Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,627
Reviews
Chart
#60
Shopify

All reviews

5 / 5 Share
Oct. 22, 2020

We just installed the reviews widget and the star reviews. We love it so far. Customer service team has been very responsive and great to work with.

Store Using app Total reviews Average rating
Glow Candle Company 9 days 3 4.7
Developer Reply

Thank you for taking the time to leave a review. We're happy to hear you're up and running smoothly!

5 / 5 Share
Oct. 22, 2020

Easily one of the best review apps available! Customer service is excellent. I reached out to customer service in order to make sure all of my reviews were moved over to my new theme without any issues, and Diane from Yotpo responded within the hour and made the appropriate changes without any issues at all. Highly recommend!

Store Using app Total reviews Average rating
myphysioshop About 2 years 3 5.0
Developer Reply

Thank you for such a glowing review! We're thrilled to hear you're loving Yotpo.

5 / 5 Share
Oct. 22, 2020

this app is really nice to look at, it looks very good on your online store. It is also easy to use!

Store Using app Total reviews Average rating
House of Horses Helsinki 4 months 1 5.0
Developer Reply

Thank you for leaving a review. We really appreciate your feedback.

5 / 5 Share
Oct. 21, 2020

Great customer service! Mary Ann was super helpful. She helped install the app, trouble shoot issues with a previous app. Did it all super fast as well

Store Using app Total reviews Average rating
Foxhound Fuel 6 days 1 5.0
Developer Reply

Thank you for taking the time to leave a review. We're happy to hear Mary Ann was able to help you!

5 / 5 Share
April 13, 2023

Great customer service! Response promptly and always can fix my issue. Have been using this app for our website over 2 years now and would like to keep it! update: helping by Jeorge Kenneth V on 4/13/2023

Store Using app Total reviews Average rating
Just For Nets Over 2 years 1 5.0
Developer Reply

Thank you for taking the time to leave a review! We're happy to hear you've been with us for so long and loving the results.

5 / 5 Share
Oct. 20, 2020

Awesome customer support! I couldn't figure out how to do the install correctly, and Anne did a great job of helping us!

Store Using app Total reviews Average rating
Sports Customs Almost 3 years 2 5.0
Developer Reply

Thank you for leaving a review. We're happy to hear you're up and running smoothly!

5 / 5 Share
Oct. 18, 2020

Great app allowing moderators comments. Easy to set up and also a great support team behind it. All queries I have had have been answered in a very quick time frame. Highly recommended.

Store Using app Total reviews Average rating
PaleoPure Over 6 years 4 5.0
Developer Reply

Thank you for your review! We're happy to hear you're enjoying Yotpo.

5 / 5 Share
Oct. 16, 2020

This is a great app for reviews .I am a new user and love how easy it is to use . Customer service is exceptional. They respond to your questions very fast. I definitely recommend this app.

Store Using app Total reviews Average rating
Sahara Naturals About 2 months 3 5.0
Developer Reply

Thank you so much for you're review. We're excited to start working together!

5 / 5 Share
Oct. 16, 2020

YotPo is a must have! Look and feel, and the support you receive is amazing. Jo Lorenz help me style the star ratings and widgets perfectly on my pages. Thank YotPo for helping get more and better reviews for my store!

Store Using app Total reviews Average rating
PoolCandy 21 days 5 5.0
Developer Reply

Thank you so much for leaving a review. We're excited to be part of your brand!

5 / 5 Share
Oct. 15, 2020

Can't tell you how incredibly accomodating and helpful Yotpo has been with the installation process for our store. Their support team is so responsive and so great. I love how Yotpo looks, how customizable it is on the front end and how informative the analytics are on the backend. It's easy to collect reviews and upload old reviews from a CSV file. I'm just mad that we didn't know about Yotpo from the inception of our online store. I highly recommend.

Store Using app Total reviews Average rating
Wisdom Supply Co. 13 days 17 4.8
Developer Reply

Thank you for such a glowing review! We're really happy to know you're up and running smoothly, and we're excited about the road ahead.

5 / 5 Share
Oct. 15, 2020

Best support! Josephine was really helpful and manage all our expectations. I definitely recommend it.

Store Using app Total reviews Average rating
EOS Footwear 7 months 4 5.0
Developer Reply

Thank you for your review, we're pretty big fans of Josephine as well!

5 / 5 Share
Oct. 12, 2020

Amazing app and the best support i've had so far! I don't generally write reviews but ive recently migrated from squarespace to shopify and yotpo helped so much with setting up the reviews. I couldn't have done it without the support from Josephine, thank you! Had it active for 24hrs and ive already got amazing reviews coming in from customers, love this app.

Store Using app Total reviews Average rating
Mat's Hot Shop 3 days 7 5.0
5 / 5 Share
Oct. 27, 2022

I just upgraded from the free account to their Prime level. Had a few questions about using some of the new features and decided to use chat to get them squared away. Very impressed with how helpful the agent was - and how quickly and clearly my questions were answered. Thanks YOTPO. UPDATE OCT 2022: I've been with YOTPO now for several years and have been super pleased with them. I needed to make a couple of changes to my subscription and Doner was brilliantly helpful with that! Then after finishing that chat/fix session, I realized I needed more help with a widget issue (started a new Shopify theme today) and this time I got Rhemy, who was a complete wonder. I didn't have to do anything! Rhemy managed it all for me so quickly. Once again, YOTPO has come through in spades :) FURTHER UPDATE: Absolutely everyone at YOTPO has been exceedingly helpful. Just now it was Jeorge. Bless him, he was a trooper to dig through this (hopefully) last tweak I needed for my new theme!

Store Using app Total reviews Average rating
A Little Pillow Company About 7 years 6 4.2
Developer Reply

Thank you so much for your review! We're happy to be a part of your growing brand.

5 / 5 Share
Oct. 10, 2020

I just installed yotpo and they have been so helpful by having amazing customer service! Highly recommend!

Store Using app Total reviews Average rating
Design A Stone About 5 hours 2 5.0
Developer Reply

Thank you for your review. We're pretty big fans of our customer service too!

5 / 5 Share
Nov. 24, 2020

The customer service is amazing! Fast replies, prompt and extremely helpful! Highly recommended this app.

Store Using app Total reviews Average rating
X NIHILO 2 months 12 4.9
Developer Reply

Thank you for your review! We're constantly working on improving our product and we value your feedback.

5 / 5 Share
Oct. 8, 2020

I use this app to collect reviews.I was having trouble setting it up and adding widgets to my site but the Yotpo team's support services are great! Anne and Mary Ann did may set up for me completely. I've had some apps that totally refuse just because I'm on their free plan but not Yotpo. Will definitely be a loyal paying customer as the business grows. Thank you so much Yotpo!

Store Using app Total reviews Average rating
GLOWGEAR 27 days 2 5.0
Developer Reply

Thank you for taking the time to leave a review. We're happy to hear our customer service was able to fix your issues and get you up and running smoothly!

5 / 5 Share
Oct. 6, 2020

great app, and amazing customer support.. they helped me out thought their online chat in 5 minutes. I can highly recommend it

Store Using app Total reviews Average rating
Modeoutlet About 2 months 2 3.0
Developer Reply

Thank you for your review. We're happy to hear our customer service was helpful and that you're running smoothly now.

5 / 5 Share
Oct. 5, 2020

Love this amp and their customer service is really good. I thought I had lost all of my reviews when I changed the settings for some products and the Yotpo crew fixed everything.

Store Using app Total reviews Average rating
VERIDATTA Over 2 years 2 5.0
Developer Reply

Thank you for leaving a review. We're glad everything worked out for you and that you're up & running!

5 / 5 Share
Oct. 5, 2020

We have used Yotpo for nearly 5 years now at the Reinforced Bed company. It has been a valuable investment, generating trust amongst new and existing customers. It is quite an expensive app, but it pays for itself through the extra sales it generates. It also helps creates more traffic to the site through its embedded rich snippets on google's search engine. Plus, it helps us maintain our customer relations in case anything goes wrong.

Store Using app Total reviews Average rating
Reinforced Beds About 6 years 11 5.0
Developer Reply

Thank you for taking the time to leave a review. We're happy to hear you're a satisfied long-time customer. We're very excited to be a part of your brand.

5 / 5 Share
Oct. 4, 2020

first of all, without knowing anything about code, i was able to add the Yotpo widgets onto my website and make it look great, which shows how well done it is. An update of my theme created havoc on my website and Josephine immediately came to the rescue and fixed everything for me. Amazing customer service!!!

Store Using app Total reviews Average rating
Nyet Jewelry Over 4 years 5 5.0
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