Yotpo: Product Reviews App
All reviews
Most important in the Apps we install is to have great customer service with immediate response and Elven has resolved my issues without a second thought. 6 STARS !
Thank you for such a glowing review!
Amazing support staff, they are very quick and effective with their response. i struggled with few codes installation Sheen & Arman were very helpful in solving these issue. i upgraded to the growth plan and i already started liking the offered features.
Thank you for taking the time to leave a review. We're happy to hear you're up and running and seeing results!
Wonderful app with great customer service. I was confused about how to input the widget onto my new theme, chatted with Leizel for 15 minutes and it was good to go. Saved me an hour with a programmer and $75, thank you!
Thank you so much for your review. We're happy to know you're all set up and ready to go!
Customer service is so much better than most apps you will add on Shopify. They are attentive and will help you install/implement their product without needing a fancy coder or developer. As a small non-profit, this is huge! I'm a "wear many hats" kind of person, and so trying to add one more thing into my website can make me feel dizzy by end of day. Appreciate their willingness to install. Great product, highly recommend.
Yotpo is by far the best app and superior customer service on Shopify. Leizel and Bernard have assisted our team several times in establishing our reviews, and they have over delivered and outperformed on every occasion. Having five-star reviews where customers can see the ratings makes all the difference, and as a brand creator, there is no better compliment than having a customer refer our product in this way. Thank you Yotpo, we look forward to growing with you. Shivangi
Thank you for leaving a review. We're so happy to hear you're enjoying Yotpo and seeing results. We're excited to be a part of your growing brand!
I decided to give Yotpo a try after reading all of the positive reviews. I am new to Shopify and I accidentally deleted a very important set of codes and I reached out to Yotpo via the Chat bubble for help. Josephine was very quick and super helpful. The customer service is amazing and I highly recommend this app because of all of the cool widget it offers. My store looks so much more professional now all thanks to Yotpo.
Thank you for your review. We're so happy to be a part of your growing brand!
Eunice and Ronel from the support team were excellent, very helpful. Amazing service! Fully recommend using Yotpo!
Thank you for leaving a review. We're so happy to know you're loving Yotpo!
Very good app! and the support is very helpful! quick reply my email and help me to fix the problem very Patient which is very important for business.
Thank you for your review! We're happy to hear you're enjoying Yotpo.
fantastic service - always helpful and always attentive, really recommend yotpo they are great!!! super happy
Thank you for leaving a review. We're pretty big fans of our customer service and we're happy to hear you are too!
Incredible features but the 5 stars comes from their support. After purchase care is top notch, they quickly resolved an issue I was having. When I say quick, it was within a couple hours at best.
Thanks for leaving a review! We love our support team and we'll be sure to pass on your kind words.
I really am so excited about this app. We are a brand new company and establishing trust in our products is HUGE in driving conversions. Trust me- I did this in my last job all manually!! This app is amazing- it compiles everything in one place for your for easy management. We then upgraded our free account and the upgrade IS WHERE THE MOST VALUE IS!!! Seriously. Check us out- www.sisumoi.com. My girl, Caroline HOOKED US UP and gave the BEST customer service. She went above and beyond for me with my lack of technical skills and assisting in installing the code. (She was patient and happy the whole way through). Sending virtual high fives to this one. Give this girl a raise!!!! Thank you Caroline and if y'all are stilllllll considering Yotpo. DO IT and GO BIG from the getgo. One of my fav apps!!! We already increased our conversions!
Thank you for taking the time to leave such a glowing review! We're so happy to know that you're enjoying Yotpo and that you had such a great experience with our customer service. We'll definitely pass this on to Caroline.
I really like how Yotpo is easy to use and Yotpo agent Anne had really helped me as well in getting around using the app.
Thank you for your review! We're happy to hear you're enjyoung Yotpo!
The customer support is amazing. Answers and solutions within 30 min.! The app is performing also well. Automated emails are going out without any problems. And if there is a problem, the support team is always helpful!
Thank you for your review. We're so happy to hear you had such a great experience with our support team, we'll definitely pass on your kind words!
Great support ! The team is really quick to find solutions and to guide you through the different functionalities
Thanks so much for leaving a review! We're happy to hear you're enjoying Yotpo.
Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.
Great app and excellent support from Mary Ann who helped me out when I could not get hold of our developer and was totally stuck!
So far so good! Very helpful team + a great way to collect and display reviews on our site. Excited to see how they perform and how this app helps us grow our eCommerce site.
Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.
This app far exceeds the capabilities of previous review apps we have used. We are very happy with how easy it is to use, and how quickly our issues are resolved. We use it on 4 shopify sites - would recommend!
Very useful for the marketing of our products. All the reviews can be shared to social media, which is cool. Yotpo is to have a new feature that syncs the reviews on Walmart. We'll leverage it.
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