All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2020

The customer support is amazing. Answers and solutions within 30 min.! The app is performing also well. Automated emails are going out without any problems. And if there is a problem, the support team is always helpful!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We're so happy to hear you had such a great experience with our support team, we'll definitely pass on your kind words!

5 / 5 Share

Sept. 15, 2020

Great support ! The team is really quick to find solutions and to guide you through the different functionalities

Store

Zeste

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for leaving a review! We're happy to hear you're enjoying Yotpo.

5 / 5 Share

Sept. 15, 2020

Does exactly what it advertises for free and offers really great customer service. Josephine E. helped me so much and even stepped into the back end of my store when I was stuck .

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo, and we'll pass on your kind words to Josephine.

5 / 5 Share

Sept. 9, 2020

Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

So far so good! Very helpful team + a great way to collect and display reviews on our site. Excited to see how they perform and how this app helps us grow our eCommerce site.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Great customer experience and I truly love this app! Thank you so much for all the help. I recommend Yotpo 100%.

Store

Hellena

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

This app far exceeds the capabilities of previous review apps we have used. We are very happy with how easy it is to use, and how quickly our issues are resolved. We use it on 4 shopify sites - would recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2020

Very useful for the marketing of our products. All the reviews can be shared to social media, which is cool. Yotpo is to have a new feature that syncs the reviews on Walmart. We'll leverage it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

Easy to use app with a strong free product and an even more value-added paid version for a reasonable price. Lots of helpful features to promote reviews and improve conversion. Great customer service too! Highly recommended.

Store

MNKY

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2020

These guys are amazing! Always willing to help! They help me installed code more than once, and have the patience to understand my concern. Super recommend their app!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

I signed up for the Growth Plan as we are a Small Business and it's been amazing so far. The Customer Service is amazing! Diane helped me solve all my concerns and they were a lot haha. She was extremely nice and helpful. Worth every penny!

Using app

17 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 3, 2020

Overall a fantastic experience. I was a little apprehensive at first regarding the charges and how they can scale quite high but YotPo is very professional in what they do and takes care to ensure that the review app works perfectly through your site. In my opinion, a very good app to use especially if you don't have a trained developer on hand, as the YotPo team can help with a number of things. Mary Ann from support was especially helpful.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Yotpo's customer service is excellent. I am no coder but I have had a few problems which needed coding and they fixed them without hassle. I appreciate their efforts in keeping my shop up and running smoothly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

We have installed the Yotpo App and we love it. Leizel Ann was awesome in helping set it up to tailor to our needs. Now our great customer reviews are pouring in. Thanks Yotpo and Leizel Ann for a great product and a great job.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

Good app, excellent customer service. Leizel from the team help me on each step and the app works now perfectly.

Using app

About 2 years

Total reviews

12

Average rating

4.5

5 / 5 Share

Aug. 29, 2020

This app provides everything I need for reviews. When I have a question they are super fast to respond and resolve the issue right away. Will always have this app on my site. Very happy thanks!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2020

Yotpo is like having another employee who takes care of everything. I simply cannot do everything and collecting reviews is so important. This automated my business and freed up many hours each day for me. Worth the money. The support is unparalleled.

Using app

26 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Aug. 27, 2020

Great app, correct and swift support. Time will show the effect this app will have on our business..

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

Josephine E. was amazing in helping to get our widget and SEO pages working within hours of the request for help. Great app and service that really improves conversions - thank you!

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! We're happy you had such a positive experience with our customer service. We'll definitely let Josephine know!