Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,513
chart
#326
All reviews
Review RSS Feed
Jan. 20, 2021
Yotpo is easy to use and has lots of features, even on the free plan. We've never had any issues with the app's performance. We particularly like how customizable and branded we can make the review request emails. We also appreciate the different tiers of paid plans so that as our order volume grew, we could upgrade to plans that fit our needs and budget, and downgrade as needed. And, 10/10 for customer service. We made a mistake when upgrading to a higher plan and asked if we could get a refund. We thought it was a long shot, but they did refund us, AND during the process were really great about sending updates to let us know they were still working on our ticket.
Thank you so much for leaving such a detailed review. We are thrilled to hear you've had such a positive experience with us. Please do not hesitate to contact us if you have any lingering issues or questions.
June 17, 2023
I am very impressed by the technical help we have received from the Yotpo team. Very prompt and a pleasure to work with. Thank you John B
Thank you for your review, happy to hear you had such a positive experience with our customer service.
Jan. 19, 2021
App is great but what's even better is the support. I popped on live chat today to ask some help and Manny turned out to be my superhero. Awesome assistance in a friendly way without making me feel like i was a technophobe when I wasn't sure what he meant. Thank you SO MUCH
Thank you so much for leaving a review. We are constantly working on improving our customer service and we're happy to know we hit the mark for you!
March 7, 2025
Appreciate Reymon for the help and also Allen for the fast response and clarification! Thank you guys!
Thank you for taking the time to leave a review!
Jan. 18, 2021
YOTPO's customer service is great! Whenever there are any issues, the team quickly responds and comes up with an effective solution!
Thank you for your review, happy to hear you had such a positive experience with our customer service.
Jan. 16, 2021
I highly recommend this app to put customer reviews on your website, they took great care of me, Diane, from yotpo to help me configure it in my store. Now I can enjoy my customers sharing their experiences of my products.
Jan. 15, 2021
Support was able to help me fix my review page and get it added to my website. It looks great. I look forward to using more features in the future.
Jan. 15, 2021
This app has been great, I'm still just using their intro version and loving it, will upgrade soon. Had an issue today and Diane on their chat service helped to solve it right away, very helpful.
Jan. 14, 2021
Awesome app, always quick and helpful support. Really changes the entire vibe of the site. Love it and love the developers!
Jan. 14, 2021
Yotpo let us get way more reviews that we do could have by asking our customers. Amazing support and easy implementation.
Jan. 12, 2021
Diane was absolutely amazing really couldn't of done it without her. I was so stressed out and she was able to sort every single problem and go above and beyond to help, thank you so mucH!
Thank you for your review. We're thrilled to hear you had such a positive experience with Diane and we will definitely pass on your kind words.
Jan. 12, 2021
Diane was great she basically fixed all for me! The app looks great! Waiting for those reviews to start pouring in.
Thank you for leaving a review. We're glad Diane was able to assist you with everything you needed.
Jan. 10, 2021
The team at Yotpo always deliver helpful and propmt advice and wonderful customer service. A user friendly experience.
Thank you for your review. We're really happy to hear you had such a positive experience with our customer service.
Jan. 10, 2021
I love this app! I love that reviews are on each product and their customer service is great!! They get back to you quickly and they follow up to make sure everything is resolved. I had an issue early this morning and Ann responded to me fast and fixed what I asked her to fix. It was a minor issue that probably could have been put off but she got right on it.
Thank you for your review! We are constantly working on our customer service and we're happy to hear we've hit the mark with you.
Jan. 8, 2021
The app is easy to install and customize. Definitively recommend it to any ecommerce business - you will not be disappointed.
Thank you for sharing your feedback, we value your opinion.
May 17, 2022
Great customer service. Helped resolve technical issues and synching right away. Very responsive chat support.
Thank you for your review. We're excited to part of your growing brand!
Jan. 7, 2021
Great app and service! Very quick to answer my questions and efficient with uploading the code to the website!
Thank you for your review, we really appreciate it!
Jan. 7, 2021
This app is the best review app there is, it`s more expensive then others but totally worth it. Great service!
Thank you for taking the time to leave your feedback, we really appreciate it.
Jan. 6, 2021
Diane was very helpful in supporting my issue which was quickly resolved. Her service was much higher than my expectations!
Thank you for leavi9ng a review. We're glad Diane was able to help you with your issues.
Jan. 6, 2021
Elven via the customer service chat option was extremely helpful and quickly helped us resolve why a customer review was not posting to our website. He saved us a lot of time. Very satisfied. 5 stars!
Thank you for your feedback. We're happy to hear you had such a positive experience with Elven!