All reviews

Rating Breakdown

  • 5
    92% (4,158 ratings)
  • 4
    3% (153 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (125 ratings)

Reviews with Text

  • 99% (4,464)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 16, 2020

Ran in to some difficulty due to my own error at installation but was fixed very quickly and efficiently. Highly recommend.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2020

The support with this app is outstanding, Leizel from the team at Yotpo helped me to integrate the software in one of my themes. This was for me enough reason to keep my subscription going and keep using Yotpo.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2020

Extremely helpful staff who spent a lot of time helping me get set up. Very happy with app and support.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 24, 2023

We are using this app for product rating. We run two different shops based on shopify and both shows reviews with Yotpo. But one of the most important issue is having a perfect support if needed. Yotpo provides 24/7 one of the best service we've ever had. I would especially like to mention the personal support from Daniel P. He solved the concerns on Yotpo super competently and quickly. We can recommend Yotpo and are happy to work with. Best regards from Switzerland.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2020

I have been using Yotpo several years,great service by Leizel D.I have seen Yotpo grow and enjoy its growing list of services.

Using app

Over 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

June 13, 2020

My experience has been great. I had a problem trying to paste the reviews stars between price and product photo. I followed the instructions of Yotpo but it didn´t work at all. After trying many times I contacted with Yotpo Support. Diane fixed everything and very quick. She is amazing¡¡ I give her a double 10 ¡¡ Thanks Diane ¡¡ I appreciate your help very much. :)

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

June 11, 2020

Easy to install while being robust and flexible. Great to see the reviews start to stream in! The reviews add instant legitimacy and the app saves me the time of having to hunt down customers.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2020

I recommend this app to everyone because it works very well and there are many features and above all because a very competent technical service and they are quick to respond. It is very nice to be able to count on people and not just on virtual chat boxes. Very good 5 stars

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

June 11, 2020

I wrote a message to help me find my lost comments, Josephine was very helpfull until the end. I really appreciate

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 10, 2020

I love this app. Today I had an issue and had to contact customer service. I spoke with Mary Ann and she was extremely helpful and nice. I’m very satisfied with the service provided and customer service experiences.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

I have had a number of bespoke coding and CSS improvement requests since installing Yotpo over 18 months ago and Yotpos customer service has delivered on each occasion. Not only is the app awesome at efficiently collecting reviews for my business but the customer service is A1! Keep up the good work guys and keep employing your awesome customer service reps / devs. Excellent!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

June 9, 2020

Danreb, Support Agent --Total legend! Was able to assist in record speed and get us up and running with collecting Site Reviews. Thank you again -AJ

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2020

The functionality of this app is excellent and the service was top notch and very fast. Highly recommend.

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 8, 2024

Great and well worth the money when compared to other review platforms. There were a few teething problems as there are with many apps, but Jo fixed all of them in good time. The review requests convert quickly and enabled us to collect over 100 reviews from past customers within a day. We'll stick with Yotpo and recommend it to others. ** Also they are great with online chat support Reymon Alvero helped me recently and was super helpful!

Using app

Over 4 years

Total reviews

10

Average rating

4.2

5 / 5 Share

June 7, 2020

I had a struggle at first getting it where I wanted it on the website. But Josephine E helped me get it all straightened out. She was SO HELPFUL and patient and walked me through everything. I wish more companies had customer service as good as this. The app LOOKS GREAT on our website!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 5, 2020

I just had a great customer service experience! The support person was very patient, attentive and 100% willing to help!! Like a human and not a 'machine' type of customer support!

Store

Malua

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2020

The support has been amazing. Very quick and super helpful! Looking forward to lots of great reviews from customers.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2020

Great customer service/support. We were in the process of changing our platforms and not sure if we could move the reviews, use the same account, and so on. But Josephine made it so easy she even placed all the widgets and star ratings on the website. Amazing service. Hats off!! Thank you!

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

June 3, 2020

Great customer service and support. Expecting great things. Reviews and very important so should be a big help.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 3, 2020

Yotpo is terrific. Too many apps in the marketplace, but this one is definitely a must. Additionally they have an ecosystem of complimentary apps that to my knowledge are also much needed to grow your store

Using app

Over 2 years

Total reviews

4

Average rating

4.5