All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (128 ratings)

Reviews with Text

  • 99% (4,379)
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5 / 5 Share

Jan. 8, 2021

The app is easy to install and customize. Definitively recommend it to any ecommerce business - you will not be disappointed.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your feedback, we value your opinion.

5 / 5 Share

May 17, 2022

Great customer service. Helped resolve technical issues and synching right away. Very responsive chat support.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We're excited to part of your growing brand!

5 / 5 Share

Jan. 7, 2021

Great app and service! Very quick to answer my questions and efficient with uploading the code to the website!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review, we really appreciate it!

5 / 5 Share

Jan. 7, 2021

This app is the best review app there is, it`s more expensive then others but totally worth it. Great service!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave your feedback, we really appreciate it.

5 / 5 Share

Jan. 6, 2021

Diane was very helpful in supporting my issue which was quickly resolved. Her service was much higher than my expectations!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leavi9ng a review. We're glad Diane was able to help you with your issues.

5 / 5 Share

Jan. 6, 2021

Elven via the customer service chat option was extremely helpful and quickly helped us resolve why a customer review was not posting to our website. He saved us a lot of time. Very satisfied. 5 stars!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We're happy to hear you had such a positive experience with Elven!

5 / 5 Share

Jan. 4, 2021

Incredible app! Nothing bad to say - does exactly what you need for your website and collecting reviews!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for leaving a review!

5 / 5 Share

Jan. 4, 2021

Excellent customer service : got my issue sold in a very speedy time even though it was during the holiday seasons. Manny went over the requested changes and provided a stellar proactive response. Love it !

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving a review, happy to hear that your issues have been resolved and you're up and running.

5 / 5 Share

Jan. 4, 2021

Although I am using free version of their app right now but they are offering top notch customer services and I am 100 % satisfied and they ensure it too so I am giving them 10/10. Highly Recommended!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving a review! We're happy to hear that you're enjoying Yotpo.

5 / 5 Share

Dec. 30, 2020

I use this App for a long time now, Highly recommend it (which I do often for colleagues) every issue I came across the customer service is beyond helpful just like now Mary Ann, A Yotpo representative fixed my issue on an unpublished theme version without I even asked - Thank you so much!!

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for leaving your review, we really appreciate your feedback!

5 / 5 Share

Sept. 21, 2021

We have been very happy with Yotpo across our international websites, and using visual reviews & Q&A features is very beneficial for our product. Yotpo's support is very helpful, I felt well taken care of! Highly recommended.

Using app

9 months

Total reviews

3

Average rating

3.3

Developer Reply

Thank you for your review. We're happy to hear we were able to help you get up and running!

5 / 5 Share

Dec. 22, 2023

12/22/23 A couple of quirky things were happening as a result of a new template we installed, but Doner was incredibly helpful; he dug deep to find the issues, got them fixed, and helped me understand the issue. Overall functionality is great and the service is top-notch! 12/29/20 Had some trouble getting the app integrated, and they were incredibly responsive and helpful. They took over the whole process and came back with a finished process. Awesome customer service.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving a review. We're happy to hear you had such a positive experience with our support team.

5 / 5 Share

Dec. 29, 2020

I’ve found yotpo great, very helpful and supportive from the get go. Their response time is excellent even though I’m in a different time zone

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for leaving a review!

5 / 5 Share

Dec. 26, 2020

Great way to get easily reviews from customers. Diane helped greatly with updating widget. Was very patient.

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for leaving a review. Happy to hear you're enjoying using Yotpo!

5 / 5 Share

Dec. 23, 2020

Yotpo provides excellent support. Contacted them to help with our reviews and the issue was handled promptly.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for leaving a review. We'll be sure to pass on your kind words to our support team.

5 / 5 Share

Dec. 23, 2020

So far yotpo has been working well for me. I had to transfer reviews over to it and Jo Lorenz helped me out and transferred all my reviews over quickly.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for leaving a review. We're happy to hear Jo Lorenz was able to help you with your issues.

5 / 5 Share

Dec. 22, 2020

As with many apps, it really helps to know at least some basic HTML code. Fortunately, Yotpo has a pretty user-friendly interface that does take a little time getting used to, but because the forums and support are so incredible, I never feel stressed out. Eric and Anne have both helped me resolve issues very quickly that would have taken me much longer to resolve, especially design issues and learning how to integrate product reviews on product pages. Their chat is available 24/7. What I love about the app are some of the features that really upscale the feel of my website, like the persistent review tab and review carousel. The other great aspect is the integration with social media. My reviews are integrated into Facebook and Yotpo will post automatically to remind my customers (and potential customers) to buy products that others have reviewed. And most importantly, it has helped to increase my sales. I would definitely recommend this app.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for such a glowing review! We're thrilled to know you're enjoying using Yotpo and are already seeing the positive impact. We are constantly working on improving both our product and customer support and we're so happy to know we hit the mark for you.

5 / 5 Share

Dec. 21, 2020

Needed some help and support was great, responded very quickly and resolved my query. I am happy with the support Gimbert gave me

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving a review! We're happy to hear you had such a positive experience with our support team.

5 / 5 Share

June 8, 2024

I use this app to generate reviews for my cosmetic company. I'm not very tech savvy so I contacted customer support for help adding the code to my site. Ruzsel J. was very helpful - I really appreciate the help!

Using app

About 4 years

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review. We're so happy to hear that you're up and running smoothly and are already seeing a positive impact on your site!

5 / 5 Share

Dec. 17, 2020

Amazing service from Sheen. We really got everything we needed and sorted quickly and easily. Thank you Sheen

Using app

3 months

Total reviews

1

Average rating

5.0