and I look forward to using it more for my business.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, happy to hear you're enjoying using Yotpo.

5 / 5 Share

Sept. 22, 2022

Great customer service provided by Rhem! Stood by me every step of the way to resolve my issue. Thank you so much.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving a review, it really means a lot to us.

5 / 5 Share

Feb. 12, 2021

Great app. Has given us more conversations :) and the support has been superb. Thank you Mary Ann :)

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

This app works great but what is even better is the customer service from Manny. He was such a help to navigate me through using Yotpo the best way possible. He communicated very well and understood the issues. He then worked his butt off to fix the issies and didnt stop until they were fixed. I like the app but having people like manny to help customers is what really seperates this company from the rest. Give this man a raise !

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

I've used this app to automate asking for reviews. I love how it also automatically posts these reviews to my FB and Twitter accounts, which has brought people back to my website and provides that social proof. Even when I had to delete and republish a product (which had a positive review attached) due to a technical website issue, the Yotpo support was so fantastic and exceeded my expectations, the team helping me reconnect the original review to the new product listing. I could not recommend Yotpo enough!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Jane in customer service is responsive, friendly and solved my issue quickly. I am looking forward to seeing what this app can do!

Using app

8 months

Total reviews

3

Average rating

4.3