All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2020

The customer support is very helpful and friendly. ;) Mary Ann solved the problem within just a couple minutes.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Great support team had a very good experience, sorting out transferring our reviews to a new website. I recently need some more help and the customer service is amazing. Once again top-notch customer service.

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 24, 2021

Great app! Satisfied so far, when I have problems Yotpo support (Anne) Helped me every step of the way to finally solve the problem within just a week! 2nd Review (17th May 2021) Had an issue with my shopify theme not showing the customer reviews after changing themes couple months back. After asking Shopify Support Agent ( Ed ), The problem was fixed really quickly and even went above my expectations with additional features! Thank you very much Ed for your prompt and great service! 3rd Customer service experience. Don was very helpful with my questions, helped me figure out the problem and fix it within 5 mins, thank you!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2020

Wonderful App! Exceeded my expectations and the communication was excellent. Caroline was very accommodating to address questions and went above and beyond to assist with my setup. Highly recommended.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2020

Yotpo's customer service is incredible. I recently switched my eCommerce store from Magento to Shopify and the Yotpo customer support team helped make sure it was an easy process to port over the existing review lists.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

I have not used this app on my site as of yet but must give this company 5 stars for the service I have received so far on installation. Thank You, Diane

Using app

About 12 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2020

I just install the app so I can't tell you how it works yet but I had problems with the installation. I reach out the support service and they are amazing! Quick, efficient and very kind. I recommend them!

Store

RE-LEAF

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

There are a lot of apps for reviews on this marketplace, and I mostly just selected Yotpo because they had a free plan. I'm glad I did, though, particularly because their support has been so good. Leizel has helped me with several issues, and she's always given prompt, clear and helpful responses (even though I'm not paying them a dime). Based on my experience so far, I'm definitely planning to stick with Yotpo as my business grows and it makes sense to upgrade to their paid plans.

Using app

29 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 19, 2020

I have been using this app on all three of my Shopify shops. It is brilliant. Even the free version gives you excellent functionality, and the customer service is second to none.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

I highly recommend this app easy to use and customer service is amazing. Mary Ann helped me out so much, she helped with with an issue I was having so quickly and she was so polite.

Store

Bobbe

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 30, 2021

Very happy with this app. Super helpful customer service, everything was taken care of right her and now via the chat funktion. Perfect!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

I started using the free version and then upgraded to paid when my store got too much traffic for the free plan. I have upgraded my theme a couple of times and the Yotpo team has been great in helping me modify the code to get ratings exactly where I wanted them, always in less than 24 hours. These guy rock!

Using app

About 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

A super app to use....was easy to set up and understand...the staff were helpful in setting up extras for us too...thank you

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 11, 2020

Yotpo reviews give Air Repair Skincare tremendous credibility. These testimonials are an important component of our brand development. Leizel Ann always takes great care of me when I have questions. David Heitel, COO

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

GREAT APP FOR REVIEWS AND SPEEDY CUSTOMER SERVICE. HIGHLY RECOMMEND. I WAS ABLE TO CONNECT/COLLECT TEXT MESSAGE REVIEWS. GENIUS!! Always very helpful

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Yotpo is a great app for adding reviews to your website. Their customer support is fantastic! We would highly recommend Yotpo!

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

Been using YotPo for a few years now. They are the best and their customer service rocks! They replied within 24 hours and were able to add a fix to my issue.

Store

Voltlin

Using app

Almost 4 years

Total reviews

33

Average rating

4.5

5 / 5 Share

Aug. 6, 2020

Phenomenal customer server & easy to use! I had an issue with install, but Sheen, from CS, helped install it within minutes. Hoping this helps provide social proof!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

This is an excellent review service app. I also love the fantastic support I receive. Easy 5 star rating:)

Using app

Over 4 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 5, 2020

Great app, easy to use, and the support team was helpful. Was able to help import over 800 reviews from one page to another in 5 minutes. Thank you.

Using app

About 7 years

Total reviews

1

Average rating

5.0