Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,627
Reviews
Chart
#60
Shopify

All reviews

5 / 5 Share
Nov. 5, 2021

excelente servicio de soporte, rapido, preciso.....................................................

Store Using app Total reviews Average rating
Kabuto Almost 2 years 4 5.0
Developer Reply

Thank you for taking the time to share your feedback! Happy to hear Anne was able to get you up and running smoothly.

5 / 5 Share
Jan. 2, 2024

I'm very happy with my Yotpo app and the customer service. Daniel P. was very helpful during the chat. He was able to provide links to help me find solutions to the issues on my site. He was very professional and kind.

Store Using app Total reviews Average rating
Ele Footprints LLC About 3 years 1 5.0
Developer Reply

Thank you for leaving a review. Happy to hear we were able to get you up and running smoothly!

5 / 5 Share
May 25, 2023

The support for Yotpo is the best. They are always quick to respond to any enquiry I have. I just received outstanding help from Junalou for an online chat enquiry I had. Junalou was very quick to help me sort out the issue. I am very impressed with his excellent help. Thank you Junalou! I had another question and again had excellent help from Ed. The Yotpo team is the best. Great support for Yotpo today again. Thank you Ronel for your quick help today on online chat. Very impressive customer service! Thank you for helping to resolve my issue today, John B.

Store Using app Total reviews Average rating
Lucia the Label Over 2 years 11 5.0
Developer Reply

Thank you for your review. We are excited to be part of your growing brand.

5 / 5 Share
Feb. 20, 2022

The support with Yotop is amazing! I put a support ticket through about where I'd like the review stars to sit on my product pages - and the turnaround was under an hour. Very, very pleased with this App ;-)

Store Using app Total reviews Average rating
Office Furniture Warehouse About 2 years 9 4.8
Developer Reply

Thank you for taking the time to leave a review. We're thrilled to hear you're enjoying using Yotpo!

5 / 5 Share
Nov. 20, 2020

Great app and wonderful customer service. Diane was fast and responsive and had my problem solved in a matter of a few hours.

Store Using app Total reviews Average rating
The Acadian About 2 years 1 5.0
Developer Reply

Thank you for leaving a review! We're happy to hear you had such a positive experience with our customer service.

5 / 5 Share
Nov. 16, 2020

Very, very good support. Support was very helpful and solve my review carousel issue. In addition, they gave me all the instructions as well. Now I can do it myself. I can highly recommend it.

Store Using app Total reviews Average rating
kustom.fi 9 months 3 4.7
Developer Reply

Thank you so much for leaving a review. We are constantly working on improving our customer service and we really appreciate your feedback.

5 / 5 Share
Nov. 12, 2020

Love the app, very good response rate and first class customer support if we need any help. Highly recommend using Yotpo

Store Using app Total reviews Average rating
Calder's Kitchen Almost 2 years 4 5.0
Developer Reply

Thank you for your review, we really appreciate your feedback.

5 / 5 Share
Nov. 12, 2020

I was impressed with the support provided by Yotpo support. Prompt response and wonderful service. Strongly recommended.

Store Using app Total reviews Average rating
Amore Beaute 2 months 3 4.3
Developer Reply

Thank you for your review, we're happy to hear that customer service were able to fix your issues and get you up and running.

5 / 5 Share
Nov. 11, 2020

Great customer service! We had an issue with reviews presenting properly on the site and their team was very quick to fix!

Store Using app Total reviews Average rating
SOUND 6 months 3 5.0
Developer Reply

Thank you for taking the time to leave a review, we are happy to hear you had a positive experience with our customer service.

5 / 5 Share
Nov. 10, 2021

Been using the yotpo for a year now and it's great! Mary Ann, from the Yotpo support team, quickly helped us fix things so that it looks great on our new 2.0 theme.

Store Using app Total reviews Average rating
Field Made Co. About 1 year 7 4.0
Developer Reply

Thank you for taking the time to leave this review. We absolutely understand your frustration. One of our customer service representatives has reached out to you and will do whatever they can to assist you with your issues. We apologize for this inconvenience.

5 / 5 Share
Nov. 10, 2020

The customer service goes beyond assisting their customers! Highly recommend Yotpo for reviews. THANK YOU MARY ANN!

Store Using app Total reviews Average rating
Ohm City Vapes 6 months 4 5.0
Developer Reply

Thank you so much for leaving a review! Happy to hear we were able to help you.

5 / 5 Share
Nov. 5, 2020

I used this app to collect reviews. As a new business this app helped me to get the process started and it has been working well with my shopify store. Sheen from the customer support team was fantastic and addressed all my questions and issues in a real-time manner. Very impressed.

Store Using app Total reviews Average rating
Dance Mistress 10 months 2 5.0
Developer Reply

Thank you so much for leaving a review! We're happy to hear that you’re already seeing the positive impact of Yotpo on your site.

5 / 5 Share
May 15, 2023

Update 16/05/2023 - SO QUICK TO RESPOND!!! I love these guys!!! Assistance was requested with updating the widget in a new theme and they had it done in no time. Update 23/04/2021 - The team is very quick to help and they go out of their way to note how else they can assist. Highly recommend this app. Great app, works well with their Loyalty and Rewards app. We had a couple of issues setting it up, but the team was very quick to respond and resolve the issues. I love that there's an option to use it for free on a small scale and only pay as orders grow.

Store Using app Total reviews Average rating
Tielka Over 2 years 19 4.8
Developer Reply

Thank you for your review. We're happy to hear you're enjoying using Yotpo.

5 / 5 Share
Oct. 30, 2020

Excellent customer service! App is easy to use and is working perfectly on my site. Glad I added it.

Store Using app Total reviews Average rating
Havoc Calls 21 days 1 5.0
Developer Reply

Thank you for leaving a review. We're happy to hear you're up and running smoothly.

5 / 5 Share
Oct. 29, 2020

Stellar features and customer service! Yotpo offers great plans that let us do everything we need! Great features, no limitations in lower plans and one great quality is their customer service! They are super fast in responding and always help us solve our problems. They actually commit to talk to us and help instead of sending automated template messages like other platforms. Definitely recommend!!

Store Using app Total reviews Average rating
Clocky About 1 year 2 5.0
Developer Reply

Thank you for leaving a review. We're constantly working on improving our product and our customer service and we really value your feedback!

5 / 5 Share
Oct. 27, 2020

Well, it collects reviews and does it solidly. Importantly their support is great--both via chat and email. Super helpful and super responsive. I was under a deadline and they jumped in to get my task done. Thanks team!

Store Using app Total reviews Average rating
Better & Better 25 days 3 5.0
Developer Reply

Thank you for taking the time to leave a review. We're happy to hear everything worked out in the end and you're enjoying Yotpo.

5 / 5 Share
Oct. 26, 2020

Jo did an amazing job, solved my issue within a couple of minutes! The support was EXTREMELY fast and answered every question amazingly.

Store Using app Total reviews Average rating
Viasox 8 months 8 4.5
Developer Reply

Thank you for leaving a review. We're happy to hear you're up and running smoothly now. We'll definitely pass on your kind words to Jo.

5 / 5 Share
Oct. 24, 2020

Works well with a ton of value. With Yotpo we've been able to collect product reviews and add beautiful Instagram shop strips to our ancillary pages. The customer service team is responsive and helpful, too!

Store Using app Total reviews Average rating
Outré Apparel 5 months 2 5.0
Developer Reply

Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo and seeing results!

5 / 5 Share
Oct. 23, 2020

Super easy to use and great customer service if you need assistance with installing code, making custom edits, etc

Store Using app Total reviews Average rating
Mission Leather Co Over 1 year 1 5.0
Developer Reply

Thank you for your review. Happy to hear we were able to help you!

5 / 5 Share
Oct. 23, 2020

Jo, was of truly great service! Jo helped me with exactly what i needed. I am truly thankful, he came to the rescue just in time before i blew a gasket. thank you Yotpo and team for having such amazing customer support!

Store Using app Total reviews Average rating
Baby Coconuts About 2 months 1 5.0
Developer Reply

Thank you for your review! We’ll be sure to pass on the kind words to Jo.

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