Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,513
chart
#326
All reviews
Review RSS Feed
Dec. 1, 2020
So far so good. I had some issues with the way stars were showing up and Jo was very helpful getting everything working correctly. I like that I can now request reviews on products that customers have purchased. Excited to see more reviews on my site.
Thank you for taking the time to leave a review. Happy to hear Jo was able to help you and get you set up!
Oct. 1, 2021
fantastic customer support if you need something resolving they can hop onto your store and fix it. Don my support agent took the time to install some code onto my new theme and adjust some styling elements as per my requests. really impressed, thanks. I've also had the pleasure of agent Manny helping me out who was incredibly helpful.
Thank you for leaving a review. We're happy to hear you had such a positive experience with our customer support!
Nov. 27, 2020
Needed a couple tweaks to the basic set up of the widget on my site and the team at yotpo helped fix it! thanks guys
Thank you for your review. We're thrilled to hear we were able to help you set up properly.
June 7, 2022
Thanks, Doner P, Great Support, helped with everything I would recommend this APP. I like how it does.
Thank you for leaving a review, we're happy to hear Caroline was able to help you!
Nov. 5, 2021
excelente servicio de soporte, rapido, preciso.....................................................
Thank you for taking the time to share your feedback! Happy to hear Anne was able to get you up and running smoothly.
Nov. 25, 2020
Top service. Super helpful! I had a problem with the placement of the reviews and they persisted to help even though im still on a free plan. I will cerntainly consider upgrading since i know customer service is this good. Thanks .
Thank you for taking the time and effort to leave a review! We work hard to deliver the best service possible, and we’re glad to hear it's paying off.
Jan. 2, 2024
I'm very happy with my Yotpo app and the customer service. Daniel P. was very helpful during the chat. He was able to provide links to help me find solutions to the issues on my site. He was very professional and kind.
Thank you for leaving a review. Happy to hear we were able to get you up and running smoothly!
Nov. 24, 2020
nice features and easy to use. Customer service has been very good and i would recommend this app to merchants
Thank you so much for leaving a review. We're happy to hear that you had such a positive experience with our customer service.
May 25, 2023
The support for Yotpo is the best. They are always quick to respond to any enquiry I have. I just received outstanding help from Junalou for an online chat enquiry I had. Junalou was very quick to help me sort out the issue. I am very impressed with his excellent help. Thank you Junalou! I had another question and again had excellent help from Ed. The Yotpo team is the best. Great support for Yotpo today again. Thank you Ronel for your quick help today on online chat. Very impressive customer service! Thank you for helping to resolve my issue today, John B.
Thank you for your review. We are excited to be part of your growing brand.
Feb. 20, 2022
The support with Yotop is amazing! I put a support ticket through about where I'd like the review stars to sit on my product pages - and the turnaround was under an hour. Very, very pleased with this App ;-)
Thank you for taking the time to leave a review. We're thrilled to hear you're enjoying using Yotpo!
Nov. 18, 2020
very good app thay have great support and thay have awsome integration with shopify, facebook and sms app
Thank you for leaving a review! We're happy to hear you're making the most out of all our integrations!
Nov. 16, 2020
Very, very good support. Support was very helpful and solve my review carousel issue. In addition, they gave me all the instructions as well. Now I can do it myself. I can highly recommend it.
Thank you so much for leaving a review. We are constantly working on improving our customer service and we really appreciate your feedback.
Nov. 12, 2020
Love the app, very good response rate and first class customer support if we need any help. Highly recommend using Yotpo
Thank you for your review, we really appreciate your feedback.
Nov. 12, 2020
The base plan really gives a great opportunity to try this app. Easy to install and even if there are issues, the staff is fast and super helpful
Thank you for taking the time to leave a review, we're happy to hear you're enjoying using Yotpo.
Nov. 12, 2020
I was impressed with the support provided by Yotpo support. Prompt response and wonderful service. Strongly recommended.
Thank you for your review, we're happy to hear that customer service were able to fix your issues and get you up and running.
Nov. 11, 2020
Great customer service! We had an issue with reviews presenting properly on the site and their team was very quick to fix!
Thank you for taking the time to leave a review, we are happy to hear you had a positive experience with our customer service.
Nov. 10, 2021
Been using the yotpo for a year now and it's great! Mary Ann, from the Yotpo support team, quickly helped us fix things so that it looks great on our new 2.0 theme.
Thank you for taking the time to leave this review. We absolutely understand your frustration. One of our customer service representatives has reached out to you and will do whatever they can to assist you with your issues. We apologize for this inconvenience.
Nov. 10, 2020
The customer service goes beyond assisting their customers! Highly recommend Yotpo for reviews. THANK YOU MARY ANN!
Thank you so much for leaving a review! Happy to hear we were able to help you.
Aug. 11, 2022
Fastest service in town! Thank you so much! Happy S. was amazing and to the point...highly recommend this app!
Thank you so much for leaving a review! We're happy to hear Mary Ann was able to help you and we'll definitely pass on your kind words.
Nov. 5, 2020
I used this app to collect reviews. As a new business this app helped me to get the process started and it has been working well with my shopify store. Sheen from the customer support team was fantastic and addressed all my questions and issues in a real-time manner. Very impressed.
Thank you so much for leaving a review! We're happy to hear that you’re already seeing the positive impact of Yotpo on your site.