Yotpo: Product Reviews App
All reviews
excelente servicio de soporte, rapido, preciso.....................................................
Thank you for taking the time to share your feedback! Happy to hear Anne was able to get you up and running smoothly.
I'm very happy with my Yotpo app and the customer service. Daniel P. was very helpful during the chat. He was able to provide links to help me find solutions to the issues on my site. He was very professional and kind.
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The support for Yotpo is the best. They are always quick to respond to any enquiry I have. I just received outstanding help from Junalou for an online chat enquiry I had. Junalou was very quick to help me sort out the issue. I am very impressed with his excellent help. Thank you Junalou! I had another question and again had excellent help from Ed. The Yotpo team is the best. Great support for Yotpo today again. Thank you Ronel for your quick help today on online chat. Very impressive customer service! Thank you for helping to resolve my issue today, John B.
Thank you for your review. We are excited to be part of your growing brand.
The support with Yotop is amazing! I put a support ticket through about where I'd like the review stars to sit on my product pages - and the turnaround was under an hour. Very, very pleased with this App ;-)
Thank you for taking the time to leave a review. We're thrilled to hear you're enjoying using Yotpo!
Great app and wonderful customer service. Diane was fast and responsive and had my problem solved in a matter of a few hours.
Thank you for leaving a review! We're happy to hear you had such a positive experience with our customer service.
Very, very good support. Support was very helpful and solve my review carousel issue. In addition, they gave me all the instructions as well. Now I can do it myself. I can highly recommend it.
Thank you so much for leaving a review. We are constantly working on improving our customer service and we really appreciate your feedback.
Love the app, very good response rate and first class customer support if we need any help. Highly recommend using Yotpo
Thank you for your review, we really appreciate your feedback.
I was impressed with the support provided by Yotpo support. Prompt response and wonderful service. Strongly recommended.
Thank you for your review, we're happy to hear that customer service were able to fix your issues and get you up and running.
Great customer service! We had an issue with reviews presenting properly on the site and their team was very quick to fix!
Thank you for taking the time to leave a review, we are happy to hear you had a positive experience with our customer service.
Been using the yotpo for a year now and it's great! Mary Ann, from the Yotpo support team, quickly helped us fix things so that it looks great on our new 2.0 theme.
Thank you for taking the time to leave this review. We absolutely understand your frustration. One of our customer service representatives has reached out to you and will do whatever they can to assist you with your issues. We apologize for this inconvenience.
The customer service goes beyond assisting their customers! Highly recommend Yotpo for reviews. THANK YOU MARY ANN!
Thank you so much for leaving a review! Happy to hear we were able to help you.
I used this app to collect reviews. As a new business this app helped me to get the process started and it has been working well with my shopify store. Sheen from the customer support team was fantastic and addressed all my questions and issues in a real-time manner. Very impressed.
Thank you so much for leaving a review! We're happy to hear that you’re already seeing the positive impact of Yotpo on your site.
Update 16/05/2023 - SO QUICK TO RESPOND!!! I love these guys!!! Assistance was requested with updating the widget in a new theme and they had it done in no time. Update 23/04/2021 - The team is very quick to help and they go out of their way to note how else they can assist. Highly recommend this app. Great app, works well with their Loyalty and Rewards app. We had a couple of issues setting it up, but the team was very quick to respond and resolve the issues. I love that there's an option to use it for free on a small scale and only pay as orders grow.
Thank you for your review. We're happy to hear you're enjoying using Yotpo.
Excellent customer service! App is easy to use and is working perfectly on my site. Glad I added it.
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Stellar features and customer service! Yotpo offers great plans that let us do everything we need! Great features, no limitations in lower plans and one great quality is their customer service! They are super fast in responding and always help us solve our problems. They actually commit to talk to us and help instead of sending automated template messages like other platforms. Definitely recommend!!
Thank you for leaving a review. We're constantly working on improving our product and our customer service and we really value your feedback!
Well, it collects reviews and does it solidly. Importantly their support is great--both via chat and email. Super helpful and super responsive. I was under a deadline and they jumped in to get my task done. Thanks team!
Thank you for taking the time to leave a review. We're happy to hear everything worked out in the end and you're enjoying Yotpo.
Jo did an amazing job, solved my issue within a couple of minutes! The support was EXTREMELY fast and answered every question amazingly.
Thank you for leaving a review. We're happy to hear you're up and running smoothly now. We'll definitely pass on your kind words to Jo.
Works well with a ton of value. With Yotpo we've been able to collect product reviews and add beautiful Instagram shop strips to our ancillary pages. The customer service team is responsive and helpful, too!
Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo and seeing results!
Super easy to use and great customer service if you need assistance with installing code, making custom edits, etc
Thank you for your review. Happy to hear we were able to help you!
Jo, was of truly great service! Jo helped me with exactly what i needed. I am truly thankful, he came to the rescue just in time before i blew a gasket. thank you Yotpo and team for having such amazing customer support!
Thank you for your review! We’ll be sure to pass on the kind words to Jo.
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