Yotpo: Product Reviews App
Build trust and boost revenue with product reviews & UGC
Rating
4.8
feedback
4,430
chart
#294
All reviews
Jan. 8, 2021
The app is easy to install and customize. Definitively recommend it to any ecommerce business - you will not be disappointed.
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May 17, 2022
Great customer service. Helped resolve technical issues and synching right away. Very responsive chat support.
Thank you for your review. We're excited to part of your growing brand!
Jan. 7, 2021
Great app and service! Very quick to answer my questions and efficient with uploading the code to the website!
Thank you for your review, we really appreciate it!
Jan. 7, 2021
This app is the best review app there is, it`s more expensive then others but totally worth it. Great service!
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Jan. 6, 2021
Diane was very helpful in supporting my issue which was quickly resolved. Her service was much higher than my expectations!
Thank you for leavi9ng a review. We're glad Diane was able to help you with your issues.
Jan. 6, 2021
Elven via the customer service chat option was extremely helpful and quickly helped us resolve why a customer review was not posting to our website. He saved us a lot of time. Very satisfied. 5 stars!
Thank you for your feedback. We're happy to hear you had such a positive experience with Elven!
Jan. 4, 2021
Incredible app! Nothing bad to say - does exactly what you need for your website and collecting reviews!
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Jan. 4, 2021
Excellent customer service : got my issue sold in a very speedy time even though it was during the holiday seasons. Manny went over the requested changes and provided a stellar proactive response. Love it !
Thanks for leaving a review, happy to hear that your issues have been resolved and you're up and running.
Jan. 4, 2021
Although I am using free version of their app right now but they are offering top notch customer services and I am 100 % satisfied and they ensure it too so I am giving them 10/10. Highly Recommended!
Thank you for leaving a review! We're happy to hear that you're enjoying Yotpo.
Dec. 30, 2020
I use this App for a long time now, Highly recommend it (which I do often for colleagues) every issue I came across the customer service is beyond helpful just like now Mary Ann, A Yotpo representative fixed my issue on an unpublished theme version without I even asked - Thank you so much!!
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Sept. 21, 2021
We have been very happy with Yotpo across our international websites, and using visual reviews & Q&A features is very beneficial for our product. Yotpo's support is very helpful, I felt well taken care of! Highly recommended.
Thank you for your review. We're happy to hear we were able to help you get up and running!
Dec. 22, 2023
12/22/23 A couple of quirky things were happening as a result of a new template we installed, but Doner was incredibly helpful; he dug deep to find the issues, got them fixed, and helped me understand the issue. Overall functionality is great and the service is top-notch! 12/29/20 Had some trouble getting the app integrated, and they were incredibly responsive and helpful. They took over the whole process and came back with a finished process. Awesome customer service.
Thank you for leaving a review. We're happy to hear you had such a positive experience with our support team.
Dec. 29, 2020
I’ve found yotpo great, very helpful and supportive from the get go. Their response time is excellent even though I’m in a different time zone
Thank you so much for leaving a review!
Dec. 26, 2020
Great way to get easily reviews from customers. Diane helped greatly with updating widget. Was very patient.
Thank you for leaving a review. Happy to hear you're enjoying using Yotpo!
Dec. 23, 2020
Yotpo provides excellent support. Contacted them to help with our reviews and the issue was handled promptly.
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Dec. 23, 2020
So far yotpo has been working well for me. I had to transfer reviews over to it and Jo Lorenz helped me out and transferred all my reviews over quickly.
Thank you for leaving a review. We're happy to hear Jo Lorenz was able to help you with your issues.
Dec. 22, 2020
As with many apps, it really helps to know at least some basic HTML code. Fortunately, Yotpo has a pretty user-friendly interface that does take a little time getting used to, but because the forums and support are so incredible, I never feel stressed out. Eric and Anne have both helped me resolve issues very quickly that would have taken me much longer to resolve, especially design issues and learning how to integrate product reviews on product pages. Their chat is available 24/7. What I love about the app are some of the features that really upscale the feel of my website, like the persistent review tab and review carousel. The other great aspect is the integration with social media. My reviews are integrated into Facebook and Yotpo will post automatically to remind my customers (and potential customers) to buy products that others have reviewed. And most importantly, it has helped to increase my sales. I would definitely recommend this app.
Thank you for such a glowing review! We're thrilled to know you're enjoying using Yotpo and are already seeing the positive impact. We are constantly working on improving both our product and customer support and we're so happy to know we hit the mark for you.
Dec. 21, 2020
Needed some help and support was great, responded very quickly and resolved my query. I am happy with the support Gimbert gave me
Thanks for leaving a review! We're happy to hear you had such a positive experience with our support team.
June 8, 2024
I use this app to generate reviews for my cosmetic company. I'm not very tech savvy so I contacted customer support for help adding the code to my site. Ruzsel J. was very helpful - I really appreciate the help!
Thank you for your review. We're so happy to hear that you're up and running smoothly and are already seeing a positive impact on your site!
Dec. 17, 2020
Amazing service from Sheen. We really got everything we needed and sorted quickly and easily. Thank you Sheen